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Hi folks, apologies for not getting back to this. End-of-quarter-plus-break had me jumping.
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<div class="">I guess I have a comment and then a more pragmatic concern. The comment is that I think we’re all agreeing that we need to have accessible products available to students, and operationalize that by holding vendors to account for their accessibility
practices. There’s question about how best to do that, but that’s the overall goal. </div>
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<div class="">The pragmatic concern has two parts: </div>
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<div class=""><b class="">Do we have enough leverage to do that by excluding vendors who can’t prove that they meet WCAG 2.1/AA?</b></div>
<div class="">From what I hear, vendors have been contacting SBCTC with interest in being incorporated into the store, so that’s a good sign. And a good time to say “are you accessible? No? Call us back when you are.” Then again, if we don’t have much content
(see next point), then the Commons doesn’t have a ton of appeal to vendors. I don’t have a good sense of where that balance lies. </div>
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<div class=""><b class="">Do we have any products that meet standard, in a verifiable way? </b></div>
<div class="">If I look at the vendors we currently have listed for version 1 of the Commons (below), I think we have a few that might met WCAG 2.1/AA but don’t have documentation we’d accept (Canvas?), a few that don’t but that really care and are trying (3Play?),
and a few that aren’t, and aren’t really trying (cough-proctoring-cough). </div>
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<div class="">The “verifiable way” part here is the holdup, I suspect, and also that vendors haven’t fully caught up/bought off on the move to 2.1. </div>
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<div class="">I know the SBCTC staff are under some pressure to get Commons launched. For the folks who know more than me… Where do we stand on products that have any documentation, other than a vendor-completed VPAT? And that have contract language requiring
WCAG 2.1/AA? </div>
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<div class="">Marc</div>
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<div class=""><b class="">v.1 list of vendors</b></div>
<div class="">Canvas</div>
<div class="">Panopto</div>
<div class="">Ally</div>
<div class="">3PlayMedia</div>
<div class="">Zoom</div>
<div class="">Honorlock</div>
<div class="">WebEx</div>
<div class="">Respondus</div>
<div class="">Watermark/EvalKit</div>
<div class="">Badgr</div>
<div class="">Proctorio</div>
<div class="">Examity</div>
<div class="">Attribution Builder</div>
<div class="">eTutoring</div>
<div class="">SignalVine</div>
<div class="">Labster</div>
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<div style="text-align: start; text-indent: 0px;">---------------<br class="">
Marc Lentini | he.him.his<br class="">
Director of Educational Technology & Accessible Technology Coordinator<br class="">
Highline College | <a href="mailto:mlentini@highline.edu" class="">mlentini@highline.edu</a> | (206) 592-3778</div>
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<div class="">On Jun 17, 2021, at 3:39 PM, Andy Duckworth <<a href="mailto:aduckworth@sbctc.edu" class="">aduckworth@sbctc.edu</a>> wrote:</div>
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<span style="color: rgb(156, 101, 0); font-weight: bold;" class="">CAUTION:</span><span class="Apple-converted-space"> </span>This email originated from outside Highline College. Do not click links or open attachments unless you validate the sender and know
the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email<span class="Apple-converted-space"> </span><a href="mailto:helpdesk@highline.edu" style="color: blue; text-decoration: underline;" class="">helpdesk@highline.edu</a>.</div>
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Monica,<o:p class=""></o:p></div>
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<o:p class=""> </o:p></div>
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See my answers below:<o:p class=""></o:p></div>
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<span id="cid:image004.png@01D7638F.19D8C9F0"><image004.png></span><b class="">Andy Duckworth<span class="Apple-converted-space"> </span><o:p class=""></o:p></b></div>
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he|him|his<b class=""><o:p class=""></o:p></b></div>
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Technology Innovation Officer<o:p class=""></o:p></div>
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Washington State Board for Community and Technical Colleges<o:p class=""></o:p></div>
