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<p class="MsoNormal" align="center" style="text-align:center;background:white"><b><span style="color:#C00000">[Sent from outside SBCTC]
</span></b><span style="color:#C00000"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div>
<p class="MsoTitle" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;color:#215F9A;letter-spacing:-.5pt;background:yellow;mso-highlight:yellow">ctcLink Production Environment – Server Maintenance</span><span style="color:#215F9A"><o:p></o:p></span></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This reminder is for all users of the ctcLink production environment.<o:p></o:p></p>
<h1>Date<o:p></o:p></h1>
<p class="MsoNormal">Saturday, May 31, 2025, 7:00 am – 9:00 am<o:p></o:p></p>
<h1>Issue<o:p></o:p></h1>
<p class="MsoNormal">SBCTC will be installing important Oracle patches during this maintenance window.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The entire ctcLink production environment (all pillars) will remain offline during the maintenance window.
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The HighPoint Campus Experience (HCX) mobile site and app will be unavailable.
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The Online Admissions Application Portal (OAAP) will be unavailable.
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">The integration between CampusCE and ctcLink will be unavailable. Following completion of the maintenance activities, colleges will need to resubmit any unprocessed orders received
during the downtime. <o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Users logging into ctcLink will be directed to an offline notice with links to college Canvas sites.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3">Canvas will not be impacted.<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="font-family:Aptos"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:Aptos"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:Aptos"><o:p> </o:p></span></p>
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