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<p class="MsoNormal" style="margin-left:.5in">WSL offering “writing effective emails” training for library staff<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Writing effective emails training is designed to do the following:<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Build communication skills in email formats to create clarity<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Understand the utilize the general and courteous “rules of engagement” when composing or replying to emails<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Perform an audience analysis prior to writing<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Compose emails that clearly communicate desired action (e.g. approval, commitment, providing information, etc.)<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Recognize and stop inappropriate, emotional or harmful email thread<o:p></o:p></p>
<p class="MsoNormalCxSpMiddle" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:1.0in;mso-add-space:auto;text-indent:-.25in;line-height:105%;mso-list:l1 level1 lfo3">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Essential proofreading skills for tone, punctuation, and grammar<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Bookman Old Style",serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:6.0pt;margin-left:.5in">
These classes will be offered at four locations through the month of February and include identical morning and afternoon sessions.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b>Thursday, February 2, 2017<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.5in">King County Service Center, <span style="background:white">
960 Newport Way NW Issaquah,<span style="color:#2E75B6"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in">Session one: 8:30 to 11:30<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Session two: 1 to 4 p.m.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#2E75B6"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in"><b>Tuesday, February 14<sup>, </sup>
2017<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.5in">Pierce County Service Center, 3005 112<sup>th</sup> St E, Tacoma<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Session one: 9 to noon<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Session two: 1 to 4 p.m.<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b>Thursday, February 16, 2017<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.5in">Fort Vancouver Regional library HQ on 1007 Mill Plain Blvd<span style="color:#2E75B6"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in">Session one: 9 to noon<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Session two: 1 to 4 p.m. <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b>Thursday, February 23, 2017<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.5in">Spokane City Library main branch, <span style="background:white">
906 W Main Ave<span style="color:#2E75B6"><o:p></o:p></span></span></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="background:white">Session one:</span> 9 to noon<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Session two: 1 to 4 <o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><span style="color:#2E75B6"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.5in">Registration is required and may be found at
<a href="https://www.sos.wa.gov/library/libraries/training/trainingCalendar.aspx?month=2&year=2017&audience">
https://www.sos.wa.gov/library/libraries/training/trainingCalendar.aspx?month=2&year=2017&audience</a>=<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
<p class="MsoNormal" style="margin-left:.5in">Carolyn Petersen<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><b>Assistant Program Manager, Library Development<o:p></o:p></b></p>
<p class="MsoNormal" style="margin-left:.5in">Office of the Secretary of State/Washington State Library<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in">1.866.538.4996/1.360.570.5560/Fax:360.586.7575<o:p></o:p></p>
<p class="MsoNormal" style="margin-left:.5in"><u><a href="mailto:carolyn.petersen@sos.wa.gov">carolyn.petersen@sos.wa.gov</a><o:p></o:p></u></p>
<p class="MsoNormal" style="margin-left:.5in"><o:p> </o:p></p>
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