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<p class="MsoNormal"><span style="color:#1F497D">Hi Jaclyn,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Last year, we did away with our punitive fines policy for mostly racial equity reasons at RTC. We found that our fining policy drove a wedge between our students and some of our staff. Anecdotally, fines were
also disproportionately impacting our students of color on campus, who make up 70% of our student population and most of our borrowers in general. Students have been so much happier with us since we’ve made this change, and have been more communicative with
us than ever before when they need a renewal.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Since we got rid of fines, we are being a lot more proactive and forgiving in getting stuff returned. For example, we will text them through our Signal Vine platform a reminder if their item has gone into late
status. Signal Vine has been a super effective way in getting in touch with our students.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">For certain classes like our ESL/ELA ones, we’ve partnered with the instructor to monitor certain limited inventories. If there are books that are extremely late, we mention this generally to the instructor and
the instructor will remind their class on how to return their books in on time. We also text the students a reminder.
</span><span style="font-family:Wingdings;color:#1F497D">J</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Good luck!<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:11.55pt"><b><span style="color:#98002E">Jessica Koshi-Lum, MLISc</span></b><span style="color:#201F1E"><br>
<b>Associate Dean<br>
</b>Library<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.55pt;vertical-align:baseline"><span style="font-family:"inherit",serif;color:#201F1E"><br>
</span><span style="color:#3B3838">(425) 235-2352, ext. 5678</span><span style="font-family:"inherit",serif;color:#201F1E"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:11.55pt;vertical-align:baseline"><a href="mailto:%20jkoshi-lum@rtc.edu" title="mailto: jkoshi-lum@rtc.edu"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">jkoshi-lum@rtc.edu</span></a><span style="color:#201F1E;border:none windowtext 1.0pt;padding:0in"> </span><span style="color:#201F1E">|<span style="border:none windowtext 1.0pt;padding:0in"> </span></span><a href="https://www.rtc.edu/" title="https://www.rtc.edu/"><span style="color:blue;border:none windowtext 1.0pt;padding:0in">rtc.edu</span></a><span style="color:#201F1E"><br>
Pronouns: she, her, hers<br>
<br>
</span><img border="0" width="160" height="47" style="width:1.6666in;height:.4895in" id="Picture_x0020_1" src="cid:image001.png@01D73847.A91750F0" alt="A0F2258E"><span style="color:#201F1E"><br>
3000 NE 4<sup>th </sup>St., Renton WA 98056<br>
<b>Students Succeed at RTC.<br>
</b></span><a href="https://www.facebook.com/rentontechnicalcollege/" title="https://www.facebook.com/rentontechnicalcollege/"><span style="color:windowtext;text-decoration:none"><img border="0" width="26" height="29" style="width:.2708in;height:.302in" id="Picture_x0020_2" src="cid:image002.png@01D73847.A91750F0" alt="3E8338CC"></span></a><a href="https://twitter.com/rentontech" title="https://twitter.com/rentontech"><span style="color:windowtext;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_3" src="cid:image003.png@01D73847.A91750F0" alt="2DC334BA"></span></a><a href="https://www.youtube.com/rentontechnicalcollege" title="https://www.youtube.com/rentontechnicalcollege"><span style="color:windowtext;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_4" src="cid:image004.png@01D73847.A91750F0" alt="9B9A0CD8"></span></a><a href="https://www.linkedin.com/authwall?trk=bf&trkInfo=AQFD2NZnChpb-AAAAXGZEWvg1Mp3J_knhRaAqPO8GNYLmeRyDN70BBDZW6XWSoHht-s03bvIy2DgdsKC9Twnzlig-8C5h6dtApOT_hYS39H1s4RBmHDO9l0Ry2z8O-CEORqWh3k=&originalReferer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcompany%2Frenton-technical-college" title="https://www.linkedin.com/authwall?trk=bf&trkInfo=AQFD2NZnChpb-AAAAXGZEWvg1Mp3J_knhRaAqPO8GNYLmeRyDN70BBDZW6XWSoHht-s03bvIy2DgdsKC9Twnzlig-8C5h6dtApOT_hYS39H1s4RBmHDO9l0Ry2z8O-CEORqWh3k=&originalReferer=&sessionRedirect=https%3A%2F%2Fwww.linkedin.com%2Fcom"><span style="color:windowtext;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_5" src="cid:image005.png@01D73847.A91750F0" alt="4CA980A6"></span></a><a href="https://www.instagram.com/rentontechnicalcollege/" title="https://www.instagram.com/rentontechnicalcollege/"><span style="color:windowtext;text-decoration:none"><img border="0" width="30" height="30" style="width:.3125in;height:.3125in" id="Picture_x0020_6" src="cid:image006.png@01D73847.A91750F0" alt="948AFBA4"></span></a><span style="color:#201F1E"><o:p></o:p></span></p>
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<p class="MsoNormal"><b>From:</b> LIBRARYDIR <librarydir-bounces@lists.ctc.edu> <b>
On Behalf Of </b>Jacot, Jaclyn via LIBRARYDIR<br>
<b>Sent:</b> Friday, April 23, 2021 1:30 PM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Jacot, Jaclyn <Jaclyn.Jacot@scc.spokane.edu><br>
<b>Subject:</b> [EXT] [LIBRARYDIR] Fine Policies/Procedures<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi All. Spokane Community College’s library department is working on revising our very outdated fines policy that is not student center, and frankly downright punitive. Do any of you have policies that are more in line with our guided pathways/holistic
support services/equity work? If you aren’t charging fines, what other methods are you using ensuring materials/technology are being returned? I’d really appreciate having some examples to share with my executive leadership.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks in advance to anyone that may be able to help.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Jaclyn Jacot<o:p></o:p></p>
<p class="MsoNormal">Dean of Extended Learning and Workforce Initiatives<o:p></o:p></p>
<p class="MsoNormal">Spokane Community College<o:p></o:p></p>
<p class="MsoNormal">1810 N Greene St<o:p></o:p></p>
<p class="MsoNormal">Spokane, WA 99217<o:p></o:p></p>
<p class="MsoNormal">509-533-8235<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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