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<p class="MsoNormal">Sharing the update from the conversation with Zoom yesterday as promised on our call.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Tim<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;color:black">From: </span></b><span style="font-size:12.0pt;color:black">ITC-C <itc-c-bounces@lists.ctc.edu> on behalf of "itc-c@lists.ctc.edu" <itc-c@lists.ctc.edu><br>
<b>Reply-To: </b>"Wasem, Heidi" <hwasem@columbiabasin.edu><br>
<b>Date: </b>Friday, August 28, 2020 at 12:44 PM<br>
<b>To: </b>"itc-c@lists.ctc.edu" <itc-c@lists.ctc.edu><br>
<b>Subject: </b>[Itc-c] ITC - Zoom Contract Update<o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="line-height:12.0pt;background:#FFEB9C"><b><span style="font-size:10.0pt;color:#9C6500">CAUTION:</span></b><span style="font-size:10.0pt;color:black"> This email originated from outside Highline College. Do not click links or open
attachments unless you validate the sender and know the content is safe. If you are unsure, contact the Help Desk at x4357 (206-592-4357) or email helpdesk@highline.edu.<o:p></o:p></span></p>
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<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Good afternoon, ITC,</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> </span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">I’m following up on what we learned about the Zoom licensing agreements yesterday. For
full contract reference, I attached Grant’s email with attached Zoom Authorized Purchasers contract, your colleges’ license counts (both k20 and free covid numbers) and a comparison of non-zoom pricing options. As a reminder, all licenses in the “temp licenses
assigned” column in the attached spreadsheet go away on September 30.</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Tenants</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Most of us are currently sub-tenants of the master k20 account. When you purchase additional licenses, they must go into their own tenant – not a sub-tenant of
k20. This means you can either:</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">1. Buy all needed licenses and
</span><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">MOVE</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> our existing k20 sub-tenant to our own master tenant no longer associated with k20. This brings with it
all users, scheduled meeting, configurations and vanity URLS. Your k20 licenses go back to the SBCTC pool for other colleges to use.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">OR</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">2. Maintain 2 tenants – one is your existing k20 licensed tenant (see Pro Licenses Assigned column in attached spreadsheet) and one is an entirely new tenant with no users/meetings/configs/vanity
url with your newly purchased licenses.</span><o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">OR </span>
<o:p></o:p></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:.5in">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">3. Do nothing and just maintain your existing k20 licenses (see Pro Licenses Assigned column in attached spreadsheet).</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Minimum Purchase Required</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">As Grant outlined and highlighted in the attached email, there are minimum purchase requirements. These are a total annual value of $1200 (or about 200 pro licenses).
For HIPAA accounts, there is a minimum $2400 threshold to receive the BAA and HIPAA-compliant accounts (this totals roughly 450 licenses or a combo of products).</span><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> </span><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">Terms</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">There is a minimum (2) year subscription term. Colleges can choose to pay it annually or all up front (think CARES) – your choice. You may not reduce your license
numbers during this term; however, you can add licenses in bundles of 50 users at any time.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Free temp “COVID” licenses</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">These end on September 30. If you are in the purchase process, you may be able to request a 1-month extension while processing is completed.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Webinars</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Our existing temp webinar licenses are “Webinar 1,000” and go for $2,890. They all expire on 9/30/20. If you use these, you may want to consider if you can use
a smaller meeting number to save money (i.e. 500 vs 1000 webinar attendees). Also, there is a
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://support.zoom.us/hc/en-us/articles/115001777826-Live-Streaming-Meetings-or-Webinars-Using-a-Custom-Service"><span style="color:#1155CC">live stream option</span></a><span style="color:black">
available via YouTube or FB for free to live stream one-directional meetings like graduation. This may be a better option if you don’t need the two-way interaction or would like to reduce the number of webinars you need to purchase.</span></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">HIPAA</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">HIPAA licenses provide you with a BAA,
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://zoom.us/docs/doc/Zoom-hipaa.pdf"><span style="color:#1155CC">encrypted communication</span></a><span style="color:black">, no cloud recording and must live in a sub-tenant
of your master account (see also minimum purchase requirements above). For this reason, it is recommended that HIPAA users are only HIPAA users and do not move between regular and HIPAA Zoom accounts. Remember an email address must only existing in one tenant
at a time.</span></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Accessibility</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">For those who review accessibility as part of their purchase process, VPATs for all Zoom applications can be found at
</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="https://zoom.us/accessibility"><span style="color:#1155CC">https://zoom.us/accessibility</span></a><span style="color:black">. </span></span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">What happens to the “left behind” licenses in the k20 tenant?</span></b><o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">As mentioned above, when schools decide to purchase all of their licenses and move to their own master tenant (option 1), their licenses return to the SBCTC pool.
