<!--[if (gte mso 9)|(IE)]><style type="text/css">.main-style-e00496b5b4e5a32bde96 { font-family: sans-serif; font-size: 11pt; /* inherit */ }</style><![endif]--><div style="/* inherit */" class="main-style-e00496b5b4e5a32bde96"><div>Hi Michael,</div><div><br /></div><div>Hope you had a nice week! I wanted to check ahead of our visit to WACC next week. Were you able to confirm a time for a meeting with ETAG to discuss the renewal priorities you sent over? If possible, it would be great to get a list of those who plan to attend ahead. Please let me know if we can provide anything in anticipation of meeting.</div><div><br /></div><div>Looking forward to seeing you soon.</div><div>Best,</div><div>Carolyn</div><br><div class="front-signature"><div>—</div><div><span style="color: rgb(102, 102, 102); font-size: 9pt;">Carolyn Lyons | </span><span style="color: rgb(102, 102, 102); font-size: 12px;">Customer Success Manager</span></div><div><span style="font-size: 9pt; color: rgb(102, 102, 102)">E: <a rel="noopener noreferrer" href="mailto:carolyn.lyons@instructure.com" target="_blank">carolyn.lyons@instructure.com</a></span></div><div><span style="color: rgb(102, 102, 102); font-size: 12px;">P: 435-538-3550</span></div><div><br /></div><div><a rel="noopener noreferrer" href="https://www.instructure.com/" target="_blank"><img height="33" width="233" src="cid:de92bc7b" front-cid="de92bc7b" /></a></div><div><img src="https://app.frontapp.com/api/1/noauth/companies/instructure_pshe/seen/msg_7u8vjk3/han_vzc29v/77056615.gif" /></div><div><a rel="noopener noreferrer" href="https://www.instructure.com/" target="_blank"></a></div></div></div><img src="https://app.frontapp.com/api/1/noauth/companies/instructure_pshe/seen/msg_x2iuyv7/0/21e26436.gif" alt="Sent from Front" aria-hidden="true" style="width: 1px; height: 1px"><br><blockquote type="cite" class="front-blockquote">On March 15, 2024 at 11:36 AM MDT <a href="mailto:carolyn.lyons@instructure.com" target="_blank" rel="noopener noreferrer">carolyn.lyons@instructure.com</a> wrote:<br /><br /><div id="fae_x2iuyv7-y0ludr"><div>Hi Michael,</div><div><br /></div><div>Thank you for sending over this information and for the productive conversation on Wednesday. We will take some time over the next week to review the document you attached and plan to discuss more in depth when we meet at WACC. Katie and I are planning to help facilitate the Instructure Discussions Redesign session on Wednesday 3/27 at 12:45pm, but otherwise have flexibility. Please keep us posted! </div><div><br /></div><div>Hope you all have a great weekend.</div><div>Best,</div><div>Carolyn</div><br /><div class="front-signature"><div>—</div><div><span style="color: rgb(102, 102, 102); font-size: 9pt;">Carolyn Lyons | </span><span style="color: rgb(102, 102, 102); font-size: 12px;">Customer Success Manager</span></div><div><span style="font-size: 9pt; color: rgb(102, 102, 102)">E: <a href="mailto:carolyn.lyons@instructure.com" rel="noopener noreferrer" target="_blank">carolyn.lyons@instructure.com</a></span></div><div><span style="color: rgb(102, 102, 102); font-size: 12px;">P: 435-538-3550</span></div><div><br /></div><div><a href="https://www.instructure.com/" rel="noopener noreferrer" target="_blank"><img front-cid="de92bc7b" src="cid:de92bc7b" width="233" height="33" /></a></div><div><img src="https://app.frontapp.com/api/1/noauth/companies/instructure_pshe/seen/msg_7u8vjk3/han_vzc29v/77056615.gif" /></div><div><a href="https://www.instructure.com/" rel="noopener noreferrer" target="_blank"></a></div></div><br /><blockquote class="front-blockquote" type="cite">On March 13, 2024 at 5:22 PM MDT <a rel="noopener noreferrer" href="mailto:mbrown@sbctc.edu" target="_blank">mbrown@sbctc.edu</a> wrote:<br /><br /><div id="fae_x2iuyv7-99lr6z"><div>
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<p class="fa-qn1iim" style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">Greetings All,</span></p>
<p class="fa-qn1iim" style="margin-top: 0px; margin-bottom: 0px;"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">I would like to extend my sincere gratitude to Carolyn, Katie, and Karen for your time
and insightful discussions this morning. The collaborative spirit we share is a cornerstone of our negotiations, and I am eager to continue our dialogue as we work towards mutual goals.</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">Enclosed with this message, you will find a copy of the performance priorities document,
