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<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#44546A">My answers are below.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#44546A"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#0070C0">Jane Blume<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Director<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Library | Media Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">Bellingham Technical College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">3028 Lindbergh Ave., Bellingham, WA 98225<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D"><a href="mailto:jblume@btc.edu">jblume@btc.edu</a>
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<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">360.752.8472 - office<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:9.0pt;font-family:"Century Gothic",sans-serif;color:#1F497D">360.752.8383 - library<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> LIBRARYDIR [mailto:librarydir-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Matz, Chris<br>
<b>Sent:</b> Saturday, November 12, 2016 3:34 PM<br>
<b>To:</b> librarydir@lists.ctc.edu<br>
<b>Subject:</b> [LIBRARYDIR] unaffiliated patron access to technology<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">These are my problems and mine alone. My questions, however, are for the group: <o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif;color:black">How does your library manage computer use by unaffiliated patrons? </span><span style="font-family:"Calibri",sans-serif;color:#00B050">BTC has two computers for public/personal use. Community members
are limited to one hour and they can be bumped if a student needs a computer. Staff need to sign the person onto the computer with a special username/password.</span><span style="font-family:"Calibri",sans-serif">
</span><span style="font-family:"Calibri",sans-serif;color:#00B050">And, we are lucky, the computers log the community member out after an hour. (They are warned that students bump community members if a computer is needed.) We also have some express computers
for password reset, Primo access, etc. Since they are close to the Information Desk, staff notice if someone is there for a long time and chat with them. It helps that our college is in a neighborhood and not centrally located.
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<span style="font-family:"Calibri",sans-serif;color:#00B050">Computer members who come in with reference questions or need to use our digital resources online can use a computer for reference/research use. For example, we had a person who wanted to read one
of our eBooks that he could only access if he were in the library. We have a different login for both this type of community user and for prospective students who need to fill out forms, etc. for admissions to different programs.
<o:p></o:p></span></p>
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<span style="font-family:"Calibri",sans-serif">Roughly what percentage of computers on-site are open for unaffiliated use? </span><span style="font-family:"Calibri",sans-serif;color:#00B050">Less than 5%.</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Do you offer guest access to wi-fi? </span><span style="font-family:"Calibri",sans-serif;color:#00B050">Community members need to ask for the username and password. The college has had problems with community
members that sit in the hallways for hours using informal student study areas (and smell like strong vinegar).
</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-family:"Calibri",sans-serif">Understanding that Shoreline has purchased some resources via consortium conditions and has some duty to provide unaffiliated access to keep the discount, does guest wi-fi count toward that standard?</span><span style="font-family:"Calibri",sans-serif;color:#44546A">
</span><span style="font-family:"Calibri",sans-serif;color:#00B050">I do not know.
</span><span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></li></ol>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Thanks for your consideration. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Chris Matz<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Library Director<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">Shoreline Community College<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black">206.546.4558<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-family:"Calibri",sans-serif;color:black"><a href="mailto:cmatz@shoreline.edu">cmatz@shoreline.edu</a><o:p></o:p></span></p>
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