<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=utf-8">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:Wingdings;
panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;}
@font-face
{font-family:"Segoe UI Emoji";
panose-1:2 11 5 2 4 2 4 2 2 3;}
@font-face
{font-family:Georgia;
panose-1:2 4 5 2 5 4 5 2 3 3;}
@font-face
{font-family:"Fraunces SemiBold NonWonky";}
@font-face
{font-family:"Times New Roman \(Body CS\)";}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
{mso-style-priority:34;
margin-top:0in;
margin-right:0in;
margin-bottom:0in;
margin-left:.5in;
font-size:11.0pt;
font-family:"Calibri",sans-serif;}
span.EmailStyle20
{mso-style-type:personal-reply;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;
font-size:10.0pt;
mso-ligatures:none;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
/* List Definitions */
@list l0
{mso-list-id:1887790137;
mso-list-type:hybrid;
mso-list-template-ids:1543645132 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level5
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l0:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Symbol;}
@list l0:level8
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:"Courier New";}
@list l0:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:none;
mso-level-number-position:left;
text-indent:-.25in;
font-family:Wingdings;}
@list l1
{mso-list-id:2098212495;
mso-list-template-ids:-1548202128;}
@list l1:level1
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level2
{mso-level-number-format:bullet;
mso-level-text:o;
mso-level-tab-stop:1.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:"Courier New";
mso-bidi-font-family:"Times New Roman";}
@list l1:level3
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:1.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level4
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level5
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:2.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level6
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level7
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:3.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level8
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.0in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
@list l1:level9
{mso-level-number-format:bullet;
mso-level-text:;
mso-level-tab-stop:4.5in;
mso-level-number-position:left;
text-indent:-.25in;
mso-ansi-font-size:10.0pt;
font-family:Symbol;}
ol
{margin-bottom:0in;}
ul
{margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1027" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">Hello Ana,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif">SFCC would like a service account as well. Thank you!<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<div>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="448" style="width:336.0pt;border-collapse:collapse">
<thead>
<tr style="height:1.3in">
<td width="140" style="width:104.9pt;border:none;border-right:solid #04518D 1.0pt;padding:0in 0in 0in 0in;height:1.3in">
<p class="MsoNormal" align="center" style="mso-margin-top-alt:2.0pt;margin-right:.2in;margin-bottom:0in;margin-left:0in;margin-bottom:.0001pt;text-align:center">
<span style="font-size:12.0pt;font-family:"Aptos",sans-serif"><img width="119" height="108" style="width:1.2395in;height:1.125in" id="Picture_x0020_1" src="cid:image001.png@01DB97DE.01547E10" alt="Spokane Falls Community College logo."><span style="mso-ligatures:standardcontextual"><o:p></o:p></span></span></p>
</td>
<td width="308" style="width:231.1pt;border:none;padding:0in 0in 0in 0in;height:1.3in">
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<b><span style="font-size:12.0pt;font-family:"Georgia",serif;color:#02508C;mso-ligatures:standardcontextual">Ashley Clark,</span></b><b><span style="font-size:12.0pt;font-family:"Fraunces SemiBold NonWonky";color:#02508C;mso-ligatures:standardcontextual">
</span></b><span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#02508C;mso-ligatures:standardcontextual">M.S.<b>
</b></span><i><span style="font-size:9.0pt;font-family:"Aptos",sans-serif;color:#02508C;mso-ligatures:standardcontextual">(She/Her)</span></i><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual">Spokane Falls Community College</span><span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<b><i><span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual">Associate Director of Financial Aid</span></i></b><span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual">Financial Aid Office<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual">509.533.3533
<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:1.0pt;margin-left:.2in">
<span style="font-size:10.0pt;font-family:"Aptos",sans-serif;color:#04518D;mso-ligatures:standardcontextual">3410 W Whistalks Way • MS 3172</span><span style="font-size:8.0pt;font-family:"Aptos",sans-serif;color:black;mso-ligatures:standardcontextual"><o:p></o:p></span></p>
</td>
</tr>
</thead>
</table>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Aptos",sans-serif;mso-ligatures:standardcontextual"><o:p> </o:p></span></p>
</div>
<p class="MsoNormal"><span style="font-family:"Aptos",sans-serif"><o:p> </o:p></span></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> ctcLinkfinaidsupport <ctclinkfinaidsupport-bounces@lists.ctc.edu>
<b>On Behalf Of </b>Ana Ybarra via ctcLinkfinaidsupport<br>
<b>Sent:</b> Monday, March 17, 2025 1:50 PM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu; dirfinaid@lists.ctc.edu<br>
<b>Subject:</b> [ctcLinkfinaidsupport] Please read - Service Account setup<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Good afternoon FA community -<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">As you’ve heard, we have had some colleges successfully running their Service Accounts (SAs) in production. (YAY!)