a collective effort with contributions from the Washington State system of CTCs' Educational Technology Advisory Group. This document outlines our key performance priorities, which we aim to discuss and address together with Instructure. These priorities represent
a strategic endeavor to ensure our partnership robustly supports the diverse needs of our educational community, using benchmarks as tools for ongoing, constructive communication.</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
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<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">In our meeting, we also touched upon concerns raised by colleges within the WA CTC system
and from four-year institutions that leverage the SBCTC contract for their renewal processes. These concerns centered around the proposed 10% increase in cost per FTE, highlighting apprehensions regarding fiscal sustainability. I am grateful for Instructure's
openness to revisiting these figures with the relevant decision-makers within their organization. For reference, I have attached the initial proposed contract.</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
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<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">Looking ahead, with Carolyn and Katie's attendance at WACC later this month, it presents
a prime opportunity to delve deeper into our performance priorities. I am also considering a hybrid meeting format to ensure inclusive participation from ETAG members who cannot attend in person.
<u>Should we opt for a hybrid meeting, I suggest scheduling it during the social hour on the first day of the conference to minimize conflicts with session attendance.</u> I've included a<a href="https://docs.google.com/document/d/1pATIi48XnPhWTekjiBRXtLAIlPzXBcuzG01DnrUhkug/edit#heading=h.nald44ou7xq4" id="LPlnk" class="fal26bqw" title="https://docs.google.com/document/d/1pATIi48XnPhWTekjiBRXtLAIlPzXBcuzG01DnrUhkug/edit#heading=h.nald44ou7xq4" data-loopstyle="linkonly" style="margin-top: 0px; margin-bottom: 0px;" rel="noopener noreferrer" target="_blank"> link
</a>to the latest WACC agenda for your convenience. To organize this effectively, I will require a headcount of in-person versus remote participants. This will assist us in arranging the necessary logistics to accommodate our meeting.
</span><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(12, 100, 192);"><b><i>A separate survey will be sent to all system-wide stakeholders to collect this information, along
with a response deadline.</i></b></span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">I believe this summarizes our discussions from this morning. However, Carolyn, Katie,
and Karen, please feel free to mention anything I might have overlooked.</span></p>
<p style="margin-top: 0; margin-bottom: 0;" class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);"><br />
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<p style="margin-top: 0; margin-bottom: 0;"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">Dr. Hammer, your inclusion in this correspondence is to ensure you are fully informed of our ongoing negotiation
process with Instructure and their representatives.</span></p>
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<div class="fa-qn1iim"><span style="font-family: Aptos, Aptos_EmbeddedFont, Aptos_MSFontService, Calibri, Helvetica, sans-serif; font-size: 14pt; color: rgb(0, 0, 0);">Respectfully, </span></div>
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<span style="font-family: "Brush Script MT"; font-size: 14pt; color: rgb(68, 114, 196);">Michael A. Brown, Ph.D. </span></p>
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<span style="color: rgb(68, 114, 196);"><i>Pronouns: he, him, Beloved</i></span></p>
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<span style="color: rgb(68, 114, 196);">Director of Educational Resources & Innovation </span></p>
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<span style="color: rgb(68, 114, 196);">Washington State Board for Community and Technical Colleges </span></p>
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<span style="color: rgb(68, 114, 196);"><u><a href="mailto:mbrown@sbctc.edu" rel="noopener noreferrer" target="_blank">mbrown@sbctc.edu</a></u></span></p>
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<span style="font-size: 10pt; color: rgb(112, 48, 160);"><i>“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel.”(Maya Angelou) </i></span></p>
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