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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">CCS Libraries</span></b><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"> circulate over 160 laptops (including a number of
MacBooks) as well as other technology, including internet hotspots, kindles, nooks, and goPros. We don’t have a huge problem with breakage or loss—and the circ staff is good at filling out police reports when equipment fails to return in a timely manner in
spite of repeated requests to return it. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Attached is information about our circulation policies as well as a copy of the form students sign each quarter to authorize use of laptops.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Each laptop is scrutinized carefully upon return as noted below:<o:p></o:p></span></p>
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<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· Student returns laptop to circulation desk. Laptop is checked for damage while the student is still present. If damage is noted:
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· Damage process is explained to student.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· Damaged laptop is sent to IT for a quote on repair cost.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· IT e-mails quote to circulation supervisor.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· Supervisor e-mails the quote to the student and places a charge on their college account for the cost of the repair.<o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D">· Because our student body is economically fragile, our students are given until the first week of the following quarter to pay
<o:p></o:p></span></p>
<p class="MsoListParagraph" style="margin-left:1.0in"><span style="color:#1F497D">the charges before their equipment borrowing privileges are suspended. This gives them time to pay the charges using their financial aid surplus from the following quarter. Students
who</span><span style="color:#1F497D"> do not pay by the following quarter are prohibited from checking out laptops until they have paid the prior charges. </span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoListParagraph" style="text-indent:-.25in"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">The library also pays for repairs when damage cannot be attributed to a student.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Hope this is helpful,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Mary Ann
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri","sans-serif";color:#1F497D">Mary Ann Lund Goodwin, Ed. D.
<o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Executive Director
<b>| </b>CCS Libraries <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D">Community Colleges of Spokane
<b>|</b> 509-533-3820 <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><a href="mailto:maryann.goodwin@ccs.spokane.edu"><span style="color:#0563C1">maryann.goodwin@ccs.spokane.edu</span></a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><img border="0" width="119" height="35" id="Picture_x0020_1" src="cid:image003.jpg@01D29F3A.02ADF480" alt="CCS_color"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> LIBRARYDIR [mailto:librarydir-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Jeanne Leader<br>
<b>Sent:</b> Friday, March 17, 2017 2:43 PM<br>
<b>To:</b> WACTC Library Directors<br>
<b>Subject:</b> Re: [LIBRARYDIR] Circulating Chromebooks...<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">We've been checking out small computers (netbooks) for several years and this is funded by our student eTech fee. We have a significant rate of loss (about 10 per quarter - jeez!) and some of that is recovered through collections. I'm
glad that the students have funded this because they seem much less concerned about the loss than I am. As far as damage, if the computer can no longer be checked out, we would charge the full replacement cost. We've had several with broken screens and the
cost of repairing that damage is greater than replacement. <o:p></o:p></p>
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<o:p></o:p></p>
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<p class="MsoNormal">Jeanne<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Jeanne Leader<br>
EvCC Dean of Arts & Learning Resources<o:p></o:p></p>
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<p class="MsoNormal">425.388.9502 2000 Tower Everett WA 98201<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="font-size:9.5pt">At EvCC, we're always reading something interesting. Check it out </span><a href="https://linkprotect.cudasvc.com/url?a=http://www.everettcc.edu/evccreads&c=E,1,VWy6hOM4btbBPyQzZHIGB8XMjAmxrA40VZMRqos1bmRhQamGF9S0sC0OEbQXjuOvJzGvvvhwJ_Ux0qoGGtRRvzcElt2IQEWHd2E2CsYRHmnl&typo=1" target="_blank"><span style="font-size:9.5pt">by
clicking here</span></a><span style="font-size:9.5pt">. </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:10.0pt;color:blue">Books are "the most accessible and wisest of counselors, and the most patient of teachers."</span><span style="font-size:10.0pt;color:#333333"> </span><o:p></o:p></p>
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<p class="MsoNormal"><span style="color:#333333">Charles William Eliot</span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">On Fri, Mar 17, 2017 at 2:30 PM, Kanne, Lynn <<a href="mailto:Lynn.Kanne@seattlecolleges.edu" target="_blank">Lynn.Kanne@seattlecolleges.edu</a>> wrote:<o:p></o:p></p>
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<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">We recently began circulating Chromebooks for one week. Over one quarter, we’ve had two damaged, one lost, and one claims returned. (For the last one, we’re establishing a receipt
process.) <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">The damaged Chromebook still works, but can’t be checked out. Can you send me anecdotes or policies that are working well for you for circulating expensive/fragile equipment? How
have you handled damaged technology?<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Thanks for your sharing your experiences.<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">Lynn<o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#0070C0">------------------------------------------------------------------------------</span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><b><span style="color:#0070C0">Lynn Kanne</span></b><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="color:#0070C0">Interim Dean, Instructional Resources:
</span><span style="font-size:10.0pt;color:#0070C0"><a href="https://linkprotect.cudasvc.com/url?a=http://seattlecentral.edu/library&c=E,1,WIVWEmBlXjmWpWThV1_lNUJ8BQzRyY6TWjWb2qlJY2NlL5O6fpVp2hDlGgZG3x7roGQRmWrrfoGUvHJc-Bd6yPfj4j-K6WbCuJrgpD1LuNrGWeY,&typo=1" target="_blank">Library</a>
| <a href="https://linkprotect.cudasvc.com/url?a=http://www.seattlecentral.edu/distance/index.php&c=E,1,xIvMCvek3VBn7_kI43PN2Vsm_pinWjKdhqwYGCZYMuC3BOFZyfsswjk0INguyJ6YGO-ZwgBZdNW0WGeP9-CnadIZhy6fiaR4dbuiDK8e&typo=1" target="_blank">
e-Learning</a> | <a href="https://linkprotect.cudasvc.com/url?a=http://www.seattlecentral.edu/employee/prof-dev.php&c=E,1,RWg-zuzifOwzKWd12LQD-lzumubNI6rNM77VPaC3AYc7lGO9I91Mkh_vmT11v1I8qUXonvkA6516e-3ckBxXOxYITresofTGnRC2h3wbDpeurKRnX19qtE7ADA,,&typo=1" target="_blank">
Professional Development</a></span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-size:10.0pt;color:#0070C0">Seattle Central College | e:
<a href="mailto:Lynn.kanne@seattlecolleges.edu" target="_blank">Lynn.kanne@seattlecolleges.edu</a> p:
<a href="tel:(206)%20934-4072" target="_blank">206-934-4072</a> </span><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"> <o:p></o:p></p>
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_______________________________________________<br>
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<a href="mailto:LIBRARYDIR@lists.ctc.edu">LIBRARYDIR@lists.ctc.edu</a><br>
<a href="http://lists.ctc.edu/mailman/listinfo/librarydir_lists.ctc.edu" target="_blank">http://lists.ctc.edu/mailman/listinfo/librarydir_lists.ctc.edu</a><o:p></o:p></p>
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