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o:360-704-4311 | c:253-318-7586<o:p class=""></o:p></div>
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<span class="Apple-converted-space"> </span><a href="https://outlook.office365.com/owa/calendar/AndyDuckworth@sbctcedu.onmicrosoft.com/bookings/" style="color: blue; text-decoration: underline;" class=""><span style="color: rgb(5, 99, 193);" class="">Book</span></a><span class="Apple-converted-space"> </span>time
with me<o:p class=""></o:p></div>
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<o:p class=""> </o:p></div>
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<b class="">From:</b><span class="Apple-converted-space"> </span>Monica Olsson <<a href="mailto:molsson@sbctc.edu" style="color: blue; text-decoration: underline;" class="">molsson@sbctc.edu</a>><span class="Apple-converted-space"> </span><br class="">
<b class="">Sent:</b><span class="Apple-converted-space"> </span>Thursday, June 17, 2021 2:37 PM<br class="">
<b class="">To:</b><span class="Apple-converted-space"> </span><a href="mailto:etag@lists.ctc.edu" style="color: blue; text-decoration: underline;" class="">etag@lists.ctc.edu</a><br class="">
<b class="">Cc:</b><span class="Apple-converted-space"> </span>Abraham Rocha <<a href="mailto:arocha@sbctc.edu" style="color: blue; text-decoration: underline;" class="">arocha@sbctc.edu</a>>; Andy Duckworth <<a href="mailto:aduckworth@sbctc.edu" style="color: blue; text-decoration: underline;" class="">aduckworth@sbctc.edu</a>>;
Claver Hategekimana (<a href="mailto:Claver.Hategekimana@skagit.edu" style="color: blue; text-decoration: underline;" class="">Claver.Hategekimana@skagit.edu</a>) <<a href="mailto:Claver.Hategekimana@skagit.edu" style="color: blue; text-decoration: underline;" class="">Claver.Hategekimana@skagit.edu</a>>;
Howard Fuller <<a href="mailto:hfuller@whatcom.edu" style="color: blue; text-decoration: underline;" class="">hfuller@whatcom.edu</a>>; Joel Gavino <<a href="mailto:jgavino@pierce.ctc.edu" style="color: blue; text-decoration: underline;" class="">jgavino@pierce.ctc.edu</a>>;
Leslie Potter-Henderson <<a href="mailto:lhenders@shoreline.edu" style="color: blue; text-decoration: underline;" class="">lhenders@shoreline.edu</a>>; Lentini, Marc <<a href="mailto:mlentini@highline.edu" style="color: blue; text-decoration: underline;" class="">mlentini@highline.edu</a>>;
Mark Carbon <<a href="mailto:MCarbon@sbctc.edu" style="color: blue; text-decoration: underline;" class="">MCarbon@sbctc.edu</a>>; Paul Kreemer <<a href="mailto:pkreemer@sbctc.edu" style="color: blue; text-decoration: underline;" class="">pkreemer@sbctc.edu</a>>;
Sarah Griffith (<a href="mailto:sgriffith@lcc.ctc.edu" style="color: blue; text-decoration: underline;" class="">sgriffith@lcc.ctc.edu</a>) <<a href="mailto:sgriffith@lcc.ctc.edu" style="color: blue; text-decoration: underline;" class="">sgriffith@lcc.ctc.edu</a>>;
Monique Belair <<a href="mailto:mbelair@sbctc.edu" style="color: blue; text-decoration: underline;" class="">mbelair@sbctc.edu</a>>; Tim Wrye (<a href="mailto:twrye@highline.edu" style="color: blue; text-decoration: underline;" class="">twrye@highline.edu</a>)
<<a href="mailto:twrye@highline.edu" style="color: blue; text-decoration: underline;" class="">twrye@highline.edu</a>>; McEachern, Patrick <<a href="mailto:Patrick.McEachern@ccs.spokane.edu" style="color: blue; text-decoration: underline;" class="">Patrick.McEachern@ccs.spokane.edu</a>>;
Boyoung Chae <<a href="mailto:bchae@sbctc.edu" style="color: blue; text-decoration: underline;" class="">bchae@sbctc.edu</a>>; Harbaugh, Melinda <<a href="mailto:mharbaugh@lcc.ctc.edu" style="color: blue; text-decoration: underline;" class="">mharbaugh@lcc.ctc.edu</a>><br class="">
<b class="">Subject:</b><span class="Apple-converted-space"> </span>ETAG Accessibility Follow up: Feedback requested<span class="Apple-converted-space"> </span><o:p class=""></o:p></div>
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<span style="font-size: 12pt;" class="">Hi everyone,<o:p class=""></o:p></span></div>
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<span style="font-size: 12pt;" class="">Thank you for the dynamic ETAG meeting yesterday. I want to follow up with my thoughts regarding our accessibility conversation.<o:p class=""></o:p></span></div>
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<span style="font-size: 12pt;" class="">I do not advise that we include apps on cards for people to "shop" unless the product meets a defined set of minimum technical accessibility standards, OR, at the very least the product has been tested for minimal compliance,
and notes are available to "shoppers" explaining the degree of compliance at the time of testing. I heard your concerns about vendors sharing complaints or grievances, though I believe there is greater risk to us when our Colleges adopt software that is inaccessible
