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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Hi Candice,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">When I exchanged emails with Vivienne, I mentioned that Program Review would be more typical. We are going through that this year. It’s internal with input
from stakeholders. We actually got a recommendation this year on our accreditation for not having done a Program Review in the library. The college hasn’t done any for about eight years so we were all in the soup on that.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">Mindy<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Dr. Mindy Coslor, Ph.D.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Director of Library Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">Skagit Valley College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Arial",sans-serif;color:#1F497D">360.416.7761<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> LIBRARYDIR [mailto:librarydir-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Watkins, Candice<br>
<b>Sent:</b> Monday, August 20, 2018 4:11 PM<br>
<b>To:</b> WACTC Library Directors <librarydir@lists.ctc.edu><br>
<b>Subject:</b> Re: [LIBRARYDIR] Seeking a Consultant for a Fall 2018 Library Audit: Clover Park<o:p></o:p></span></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">I realize now that I replied only Vivenne my concerns about this this morning when I meant to reply to the group. My first reply was that I thought this request was highly unusual and it seems like
this type of vetting is something that accreditation is supposed to accomplish. I wasn't able to articulate my concerns more fully until this afternoon, and now I'll throw them out to you as I try to articulate this better. There are ethical concerns with
this... Imagine your supervisor hiring a private consultant to assess your library. This disregards the accredited/vetted and public system of assessment that we have in place with NWCCU. There is something strangely subjective about it that dismisses the
undergirdings of the public system in which we operate. Although I cannot fully articulate my concerns, my 'spidey-senses' that are strongly guided by academic librarian values are a bit alarmed by this.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Also, it may potentially undermine the place that the library holds in the accreditation report - Standard 2.E. There has, over the years, been conversation about removing this standard from the
overall report. Of course, libraries have fought this and hopefully it won't happen here in the NW. That said, what precedent would a private evaluation set in this type of conversation? When college administrators start seeking private consultants to evaluate
library programs, this seems to undermine the public process.<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Merely my thoughts and concerns. Thanks!<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Candice<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> LIBRARYDIR <</span><a href="mailto:librarydir-bounces@lists.ctc.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">librarydir-bounces@lists.ctc.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">>
on behalf of Vivienne Mcclendon <</span><a href="mailto:vivienne.mcclendon@bellevuecollege.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">vivienne.mcclendon@bellevuecollege.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sent:</b> Saturday, August 18, 2018 11:11:57 PM<br>
<b>To:</b> an open discussion list for WA CTC Library Directors<br>
<b>Subject:</b> [LIBRARYDIR] Seeking a Consultant for a Fall 2018 Library Audit: Clover Park</span>
<o:p></o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Deans,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Dr. Loveless-Morris at Clover Park is seeking an SBCTC experienced library director/dean to perform an audit of the CP library early in the Fall 2018 quarter. This would be an intensive job for a
month-long review. The timing and intensity leave out most of us. I asked Mindy if she had any suggestions and she had these names to suggest:<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Sharon Simes<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Wai Fong Lee<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Paula Doherty<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">As well as suggesting that perhaps Judy Loveless-Morris might have a chat with Deb Gilchrist for some direction and a greater sense of scope. <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Do you all agree, have other names to suggest, know if these ladies would even be willing or available? And if yes, perhaps you could share with me their contact info? Or, it would be fine if you
wanted to send this message on to any one of them you might know personally. <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Thanks for your ideas! Hope summer is treating you well,<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Vivienne<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="xmsonormal" style="background:white"><strong><span style="font-size:11.0pt;color:#1F3864">Dr. Vivienne McClendon</span></strong><span style="color:#222222"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><strong><span style="font-size:11.0pt;color:#1F3864">Dean, Library & eLearning</span></strong><span style="color:#222222"><o:p></o:p></span></p>
<p class="xmsonormal" style="background:white"><strong><span style="font-size:11.0pt;color:#1F3864">Bellevue College | </span></strong><a href="tel:425-564-3056" target="_blank" id="LPNoLP"><b><span style="font-size:11.0pt;color:#1155CC">425-564-3056</span></b></a><strong><span style="font-size:11.0pt;color:#1F3864">
| </span></strong><a href="http://vivienne.mcclendon@bellevuecollege.edu" id="LPNoLP"><b><span style="font-size:11.0pt">vivienne.mcclendon@bellevuecollege.edu
</span></b></a><span style="color:#222222"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Loveless-Morris, Judy <</span><a href="mailto:Judy.Loveless-Morris@cptc.edu"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Judy.Loveless-Morris@cptc.edu</span></a><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">><br>
<b>Sent:</b> Friday, August 17, 2018 7:37 PM<br>
<b>To:</b> Vivienne Mcclendon<br>
