<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Verdana;
panose-1:2 11 6 4 3 5 4 4 2 4;}
@font-face
{font-family:inherit;}
@font-face
{font-family:"Arial Rounded MT Bold";
panose-1:2 15 7 4 3 5 4 3 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
margin-bottom:.0001pt;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
h1
{mso-style-priority:9;
mso-style-link:"Heading 1 Char";
margin-top:12.0pt;
margin-right:0in;
margin-bottom:0in;
margin-left:0in;
margin-bottom:.0001pt;
page-break-after:avoid;
font-size:18.0pt;
font-family:"Arial Rounded MT Bold",sans-serif;
color:#1F3864;
font-weight:normal;}
h2
{mso-style-priority:9;
mso-style-link:"Heading 2 Char";
margin-top:2.0pt;
margin-right:0in;
margin-bottom:0in;
margin-left:0in;
margin-bottom:.0001pt;
page-break-after:avoid;
font-size:16.0pt;
font-family:"Arial Rounded MT Bold",sans-serif;
color:#1F3864;
font-weight:normal;}
a:link, span.MsoHyperlink
{mso-style-priority:99;
color:#0563C1;
text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
{mso-style-priority:99;
color:#954F72;
text-decoration:underline;}
p
{mso-style-priority:99;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
p.msonormal0, li.msonormal0, div.msonormal0
{mso-style-name:msonormal;
mso-margin-top-alt:auto;
margin-right:0in;
mso-margin-bottom-alt:auto;
margin-left:0in;
font-size:10.0pt;
font-family:"Calibri",sans-serif;}
span.Heading1Char
{mso-style-name:"Heading 1 Char";
mso-style-priority:9;
mso-style-link:"Heading 1";
font-family:"Arial Rounded MT Bold",sans-serif;
color:#1F3864;}
span.Heading2Char
{mso-style-name:"Heading 2 Char";
mso-style-priority:9;
mso-style-link:"Heading 2";
font-family:"Arial Rounded MT Bold",sans-serif;
color:#1F3864;}
span.EmailStyle22
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle23
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:windowtext;}
span.EmailStyle24
{mso-style-type:personal;
font-family:"Calibri",sans-serif;
color:#1F497D;}
span.EmailStyle25
{mso-style-type:personal-compose;
font-family:"Calibri",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:221329878;
mso-list-template-ids:-328972994;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1
{mso-list-id:1968654998;
mso-list-template-ids:1726890884;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:\F0B7;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:\F0A7;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Wingdings;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style>
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Whatcom CC has suspended all fines/fees during the pandemic.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Like many of us we don’t charge fines/fees for some groups, eg, running start, bfet, international, etc. And after four years we remove all lost items that are attached to a patrons record (we
absorb the loss). Frankly, for some items we remove the lost status much sooner, eg, for items that should be withdrawn from the collection or replaced (a good example is TI 83 calculators). Nor do we ever send patrons to collections therefore keeping it
very low stakes. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">What we would like to do is not charge fees/fines to the groups we currently don’t fine PLUS all Pell grant recipients.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Again, like many in the sector, last year a group on campus used the USC CUE equity tools to review library policies. The group included several students. The review worked well via zoom but
only because everyone did the homework.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Howard Fuller <br>
Library Director <br>
Whatcom Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> LIBRARYDIR <librarydir-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Dawn Hawley via LIBRARYDIR<br>
<b>Sent:</b> Monday, April 26, 2021 9:28 AM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Dawn Hawley <dhawley@btc.edu><br>
<b>Subject:</b> Re: [LIBRARYDIR] [EXT] Fine Policies/Procedures<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin-bottom:12.0pt"><strong><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red">CAUTION: This email originated from outside your organization. Exercise caution when opening attachments or clicking links, especially from unknown
senders.</span></strong><b><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red"><br>
</span></b><span style="font-size:13.5pt;font-family:"Verdana",sans-serif;color:red"><br>
</span><br>
<br>
<span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">BTC does not charge late fines, but we do charge replacement costs plus a processing fee for materials that are lost. All fees are waived when materials are returned. We do accept patron replacements for missing
items, and we will make special returns agreements and/or payment arrangements. To support patrons through the pandemic response, we have been extending circulation periods and we have been renewing items that we do not normally renew (laptops, graphing calculators,
etc.).<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dawn<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dawn Hawley<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black">Executive Director</span><span style="font-size:11.0pt;line-height:105%"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:105%"><span style="font-size:11.0pt;line-height:105%;color:black">Library, eLearning & Academic Support</span><span style="font-size:11.0pt;line-height:105%"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Bellingham Technical College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Jacot, Jaclyn via LIBRARYDIR<br>