to students, staff, or the public.<o:p class=""></o:p></span></div>
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<span style="font-size: 12pt; background-color: white;" class="">Our WA state policy,<span class="Apple-converted-space"> </span><a href="https://ocio.wa.gov/policy/accessibility" title="https://ocio.wa.gov/policy/accessibility" style="color: blue; text-decoration: underline;" class="">Policy
188<span class="Apple-converted-space"> </span></a>states that all "Covered Technology" meets<a href="https://www.w3.org/TR/WCAG21/" title="https://www.w3.org/TR/WCAG21/" style="color: blue; text-decoration: underline;" class=""><span class="Apple-converted-space"> </span>Level
AA of WCAG 2.1.</a>This Policy reinforces regulations that already exist in Section 508 of the Rehabilitation Act and the ADA.</span><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></li><li class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt; background-color: white;" class="">"Undue Burden" typically refers to a high financial burden creating a barrier to ensuring access and can be tricky to prove. I do not advise we use this as an argument for not completing accessibility
testing. Historically, case law has taught me that before something can be considered an "Undue Burden", the entire budget of a College or that College's system must be considered--not just a department's budget and manpower, for example.</span><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></li></ul>
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<span style="font-size: 12pt;" class="">Of course, we understand that at the end of the day, a College can make their own decision about what to purchase and implement. I believe though that we have a responsibility to provide accessibility information of products
appearing within the Commons beyond that of a VPAT completed by the Vendor. Again, there may be examples when a particular product required for instruction or official business is not fully accessible, may also be considered industry standard, and an alternative
cannot be identified. In that case, a College or agency may choose to move forward with a purchase knowing that they will then become responsible for providing<span class="Apple-converted-space"> </span><u class="">equivalent access for disabled users.</u><span class="Apple-converted-space"> </span>(This
is why a separate different project I am working on with CATO and State Board staff is developing a Procurement Policy and Procedure.)<o:p class=""></o:p></span></div>
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<span style="font-size: 12pt;" class="">Now, I understand we questions to address regarding compliance testing including:<o:p class=""></o:p></span></div>
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<span style="font-size: 12pt;" class="">Who has the technical expertise to complete compliance testing?<o:p class=""></o:p></span></li><li class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt;" class="">How much time can be allotted to this work?<o:p class=""></o:p></span></li><li class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt;" class="">Who ultimately is responsible for this testing within our system of Colleges and the agency?<o:p class=""></o:p></span></li><li class="MsoNormal" style="margin: 0in; font-size: 11pt; font-family: Calibri, sans-serif;">
<span style="font-size: 12pt;" class="">What budget, if any, do we have to pay for compliance testing.<o:p class=""></o:p></span></li></ul>
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<span style="font-size: 12pt;" class="">These questions are why I look forward to talking more with Ward and others about organizing centralized Trusted Tester services for our system.<o:p class=""></o:p></span></div>
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<b class=""><span style="font-size: 12pt;" class="">Below are three ideas I want to float to the group and kindly request your feedback.</span></b><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></div>
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<span style="font-size: 12pt;" class="">The W3C provides a guide on how to complete<span class="Apple-converted-space"> </span><a href="https://www.w3.org/WAI/test-evaluate/preliminary/#title" title="https://www.w3.org/WAI/test-evaluate/preliminary/#title" style="color: blue; text-decoration: underline;" class="">"Easy
Checks" for accessibility</a>. These checks do not require a high level of technical skill, do not replace comprehensive testing, but could be a good place for us start.<o:p class=""></o:p></span></li></ol>