<b>Subject:</b> Can you help with auditing CPTC's library?</span><span style="font-family:"Calibri",sans-serif;color:black">
<o:p></o:p></span></p>
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<span style="font-size:12.0pt;font-family:"Cambria",serif;color:#373E4A;font-weight:normal">Greetings Vivienne.</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></h3>
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<span style="font-size:12.0pt;font-family:"Cambria",serif;color:#373E4A;font-weight:normal">My name is Judy Loveless-Morris, and I am the new academic dean for Clover Park Technical College. As the dean for this area, oversight for the library is one of my responsibilities. Our
library is designed to be a comprehensive learning resource center, and includes an open computer lab, elearning, tutoring services for students, and professional development for faculty (Teaching & Learning). Our institution will embark on its first year
of Guided Pathways, with an intentional focus on equity, diversity, and inclusion. This has presented a great opportunity for CPTC to assess the library and its respective services.</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></h3>
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<span style="font-size:12.0pt;font-family:"Cambria",serif;color:#373E4A">I am writing to see if you, or anyone on the Library Leadership Council might be able to assist me in identifying an external body/group that could perform an audit. </span><span style="font-size:12.0pt;font-family:"Cambria",serif;color:#373E4A;font-weight:normal">Ideally,
I would like the audit to cover the first 28 days of Fall quarter, to be completed before the end of October. I apologize for the short notice, but I just started on July 23rd. Ultimately, I would like to use the audit to inform our Guided Pathways plan,
due January 2019. </span><span style="color:black"><o:p></o:p></span></h3>
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<span style="font-size:12.0pt;font-family:"Cambria",serif;color:#373E4A;font-weight:normal">The goal of the library audit is to identify strengths of the library (and its related services), as well as, uncover deficiencies. Specifically, the objectives of
the audit would include:</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></h3>
<p><span style="font-family:"Cambria",serif;color:black"> </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-family:"Cambria",serif">Identifying potential shortcomings in our collection. Possibly identifying (1) factors that drive demand for library services, and the (2) effectiveness of purchase decisions.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-family:"Cambria",serif">Examining the effectiveness of the resources offered through the library, including, professional development, tutoring, open labs, and elearning, and respective areas, and their alignment to the college’s mission
through (1) observing resources/services offered to students and faculty, (2) interviewing the faculty and staff that administer these services, (3) collecting data related to attendance and use of resources (4) comparing these student/faculty resources with
similar resources offered by peer colleges.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
<p><span style="font-family:"Cambria",serif;color:black"> </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<span style="font-family:"Cambria",serif">Conducting surveys or focus groups to identify ways to improve the library, so that we can better serve students and faculty, and increase demand of the library and its related services.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<span style="font-family:"Cambria",serif">Observing every hour of library operations for the full, specified time period, recording (1) patron interaction with staff and faculty (2) headcount of visitors that enter and exit the facility, and (3) how students
and faculty utilize the facility and its related services (the timing--Fall quarter would be taken into context, and how the data from this audit may compare to other quarters). </span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-family:"Cambria",serif">Interviewing and observing library employees to identify potential improvements to the library’s operation and services.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-family:"Cambria",serif">Observing processes or duties performed by librarians, clerks, faculty, and staff, as well as, reviewing documented policies and procedures and operations manuals to identify opportunities to increase efficiency or
operational effectiveness.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<span style="font-family:"Cambria",serif">Examining applicable financial aid and performance reports and data.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ul>
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<p><span style="font-family:"Cambria",serif;color:black">I realize these are lofty goals, but would really like to see the library become a hub for students and faculty, and also be thoughtful in implementing change (where necessary) so that the library/resource
center can be an integral part of student success. Please let me know if you might be able offer any assistance/guidance. </span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Cambria",serif;color:black">Thank you,</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Cambria",serif;color:black">Judy</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Cambria",serif;color:#1F3864">Dr, Judy Loveless-Morris (pronouns: she/her) </span><span style="font-size:11.5pt;font-family:wf_segoe-ui_normal;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Cambria",serif;color:#1F3864">Clover Park Technical College:</span><span style="font-size:11.0pt;font-family:"Cambria",serif;color:black"> </span><b><span style="font-size:11.0pt;font-family:"Cambria",serif;color:#7030A0">Educating
tomorrow's workforce.</span></b><span style="font-size:11.5pt;font-family:wf_segoe-ui_normal;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Cambria",serif;color:black">Bldg. 19, Rm. 105E • 4500 Steilacoom Blvd SW • Lakewood, WA 98499 • T: 253-589-6004</span><span style="font-size:11.5pt;font-family:wf_segoe-ui_normal;color:#212121"><o:p></o:p></span></p>
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