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We are ready to work with the remaining colleges who would like to have SAs created and running in PROD by summer term.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">It is our understanding that there may be a few of you who might not want to have an SA; if that is the case, we’d like a response to this email thread informing us of that decision so we can
plan accordingly.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">We will send out Save the Date webex invites for two different setup sessions with all who would like an SA after we get confirmation from the FA community on who would like an SA.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><u><span style="font-family:"Arial",sans-serif">Keeping Winter term end/Spring start and Spring FAC in mind, we have scheduled time on:<o:p></o:p></span></u></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Tuesday April 15<sup>th</sup> and Thursday the 17<sup>th</sup> from 10:00 to 12:00 and 1:00 to 3:00
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">And as an ‘overflow’ option -<o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt"><span style="font-family:"Arial",sans-serif">Tuesday April 29<sup>th</sup> and Thursday May 1<sup>st</sup> from 10:00 to 12:00 and 1:00 to 3:00<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Here are some FAQ that have come up about this work:<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">How long does it take to setup my SA?<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="font-family:"Arial",sans-serif">We’ve tracked approximately two months, which is still giving quite a bit of leeway. Most of this time is dependent on staff being able
to complete their Jobset setup.<o:p></o:p></span></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Will I need to setup TWO SAs jobsets, one for even year and one for odd? Twice the work?
</span><span style="font-family:"Segoe UI Emoji",sans-serif">☹</span><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="font-family:"Arial",sans-serif">No, not exactly but we’ll explain during the webex.<o:p></o:p></span></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Will FA Support be available to walk me through the shell setup?<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="font-family:"Arial",sans-serif">Absolutely, see webex ‘Save the Date’ mentioned above. We’ll be working with you all on the steps to getting these setup during these sessions
</span><span style="font-family:"Segoe UI Emoji",sans-serif">😉</span><span style="font-family:"Arial",sans-serif">
<o:p></o:p></span></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo3"><span style="font-family:"Arial",sans-serif">Should I file a ticket now if I want an SA?<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level2 lfo3"><span style="font-family:"Arial",sans-serif">Nope, FA Support will file a ticket for each college after we confirm which colleges will be requesting SA’s.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Again, if you are a college who would like to have an SA, OR would
<u>NOT</u> like to start an SA at this time, <u>please respond to this email thread by Friday, March 21<sup>st</sup> , so we can plan accordingly</u>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif">Happy St. Patrick Day everyone!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Arial",sans-serif">Regards,<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#003764"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Arial",sans-serif;color:#003764"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass " style='position:absolute;margin-left:0;margin-top:0;width:45.1pt;height:84.5pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image005.png@01DB97DD.F565AED0" o:title=" Compass " />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.177in" src="cid:image003.png@01DB97DE.01547E10" align="left" hspace="12" alt="Title: SBCTC logo - Description: Compass " v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#003764">Ana
Ybarra, MA<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-family:"Arial",sans-serif;color:#003764">Associate Director Campus Solutions - Financial Aid
</span></b><b><span style="font-family:"Arial",sans-serif"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#003764">• o: 360-704-1024
</span><span style="font-size:12.0pt;font-family:"Arial",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#003764">(</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:#003764">She/Her<b>)</b></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>