Because there are large and medium schools who will be freeing up k20 licenses, this leaves a potential for smaller schools (mostly schools who do not meet the 200 minimum purchase threshold) to receive additional k20 licenses to fully meet their needs. It
is not a given that there will be enough to go around, but it may help some.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">What’s Now?</span></b><o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Still have questions -
</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">If you still have questions about how this works or you’d like to participate in an ITC conversation with Zoom, you can join us for an
</span><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">ITC Q&A session with Anne Kaiser, our Zoom rep, on Tuesday, September 1 from 3-4pm</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">. I will also send a meeting
invite following this email. If you cannot make this meeting and would like to schedule a zoom conversion with Anne, please send me a message individually.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Ready to buy -</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black"> Please send email to Anne Kaiser (</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><a href="mailto:anne.kaiser@zoom.us"><span style="color:#1155CC">anne.kaiser@zoom.us</span></a><span style="color:black">)
and Bruce Steele (</span><a href="mailto:bruce.steele@zoom.us"><span style="color:#1155CC">bruce.steele@zoom.us</span></a><span style="color:black">) for a quote request including the following information:</span></span><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Your name/college/email/phone number</span><o:p></o:p></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Your Zoom Account number (found on your admin’s profile page)</span><o:p></o:p></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Your tenant owner’s email address</span><o:p></o:p></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Your billing contact information</span><o:p></o:p></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Reference OFM contract # K2897</span><o:p></o:p></li><li style="margin-top:0in;margin-bottom:0in;mso-list:l0 level1 lfo2;vertical-align:baseline">
<span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">The number of each type of license you wish to purchase</span><o:p></o:p></li></ul>
<p style="margin:0in;vertical-align:baseline"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">They will ask you to confirm that you understand you are moving your k20 sub-tenant to your own master tenant.</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p style="margin:0in"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:black">Enjoy your weekend!</span><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><br>
Heidi</span><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://www.columbiabasin.edu/" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="164" height="144" style="width:1.7083in;height:1.5in" id="Picture_x0020_1" src="cid:image001.png@01D67D3E.521E7360" alt="Visit the CBC Website"></span></span></a><o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
</span><b><span style="font-size:12.0pt;font-family:Helvetica;color:#00457C">Heidi Wasem (she/her/hers)</span></b><span style="font-size:12.0pt;font-family:"Times New Roman",serif"><br>
</span><b><span style="font-size:12.0pt;font-family:Helvetica;color:#6AB2E2">Information Services Director<br>
</span></b><span style="font-size:12.0pt;font-family:Helvetica;color:#58595B">509-544-2020, or ext. 2020<br>
2600 N. 20th Ave. Pasco, WA 99301</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif">
</span><o:p></o:p></p>
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<p class="MsoNormal"><a href="https://www.facebook.com/columbiabasincollege" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="29" height="29" style="width:.302in;height:.302in" id="Picture_x0020_2" src="cid:image002.png@01D67D3E.521E7360" alt="Follow CBC on Facebook"></span></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.instagram.com/cbcollege" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="29" height="29" style="width:.302in;height:.302in" id="Picture_x0020_3" src="cid:image003.png@01D67D3E.521E7360" alt="Follow CBC on Instagram"></span></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.twitter.com/cbcollege" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="29" height="29" style="width:.302in;height:.302in" id="Picture_x0020_4" src="cid:image004.png@01D67D3E.521E7360" alt="Follow CBC on Twitter"></span></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.youtube.com/columbiabasincollege" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="29" height="29" style="width:.302in;height:.302in" id="Picture_x0020_5" src="cid:image005.png@01D67D3E.521E7360" alt="Follow CBC on YouTube"></span></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif"> </span><a href="https://www.snapchat.com/add/cbchawkssnaps" target="_blank"><span style="color:windowtext;text-decoration:none"><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:blue"><img border="0" width="29" height="29" style="width:.302in;height:.302in" id="Picture_x0020_6" src="cid:image006.png@01D67D3E.521E7360" alt="Follow CBC on Snapchat"></span></span></a><span style="font-size:12.0pt;font-family:"Times New Roman",serif">
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