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<p class="MsoNormal" style="background:white"><span style="color:black">Hi Everyone</span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Last week I suggested a charge back cover Panopto video storage overages and I’d intended to send out a poll with some options about how that would look.
<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">However, things move fast. Since last week, SBCTC has decided to <o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white">
Upgrade to Panopto Emerald with unlimited storage and 24/7 support for all users for FY20-21<o:p></o:p></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1;background:white">
Cover the cost associated with the upgrade through at least FY 20-21.<o:p></o:p></li></ul>
<p class="MsoNormal" style="background:white"><span style="color:black">This means that you can continue to upload Zoom recordings to Panopto. It also means that our preference that Panopto use be restricted to instruction is no longer applicable. You can use
Panopto for streaming (for instance) non-instructional campus events.<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal">Customer Success Advocate Alex Neubert will be communicating the details around the Emerald support package in the near future. Some benefits will include 24/7 end user support for faculty and students, and an Emerald Customer Only support
line for Authorized Points of Contact to call in directly.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks for your patience with this, and all your thoughts and suggestions. On to the next thing!<o:p></o:p></p>
<p class="MsoNormal" style="background:white"><span style="color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="color:black">Mark<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Mark Jenkins<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Director, Educational Technology & Open Education</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><u><span style="font-family:"Franklin Gothic Book",sans-serif;color:#0563C1"><a href="mailto:mjenkins@sbctc.edu">mjenkins@sbctc.edu</a></span></u><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">• office: 360-704-4363</span><span style="font-family:"Franklin Gothic Book",sans-serif"> cell: 503-891-3515<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:9.0pt;font-family:"Segoe UI",sans-serif;color:#174E86"><a href="https://www.sbctc.edu/colleges-staff/programs-services/student-success-center/remote-learning-resources.aspx"><span style="color:#174E86">COVID-19
REMOTE LEARNING RESOURCES</span></a></span></b><span style="color:#174E86"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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