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<p class="MsoNormal">We use Microsoft Bookings.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here’s our public page for scheduling appointments:<o:p></o:p></p>
<p class="MsoNormal"><a href="https://outlook.office365.com/owa/calendar/Library1@lwtech.onmicrosoft.com/bookings/">https://outlook.office365.com/owa/calendar/Library1@lwtech.onmicrosoft.com/bookings/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here is our process, as advertised to students:<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="font-size:12.0pt">What is the process for curbside process?
<o:p></o:p></span></b></p>
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<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
You will need to select an appointment using the calendar in Microsoft Bookings. Make sure you fill out all the information on the Bookings page. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
If you are checking out a new item, make sure you have requested it in Library Search. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
You will receive confirmation in email when your appointment has been scheduled. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
Show up to the West Parking lot at your scheduled day/time to meet with the library staff person. <o:p></o:p></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo3">
Return the item or receive the item that you have requested. <o:p></o:p></li></ol>
<p class="MsoNormal">Attached is the email that went out to all students and employees. Also attached is a screenshot of a reduced version of the announcement posted in Canvas.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This is our first week actually doing it. We received four appointments so far, since announcing it yesterday.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Greg Bem, MLIS</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Faculty Library Coordinator<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Library Learning Commons</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Lake Washington Inst. Of Technology</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Pronouns: <i>
he/him/his<o:p></o:p></i></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:9.0pt;color:#0070C0"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#0070C0">Vice President, AFT 3533, ’19-‘20</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black"> </span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:black">Contact Info</span></b><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="mailto:greg.bem@lwtech.edu%0d"><span style="font-size:9.0pt;color:blue">greg.bem@lwtech.edu</span></a><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:black">425-739-8100 xt.8898</span><span style="font-size:14.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><a href="http://www.lwtech.edu/campus-life/library"><span style="font-size:9.0pt;color:blue">http://www.lwtech.edu/campus-life/library</span></a><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with me on
</span></b><a href="https://teams.microsoft.com/"><b><span style="font-size:9.0pt">Microsoft Teams</span></b></a><b><span style="font-size:9.0pt;color:#1F497D">, or<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;color:#1F497D">Chat with librarians 24/7 on
</span></b><a href="https://askwa.libanswers.com/widget_chat.php?hash=3da0756f9dbe8539f215b050f583e53e"><b><span style="font-size:9.0pt">Ask a Librarian</span></b></a><b><span style="font-size:9.0pt"><o:p></o:p></span></b></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> LIBRARYDIR <librarydir-bounces@lists.ctc.edu> <b>
On Behalf Of </b>Margret Mills via LIBRARYDIR<br>
<b>Sent:</b> Tuesday, September 29, 2020 2:57 PM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Cc:</b> Margret Mills <Margret.Mills@skagit.edu><br>
<b>Subject:</b> Re: [LIBRARYDIR] curbside pickup and appointments<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">We are having students use the scheduler in LibGuides. It is working relatively well. We started using it in March. We have a big widget for students to click
on. Our (cheaper) version only allows students to schedule an appointment every ten minutes. We have sent students and faculty multiple emails telling them this is how to schedule appointments. We also have the circulation phone number and email displayed
prominently. We created two different videos teaching students how to use the scheduler.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Our circulation staff are basically happy with the way it is working for us. However, we still get emails from faculty and students (emailing reference or individual
librarians) and we just redirect them to circulation.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Margret Mils (Muggs)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Department Chair, Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D">Skagit Valley College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> LIBRARYDIR <<a href="mailto:librarydir-bounces@lists.ctc.edu">librarydir-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Coe, Erica via LIBRARYDIR<br>
<b>Sent:</b> Tuesday, September 29, 2020 1:37 PM<br>
<b>To:</b> WACTC Library Directors <<a href="mailto:librarydir@lists.ctc.edu">librarydir@lists.ctc.edu</a>><br>
<b>Cc:</b> Coe, Erica <<a href="mailto:ecoe@olympic.edu">ecoe@olympic.edu</a>><br>
<b>Subject:</b> [LIBRARYDIR] curbside pickup and appointments<o:p></o:p></p>
</div>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hi all,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We are looking at doing curbside pickup and wonder how you are setting up appointments for students. When they place the hold in Primo, is there a way to have a confirmation message with a link to make appointments? We had been planning
to call students after they place a hold because we don’t want to have them navigate to a separate webpage to schedule appointments after placing their hold.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Erica <o:p></o:p></p>
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