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<p class="MsoNormal"><span style="font-size:11.0pt">That’s a good question, Paul. What are the FTEs used for the total calculation?
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Two thoughts:<o:p></o:p></span></p>
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<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">What do our forecasts say about enrollments over the next few years? I wonder if we could back-load the increases. In other words, year 1 is a 2% increase,
year 3 is 3%, etc. Then our actual dollar cost wouldn’t increase as fast. <o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo1"><span style="font-size:11.0pt">I’d say hell no on the 10% increase. That reads like someone didn’t use the right baseline number. It’s a crazy amount.
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt">Marc<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">-- <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Marc Lentini | he.him.his<br>
Director of Educational Technology <br>
Highline College | <a href="mailto:mlentini@highline.edu" title="mailto:mlentini@highline.edu"><span style="color:#0563C1">mlentini@highline.edu</span></a> | (206) 592-3778</span><span style="font-size:11.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:11.0pt"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="margin-bottom:12.0pt"><b><span style="color:black">From:
</span></b><span style="color:black">ETAG <etag-bounces@lists.ctc.edu> on behalf of Paul Kreemer via ETAG <etag@lists.ctc.edu><br>
<b>Date: </b>Tuesday, March 12, 2024 at 12:35</span><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="color:black">PM<br>
<b>To: </b>Michael Brown <mbrown@sbctc.edu>, Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson@seattlecolleges.edu>, ETAG Listserv <etag@lists.ctc.edu><br>
<b>Subject: </b>Re: [Etag] Updates to Canvas Cost Comparison and Support Overview<o:p></o:p></span></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> This email originated
from outside Highline College. Do not click links or open attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email helpdesk@highline.edu.<o:p></o:p></span></p>
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<p class="MsoNormal">One question, and an observation: Does the new estimate in Marc's sheet include the lower FTE totals, compared to 2019?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">And I see that big ~10% increase, though also a reduction in the support costs, so the overall new contract cost is less. In year three of the new contract we get back to this year's total cost, and after that it keeps climbing.<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Apologies if I missed the discussion on those points!<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Paul <o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> ETAG <etag-bounces@lists.ctc.edu> on behalf of Michael Brown via
ETAG <etag@lists.ctc.edu><br>
<b>Sent:</b> Tuesday, March 12, 2024 2:19:06 PM<br>
<b>To:</b> Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson@seattlecolleges.edu>; ETAG Listserv <etag@lists.ctc.edu><br>
<b>Subject:</b> Re: [Etag] Updates to Canvas Cost Comparison and Support Overview</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;background:white"><b><span style="color:#C00000">[Sent from outside SBCTC]
</span></b><span style="color:#C00000"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><span style="color:black">I totally agree Kevin. I am scheduled to meet with Abraham tomorrow morning, and I plan to ask him about this exact matter. <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="color:black">Does anyone have any other thoughts? <o:p></o:p></span></p>
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<p class="MsoNormal"><span style="color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-size:14.0pt;font-family:"Brush Script MT";color:#4472C4">Michael A. Brown, Ph.D. </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p style="background:white"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Pronouns: he, him, Beloved</span></i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Director of Educational Resources & Innovation </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Washington State Board for Community and Technical Colleges </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p style="background:white"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">mbrown@sbctc.edu</span></u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"><o:p> </o:p></span></p>
<p align="center" style="text-align:center;background:white"><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#7030A0">“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget
how you made them feel.”(Maya Angelou) </span></i><span style="font-size:11.0pt;font-family:"Times New Roman",serif;color:#212121"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Bowersox-Johnson, Kevin <Kevin.Bowersox-Johnson@seattlecolleges.edu><br>
<b>Sent:</b> Monday, March 11, 2024 6:11 PM<br>
<b>To:</b> Michael Brown <mbrown@sbctc.edu>; ETAG Listserv <etag@lists.ctc.edu><br>
<b>Subject:</b> [SPAM] Re: Updates to Canvas Cost Comparison and Support Overview</span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<p class="MsoNormal" align="center" style="text-align:center;background:white"><b><span style="color:#C00000">[Sent from outside SBCTC]
</span></b><span style="color:#C00000"><o:p></o:p></span></p>
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<p class="xxmsonormal"><span style="font-size:11.0pt">Thanks for all the hard work on this. Are we really going to let them get away with a 10% increase for year one. This seems excessive, especially considering it is an additional 5% increases every year
after that. I’d really like us to push back or understand what additional benefits they plan to provide for such an increase. This is where I worry that an open RFP process puts us in a huge disadvantage.</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt">-Kevin :)</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="font-size:11.0pt"> </span><o:p></o:p></p>
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<p class="xxmsonormal" style="margin-bottom:12.0pt"><b><span style="color:black">From:
</span></b><span style="color:black">ETAG <etag-bounces@lists.ctc.edu> on behalf of Michael Brown via ETAG <etag@lists.ctc.edu><br>
<b>Date: </b>Monday, March 11, 2024 at 4:35</span><span style="font-family:"Arial",sans-serif;color:black"> </span><span style="color:black">PM<br>