<b>Sent:</b> Monday, April 26, 2021 8:17 AM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Jacot, Jaclyn <<a href="mailto:Jaclyn.Jacot@scc.spokane.edu">Jaclyn.Jacot@scc.spokane.edu</a>><br>
<b>Subject:</b> Re: [LIBRARYDIR] [EXT] Fine Policies/Procedures<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thank you so much. I would still love to hear from others, but the information provided so far as been enough to push my executive leadership to move towards a recommendation to move away from punitive measures
and towards a more inclusive approach to lending in our library. What the outcome of that will be is yet to be determined, but knowing that so many of you are also doing this work was helpful in my sales pitch. Below is some information one of my librarians
found for me. I hope some of you find it helpful.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Again, most of the research appears to me to be from public libs, which are the wider adopters, but...<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">return rates actually go up. There are FAQ pages, studies, and reports that address this question, should we need them.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">From Syracuse U iSchool:<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:12.0pt">Summary article: <a href="https://ischool.syr.edu/five-unexpected-benefits-to-eliminating-library-fines/" title="https://ischool.syr.edu/five-unexpected-benefits-to-eliminating-library-fines/"><span style="color:blue">Five Unexpected
Benefits of Eliminating Library Fines</span></a><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l1 level1 lfo3">
<span style="font-size:12.0pt"><a href="https://ischool.syr.edu/wp-content/uploads/2020/04/Overdue-Fines-Advantages-Disadvantages-and-How-Eliminating-Them-Can-Benefit-Public-Libraries.pdf" title="https://ischool.syr.edu/wp-content/uploads/2020/04/Overdue-Fines-Advantages-Disadvantages-and-How-Eliminating-Them-Can-Benefit-Public-Libraries.pdf"><span style="color:blue">Full
2020 report</span></a><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Excerpt:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><img border="0" width="840" height="596" style="width:8.75in;height:6.2083in" id="_x0000_i1025" src="cid:image001.png@01D73A7F.5902EAE0"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Take care and have a great day.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<p class="MsoNormal"><span style="font-size:11.0pt">Jaclyn Jacot<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dean of Extended Learning and Workforce Initiatives<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Spokane Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">509-533-8235<o:p></o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Margret Mills via LIBRARYDIR<br>
<b>Sent:</b> Monday, April 26, 2021 8:05 AM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Margret Mills <<a href="mailto:Margret.Mills@skagit.edu">Margret.Mills@skagit.edu</a>><br>
<b>Subject:</b> Re: [LIBRARYDIR] [EXT] Fine Policies/Procedures<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">We are also revising our fine policy. We have eliminated overdue fines during the pandemic and are weighing fines v getting items back. Our main concern when
we are fully back on ground is getting reserve materials back in a timely fashion. We are also balancing fees for non-returned items v forgiving the non-return of state property. We have also raised our threshold for sending patrons to collections – although
that is in conjunction with other departments on campus.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Margret Mills (Muggs)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Department Chair,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060">Skagit Valley College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#002060"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Koshi-Lum, Jessica via LIBRARYDIR<br>
<b>Sent:</b> Friday, April 23, 2021 1:55 PM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Koshi-Lum, Jessica <<a href="mailto:jkoshi-lum@rtc.edu">jkoshi-lum@rtc.edu</a>><br>
<b>Subject:</b> Re: [LIBRARYDIR] [EXT] Fine Policies/Procedures<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Hi Jaclyn,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Last year, we did away with our punitive fines policy for mostly racial equity reasons at RTC. We found that our fining policy drove a wedge between our students and some of our staff. Anecdotally,
fines were also disproportionately impacting our students of color on campus, who make up 70% of our student population and most of our borrowers in general. Students have been so much happier with us since we’ve made this change, and have been more communicative
with us than ever before when they need a renewal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Since we got rid of fines, we are being a lot more proactive and forgiving in getting stuff returned. For example, we will text them through our Signal Vine platform a reminder if their item
has gone into late status. Signal Vine has been a super effective way in getting in touch with our students.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">For certain classes like our ESL/ELA ones, we’ve partnered with the instructor to monitor certain limited inventories. If there are books that are extremely late, we mention this generally to
the instructor and the instructor will remind their class on how to return their books in on time. We also text the students a reminder.
