[LIBRARYDIR] [EXTERNAL] Re: [EXTERNAL]Re: Laptop losses

[Dawn Hawley]

And for BTC. Thank you, Carleigh! Dawn


Dawn Hawley
Executive Director
Library, eLearning & Academic Support
Bellingham Technical College

Library: library at btc.edu<https://outlook.office365.com/mail/options/mail/messageContent/library@btc.edu>
eLearning: eLearninghelp at btc.edu<https://outlook.office365.com/mail/options/mail/messageContent/eLearninghelp@btc.edu>
Tutoring: tutoring at btc.edu<https://outlook.office365.com/mail/options/mail/messageContent/tutoring@btc.edu>

Checkout our Diversity, Equity & Inclusion<https://sbctc-btcctc.primo.exlibrisgroup.com/discovery/collectionDiscovery?vid=01STATEWA_BTC:BELLINGHAM&collectionId=8148478260002804> eBook Collection online
I'm currently reading The Many Daughters of Afong Moy by Jamie Ford<https://www.goodreads.com/en/book/show/59348307>

From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu> On Behalf Of Jeannie Henkle via LIBRARYDIR
Sent: Monday, November 20, 2023 12:55 PM
To: WACTC Library Directors <librarydir at lists.ctc.edu>
Cc: Jeannie Henkle <jHenkle at wvc.edu>
Subject: [EXTERNAL] Re: [LIBRARYDIR] [EXTERNAL]Re: Laptop losses

CAUTION: This email originated from outside of BTC. Do not click links or open attachments unless you recognize the sender and know the content is safe. If you are unsure, contact Help Desk at 360-752-8417 or e-mail helpdesk at btc.edu<mailto:helpdesk at btc.edu>.

Hi, Carleigh! Data for WVC (both Wenatchee and Omak campuses) would be helpful 🙂

Thank you,

Jeannie Henkle, MLIS<https://ischool.uw.edu/programs/mlis/what-is-library-science>
Director of Libraries & Learning Support Services
Wenatchee Valley College
Phone: (509) 682-6718
(she/her/hers pronouns)
Book an appointment<https://outlook.office365.com/owa/calendar/JeannieHenkle1@wvc.edu/bookings/> with me!

currently reading: Bright Young Women<https://www.goodreads.com/book/show/101124639-bright-young-women>, by Jessica Knoll
________________________________
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> on behalf of Hill, Carleigh via LIBRARYDIR <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Sent: Monday, November 20, 2023 12:41 PM
To: WACTC Library Directors <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>; Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Cc: Hill, Carleigh <CarleighH at bigbend.edu<mailto:CarleighH at bigbend.edu>>
Subject: [EXTERNAL]Re: [LIBRARYDIR] Laptop losses

If anyone would like to have the same reports for missing and lost laptops run for their institutions that Skagit did, I can tweak the report I built and put it in your local shared folder in Alma Analytics.

Let me know!
Carleigh


Carleigh E. Hill (she/her)

Services Manager

WACTCLC

www.wactclc.org<https://urldefense.com/v3/__http:/www.wactclc.org__;!!CVJAgw2XxpAa!hpl30wvh4Js5K_ryCkPx1JoWebek1JLcVBlutKf1piG6c4KnxJ33QSh6jNxMigG4wft-2EEajRUT-HY_PDK-NJ6W$>

Book a meeting with me<https://urldefense.com/v3/__https:/calendly.com/librarianchill/meet__;!!CVJAgw2XxpAa!hpl30wvh4Js5K_ryCkPx1JoWebek1JLcVBlutKf1piG6c4KnxJ33QSh6jNxMigG4wft-2EEajRUT-HY_PN0FrJ4k$>

509-795-0140 (text & voice)

________________________________
From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> on behalf of Fuhrman, Tim via LIBRARYDIR <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Sent: Monday, November 20, 2023 9:36 AM
To: WACTC Library Directors <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>; Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Cc: Fuhrman, Tim <timf at bigbend.edu<mailto:timf at bigbend.edu>>
Subject: Re: [LIBRARYDIR] Laptop losses

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That actually sounds pretty good.  We don't really run percentages.  Our biggest problem is we are no longer able to block grades, registration or transcripts. That worked REALLY WELL!  Once that option was taken away the only thing we could do was send email, call, letters, etc. but they just ignore those until we send them to collection and then they get upset with us. Our adult basic skills and several other departments that buy laptops for their students will not allow us to send their students to collection. The word gets out and those areas are the worst to for getting laptops back.

NEWSFLASH: We just discovered a couple weeks ago our IT department can remotely shut down internet access to our laptops. NEWS TO US! We've started doing that but it is too early to know how effective it will be.


______________________________________________________________

[cid:image001.jpg at 01DA1BB1.17C50480]

Tim Fuhrman

Director of Library Resources
& eLearning

Big Bend Community College

timf at bigbend.edu<mailto:timf at bigbend.edu>

509.793.2350
877.745.1212

www.bigbend.edu<https://urldefense.com/v3/__http:/www.bigbend.edu/__;!!CVJAgw2XxpAa!hpl30wvh4Js5K_ryCkPx1JoWebek1JLcVBlutKf1piG6c4KnxJ33QSh6jNxMigG4wft-2EEajRUT-HY_PAAb326E$>

Bonaudi Library (ATEC/1800 Building)•7662 Chanute Street NE•Moses Lake, WA 98837-3299





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From: LIBRARYDIR <librarydir-bounces at lists.ctc.edu<mailto:librarydir-bounces at lists.ctc.edu>> on behalf of Margret Mills via LIBRARYDIR <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>
Sent: Monday, November 20, 2023 9:27 AM
To: WACTC Library Directors <librarydir at lists.ctc.edu<mailto:librarydir at lists.ctc.edu>>; Elena Bianco <Elena.Bianco at skagit.edu<mailto:Elena.Bianco at skagit.edu>>
Cc: Margret Mills <Margret.Mills at skagit.edu<mailto:Margret.Mills at skagit.edu>>
Subject: [LIBRARYDIR] Laptop losses


Hello,



We are trying to figure out if our losses from missing/non-returned laptops is typical of what other colleges are noticing.  Our percentage of lost laptops since 2015-16 averages about

8%.  (We have had a low of 7.4% and a high of 13%).   What percentage are you seeing and what percentage do you find acceptable?



Thanks!



Margret Mills (Muggs)

Department Chair, Library

Skagit Valley College








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