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<p class="MsoNormal"><span style="color:#1F497D">We’ve wrestled with this question a very little with online courses, based on the history of our practice with our outreach centers in Illwaco and Raymond. GHC does not have routine courier service to those
centers, so we long ago decided to just mail them to the center. But then we found that since many of the students there only come to the center one day a week, this did not get the items into their hands in anything like a timely manner. Failing that meant
term paper research became a no-no for instructors, so obviously we did not wish to discourage that—it was already an uphill battle to get information usage into those classes without throwing in some other roadblock! So we realized it was the same cost to
mail to the home as it was to the center, and we made that switch. Returns can come to the center.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">With that precedent, we long ago agreed the same basic process would hold for online students, although in these cases we have to consider returns. Because it turns out something like 80+ percent of our online
students are more time- than distance-inhibited, most can and do return items to one of the three campuses. We deal with the small remainder on an individual basis, and get creative sometimes.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Experience has shown that returns, losses, overdues, etc. are no different than local checkouts.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Bottom line: do a real cost analysis. I’d be surprised if the total annual expense exceeded a few hundred dollars—and if it did you can and should claim a screaming success in your information competency efforts.
Chalk it up to the cost of doing business successfully.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Stan <o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Stanley W. Horton<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Associate Dean, Library, e-Learning, and Media Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><a href="mailto:shorton@ghc.edu"><span style="color:blue">shorton@ghc.edu</span></a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">360 538-4050<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">The John Spellman Library<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">1620 Edward P. Smith Drive<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D">Aberdeen, WA 98520<o:p></o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif"">From:</span></b><span style="font-size:10.0pt;font-family:"Tahoma","sans-serif""> librarydir-bounces@lists.ctc.edu [mailto:librarydir-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Stacy Prest<br>
<b>Sent:</b> Monday, July 15, 2013 4:58 PM<br>
<b>To:</b> librarydir@lists.ctc.edu<br>
<b>Subject:</b> [LIBRARYDIR] Books for online/distance students<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">At this point in time, we have not provided books to students “at a distance” who are taking online classes from WWCC. We have had our first request to furnish books to a student who lives in Battle Ground, WA. What do you do at your
library with students who need resources that are not electronic? Do you mail books and hope that the student mails them back? If so, did you get extra budget to cover postage & supply costs? Have you had trouble with returns? Any words of wisdom on where
to start to address this need?<o:p></o:p></p>
<p class="MsoNormal">Thanks,<o:p></o:p></p>
<p class="MsoNormal">Stacy<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">Stacy L. Prest<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">Director of Library Services<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">Walla Walla Community College<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">500 Tausick Way<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">Walla Walla, WA 99362<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Bookman Old Style","serif";color:#365F91">509.527.4294<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#1F497D">ACRL “Excellence in Academic Libraries” Award Recipient 2013<o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Arial Rounded MT Bold","sans-serif";color:#1F497D"> WWCC Library: Connecting Students to Information<o:p></o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman","serif""><br>
<a href="http://www.wwcc.edu/news">What's Happening at WWCC?</a> <br>
<o:p></o:p></span></p>
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