</span><span style="font-size:11.0pt;font-family:Wingdings;color:#1F497D">J</span><span style="font-size:11.0pt;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D">Good luck!<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white;vertical-align:baseline"><span style="font-size:12.0pt;font-family:inherit;color:black;border:none windowtext 1.0pt;padding:0in"> </span><span style="font-size:11.0pt;color:#201F1E"><o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellpadding="0" style="background:white">
<tbody>
<tr>
<td width="627" style="width:467.5pt;border:none;border-left:solid #98002E 2.25pt;padding:0in 5.4pt 0in 5.4pt">
<p class="MsoNormal" style="line-height:11.55pt"><b><span style="font-size:11.0pt;color:#98002E">Jessica Koshi-Lum, MLISc</span></b><span style="font-size:11.0pt;color:#201F1E"><br>
<b>Associate Dean<br>
</b>Library<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.55pt;vertical-align:baseline"><span style="font-size:11.0pt;font-family:inherit;color:#201F1E"><br>
</span><span style="font-size:11.0pt;color:#3B3838">(425) 235-2352, ext. 5678</span><span style="font-size:11.0pt;font-family:inherit;color:#201F1E"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.55pt;vertical-align:baseline"><span style="font-size:11.0pt;color:black"><a href="mailto:%20jkoshi-lum@rtc.edu" title="mailto: jkoshi-lum@rtc.edu"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">jkoshi-lum@rtc.edu</span></a></span><span style="font-size:11.0pt;color:#201F1E;border:none windowtext 1.0pt;padding:0in"> </span><span style="font-size:11.0pt;color:#201F1E">|<span style="border:none windowtext 1.0pt;padding:0in"> </span></span><span style="font-size:11.0pt;color:black"><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.rtc.edu%2F&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531878612%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=D2afZw3pCpkspbNZY7ZD4LVOLCF01qpXAY2cbizvKBo%3D&reserved=0" title="https://www.rtc.edu/"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">rtc.edu</span></a></span><span style="font-size:11.0pt;color:#201F1E"><br>
Pronouns: she, her, hers<br>
<br>
</span><span style="font-size:11.0pt;color:black"><img border="0" width="160" height="47" style="width:1.6666in;height:.4895in" id="Picture_x0020_1" src="cid:image002.png@01D73A7F.5902EAE0" alt="A0F2258E"></span><span style="font-size:11.0pt;color:#201F1E"><br>
3000 NE 4<sup>th </sup>St., Renton WA 98056<br>
<b>Students Succeed at RTC.<br>
</b></span><span style="font-size:11.0pt;color:black"><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.facebook.com%2Frentontechnicalcollege%2F&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531878612%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=vVkaZAxlJ2HtqS4WpPED5bbxZbv0IErNKUmCa1IKWu0%3D&reserved=0" title="https://www.facebook.com/rentontechnicalcollege/"><span style="color:black;text-decoration:none"><img border="0" width="26" height="29" style="width:.2708in;height:.302in" id="Picture_x0020_2" src="cid:image003.png@01D73A7F.5902EAE0" alt="3E8338CC"></span></a><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Ftwitter.com%2Frentontech&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531888607%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=3w9Djjg79sS8VauIOHntv626TsZKz%2BK9xMNdPH%2BISXA%3D&reserved=0" title="https://twitter.com/rentontech"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_3" src="cid:image004.png@01D73A7F.5902EAE0" alt="2DC334BA"></span></a><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.youtube.com%2Frentontechnicalcollege&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531898600%