<b>To: </b>ETAG Listserv <etag@lists.ctc.edu><br>
<b>Subject: </b>[Etag] Updates to Canvas Cost Comparison and Support Overview</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#0D0D0D;background:white">Greetings All, </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#0D0D0D;background:white">I would like to extend my gratitude to Marc for his diligent work in creating the Canvas Cost Updates and Comparison spreadsheet. I have taken the liberty of incorporating additional details
to visually represent the total cost variance, including Tier 1 Support. You can access the updated spreadsheet through the link provided below. The rationale behind this augmentation is to furnish Abraham, Joyce, and the SBCTC fiscal office with comprehensive
insights.</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:black"> </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#0D0D0D;background:white"><a href="https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0">https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0</a></span><o:p></o:p></p>
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<p class="xxmsonormal"><a href="https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="240" height="126" style="width:2.5in;height:1.3125in" id="LPThumbnailImageId435898" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span></span></a><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif"><a href="https://docs.google.com/spreadsheets/d/1ilM4sGgkJ5Ef5xrLwssUGTJdQq_iAfJ5qIN9MRhALaQ/edit#gid=0" target="_blank"><span style="text-decoration:none">Cost updates
and comparisons</span></a></span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Sheet1 Canvas contract - Cost Updates and Comparisons 2019-2024 Canvas Contract Cost/FTE,% increase,24-hr Support,% increase,Annual Total Year 1 (2019-20),$10.70,n/a,$288,365,n/a,$1,736,190.00
Year 2 (2020-21),11.02,3%,296,989,3%,$1,787,934.00 Year 3 (2021-22),11.35,3%,305,882,3%,$1,841,295.00 Y...</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#A6A6A6">docs.google.com</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#0D0D0D;background:white">Furthermore, I wish to ensure clarity regarding the disparity between our current 24/7 Support and the enhanced offering by Instructure, encompassing 24/7 Support coupled with Tier 1 Support,
aside from the associated incremental expenses. Should any clarification be necessary, I have included a link below delineating the disparities.</span><o:p></o:p></p>
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<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal"><span style="color:#0D0D0D;background:white"><a href="https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0">https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0</a></span><o:p></o:p></p>
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<p class="xxmsonormal"><a href="https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="color:blue;border:solid windowtext 1.0pt;padding:0in"><img border="0" width="240" height="126" style="width:2.5in;height:1.3125in" id="LPThumbnailImageId307348" src="cid:~WRD0000.jpg" alt="Image removed by sender."></span></span></a><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:16.0pt;font-family:"Segoe UI Light",sans-serif"><a href="https://docs.google.com/spreadsheets/d/1RTumWy_E4YpZR7c6aim2STka_QOgLGpBSK_2lGO7x9A/edit#gid=0" target="_blank"><span style="text-decoration:none">Instructure-Canvas
Support 24/7 VS. 24/7+Tier 1</span></a></span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#666666">Sheet1 Current Support Level ,Upgrade Support 24/7 Support ,24/7+Tier 1 Support Additional Cost,<a href="https://drive.google.com/file/d/1ZpMc81Js8qttnxPNV0s19A6x40-Z-wKU/view?usp=sharing">$276,438.29
and increases each year</a>,<a href="https://drive.google.com/file/d/113OgC12UKTNexDKlj5mOvTh...</span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:#A6A6A6">docs.google.com</span><o:p></o:p></p>
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<p><span style="color:#0D0D0D">Tomorrow, I will commence consolidating all the enhancements made to the benchmarks and priorities, with the aim of presenting them in a streamlined manner for our discussion with the Canvas Representative. Subsequently, I will
circulate the updated document to all of you.</span><o:p></o:p></p>
<p class="xxelementtoproof" style="margin-bottom:15.0pt;background:white;white-space:pre-wrap">
<span style="color:#0D0D0D">Thank you for your attention to these matters.</span><o:p></o:p></p>
<p class="xxelementtoproof" style="margin-bottom:15.0pt;background:white;white-space:pre-wrap">
<span style="color:#0D0D0D">Respectfully, </span><o:p></o:p></p>
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<p class="xxmsonormal"><span style="font-size:14.0pt;font-family:"Brush Script MT";color:#4472C4">Michael A. Brown, Ph.D. </span><o:p></o:p></p>
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<p style="background:white"><i><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Pronouns: he, him, Beloved</span></i><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Director of Educational Resources & Innovation </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">Washington State Board for Community and Technical Colleges </span><o:p></o:p></p>
<p style="background:white"><u><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#4472C4">mbrown@sbctc.edu</span></u><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"> </span><o:p></o:p></p>
<p style="background:white"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#212121"> </span><o:p></o:p></p>
<p align="center" style="text-align:center;background:white"><i><span style="font-size:10.0pt;font-family:"Times New Roman",serif;color:#7030A0">“I’ve learned that people will forget what you said, people will forget what you did, but people will never forget
how you made them feel.”(Maya Angelou) </span></i><o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
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<p class="xxmsonormal" style="line-height:12.0pt;background:#FFEB9C"><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:#9C6500">CAUTION:</span><span style="font-size:10.0pt;font-family:"Calibri",sans-serif;color:black"> This email originated
outside of the Seattle Colleges’ email system. Do not click links or open attachments unless you recognize the sender and know the content is safe. Questions? Contact IT Services at x6333 (Central), x3630 (North), x5844 (South) or email ITHelp@seattlecolleges.edu.</span><o:p></o:p></p>
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