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<span style="font-size: 12pt;" class="">My question is if we think we have the bandwidth among CATO, ETAG, and SBCTC to begin using this resource to get started in reviewing apps?</span><span style="font-size: 12pt; color: windowtext;" class=""><span class="Apple-converted-space"> </span><b class="">I
do think that if we pool all of our available resources we could develop a strategy, using the “Easy Checks” for accessibility information, to test the initial grouping of applications for the EdTech Commons. Maybe we could have levels of testing (“Easy Checks”,
DHS Trusted Tester certified, 3<sup class="">rd</sup><span class="Apple-converted-space"> </span>party vendor certified, etc.) that are visible, but greyed out until it has been run through and passed each test?</b></span><b class=""><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></b></li></ol>
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<span style="font-size: 12pt;" class="">Has the group defined a list of initial apps, say 10 or 15, that you wish to go live with? If so, perhaps we can explore the option of using Deque or Level Access to help us complete initial testing on a smaller number
of products. SBCTC has worked with both companies before.<o:p class=""></o:p></span></li></ol>
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<span style="font-size: 12pt;" class="">Carli and I will need to have a conversation together budget feasibility, and if this is an option on the table. <o:p class=""></o:p></span></li></ol>
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<span style="font-size: 12pt;" class="">A final idea we can pursue is organizing a third-party evaluation/evaluation of a product's company's VPAT as a place to start. At the very least, this will help us determine if a VPAT is making honest sense or not.<span class="Apple-converted-space"> </span></span><span style="font-size: 12pt; font-family: "Segoe UI Emoji", sans-serif;" class="">😉</span><span style="font-size: 12pt;" class=""> Would
need to discuss how we define "third party."<o:p class=""></o:p></span></li></ol>
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<span style="font-size: 12pt;" class="">Do people in this group think we would benefit from training on best practices for reviewing a VPAT?</span><span style="font-size: 12pt; color: windowtext;" class=""><span class="Apple-converted-space"> </span><b class="">Yes,
I think this training would be of value and sign me up! Could we develop a train the trainer model for this? If SBCTC foots the bill for someone to go through this training they need to host one local training event? This could help spread awareness and expertise.</b></span><span style="font-size: 12pt;" class=""><o:p class=""></o:p></span></li></ol>
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<p style="background-color: white;" class=""><span style="color: rgb(32, 31, 30);" class=""> <o:p class=""></o:p></span></p>
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<p style="background-color: white;" class=""><span id="cid:image003.png@01D7638F.19D34BB0"><image003.png></span><b class=""><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(0, 32, 96);" class="">Monica M. Olsson (she/her/hers)</span></b><span style="color: rgb(32, 31, 30);" class=""><o:p class=""></o:p></span></p>
<p style="background-color: white;" class=""><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(0, 32, 96);" class="">Policy Associate – Accessible IT Coordinator</span><span style="color: rgb(32, 31, 30);" class=""><o:p class=""></o:p></span></p>
<p style="background-color: white;" class=""><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(0, 32, 96);" class="">Washington State Board for Community and Technical Colleges</span><span style="color: rgb(32, 31, 30);" class=""><o:p class=""></o:p></span></p>
<p style="background-color: white;" class=""><u class=""><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(5, 99, 193);" class=""><a href="mailto:molsson@sbctc.edu" target="_blank" style="color: blue; text-decoration: underline;" class="">molsson@sbctc.edu</a></span></u><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(0, 32, 96);" class=""> •
o: 360-704-3922 • c: 206-914-7187</span><span style="color: rgb(32, 31, 30);" class=""><o:p class=""></o:p></span></p>
<p style="background-color: white;" class=""><span style="font-size: 12pt; font-family: "Franklin Gothic Book", sans-serif; color: rgb(0, 32, 96);" class=""><a href="https://www.sbctc.edu/" target="_blank" style="color: blue; text-decoration: underline;" class="">sbctc.edu</a> •
Twitter: <a href="https://twitter.com/SBCTCWashington" target="_blank" style="color: blue; text-decoration: underline;" class="">@SBCTCWashington</a> • Facebook: <a href="https://www.facebook.com/wasbctc/" target="_blank" style="color: blue; text-decoration: underline;" class="">@WASBCTC</a></span></p>
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