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=WrF6BOUzksA2bRnfri1ipSVCOOxUP9EWFiE1WaNreuM%3D&reserved=0" title="https://www.youtube.com/rentontechnicalcollege"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_4" src="cid:image005.png@01D73A7F.5902EAE0" alt="9B9A0CD8"></span></a><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.linkedin.com%2Fauthwall%3Ftrk%3Dbf%26trkInfo%3DAQFD2NZnChpb-AAAAXGZEWvg1Mp3J_knhRaAqPO8GNYLmeRyDN70BBDZW6XWSoHht-s03bvIy2DgdsKC9Twnzlig-8C5h6dtApOT_hYS39H1s4RBmHDO9l0Ry2z8O-CEORqWh3k%3D%26originalReferer%3D%26sessionRedirect%3Dhttps%253A%252F%252Fwww.linkedin.com%252Fcompany%252Frenton-technical-college&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531898600%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=So9Y85mnLABlK1ejVSpBPMm67VRwYggjDcrIxJA9Au8%3D&reserved=0" title="https://www.linkedin.com/authwall?trk=bf&trkInfo=AQFD2NZnChpb-AAAAXGZEWvg1Mp3J_knhRaAqPO8GNYLmeRyDN70BBDZW6XWSoHht-s03bvIy2DgdsKC9Twnzlig-8C5h6dtApOT_hYS39H1s4RBmHDO9l0Ry2z8O-CEORqWh3k=&originalReferer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcom"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_5" src="cid:image006.png@01D73A7F.5902EAE0" alt="4CA980A6"></span></a><a href="https://nam10.safelinks.protection.outlook.com/?url=https%3A%2F%2Fwww.instagram.com%2Frentontechnicalcollege%2F&data=04%7C01%7Cjaclyn.jacot%40scc.spokane.edu%7C228fc40463fd41d0681b08d908c4c675%7C4dedfefa6bd04442a06c98aed0b4b8da%7C1%7C1%7C637550463531908597%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C3000&sdata=gkl4Yl8bHSkSYInR%2B8%2BNAlODE6YL%2F5oP%2BkY06Lnyois%3D&reserved=0" title="https://www.instagram.com/rentontechnicalcollege/"><span style="color:black;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_6" src="cid:image007.png@01D73A7F.5902EAE0" alt="948AFBA4"></span></a></span><span style="font-size:11.0pt;color:#201F1E"><o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;color:#1F497D"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b><span style="font-size:11.0pt">From:</span></b><span style="font-size:11.0pt"> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Jacot, Jaclyn via LIBRARYDIR<br>
<b>Sent:</b> Friday, April 23, 2021 1:30 PM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Jacot, Jaclyn <<a href="mailto:Jaclyn.Jacot@scc.spokane.edu">Jaclyn.Jacot@scc.spokane.edu</a>><br>
<b>Subject:</b> [EXT] [LIBRARYDIR] Fine Policies/Procedures<o:p></o:p></span></p>
</div>
</div>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Hi All. Spokane Community College’s library department is working on revising our very outdated fines policy that is not student center, and frankly downright punitive. Do any of you have policies that are
more in line with our guided pathways/holistic support services/equity work? If you aren’t charging fines, what other methods are you using ensuring materials/technology are being returned? I’d really appreciate having some examples to share with my executive
leadership. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Thanks in advance to anyone that may be able to help.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Sincerely, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Jaclyn Jacot<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Dean of Extended Learning and Workforce Initiatives<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Spokane Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">1810 N Greene St<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Spokane, WA 99217<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">509-533-8235<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
</div>
</body>
</html>