<div dir="ltr">Hello Ana, <div><br></div><div>Everett Community College would like to setup a Service Account. </div><div><br></div><div>Best, </div><div><br></div><div><span class="gmail_signature_prefix">--</span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div style="font-family:Arial;font-size:1.2em"><span style="font-size:1.2em">Justin Sandoval</span><br></div><span style="font-family:Arial;font-size:0.9em;font-weight:bold">Executive Director of Financial Aid & Veteran Services<br></span><span style="font-family:Arial;font-size:0.9em">Everett Community College</span></div></div></div></div><br><div class="gmail_quote gmail_quote_container"><div dir="ltr" class="gmail_attr">On Mon, Mar 17, 2025 at 1:50 PM Ana Ybarra via ctcLinkfinaidsupport <<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu">ctclinkfinaidsupport@lists.ctc.edu</a>> wrote:<br></div><blockquote class="gmail_quote" style="margin:0px 0px 0px 0.8ex;border-left:1px solid rgb(204,204,204);padding-left:1ex"><div class="msg-2950401885345044933">





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<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Good afternoon FA community -<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">As you’ve heard, we have had some colleges successfully running their Service Accounts (SAs) in production. (YAY!)
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">We are ready to work with the remaining colleges who would like to have SAs created and running in PROD by summer term.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">It is our understanding that there may be a few of you who might not want to have an SA; if that is the case, we’d like a response to this email thread informing us of that decision so we can
 plan accordingly.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">We will send out Save the Date webex invites for two different setup sessions with all who would like an SA after we get confirmation from the FA community on who would like an SA.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><u><span style="font-family:Arial,sans-serif">Keeping Winter term end/Spring start and Spring FAC in mind, we have scheduled time on:<u></u><u></u></span></u></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Tuesday April 15^th and Thursday the 17^th from 10:00 to 12:00 and 1:00 to 3:00
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">And as an ‘overflow’ option -<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Tuesday April 29^th and Thursday May 1^st from 10:00 to 12:00  and 1:00 to 3:00<br>
<br>
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Here are some FAQ that have come up about this work:<u></u><u></u></span></p>
<ul style="margin-top:0in" type="disc">
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">How long does it take to setup my SA?<u></u><u></u></span></li><ul style="margin-top:0in" type="circle">
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">We’ve tracked approximately two months, which is still giving quite a bit of leeway. Most of this time is dependent on staff being able
 to complete their Jobset setup.<u></u><u></u></span></li></ul>
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">Will I need to setup TWO SAs jobsets, one for even year and one for odd? Twice the work?
</span><span style="font-family:"Segoe UI Emoji",sans-serif">☹</span><span style="font-family:Arial,sans-serif"><u></u><u></u></span></li><ul style="margin-top:0in" type="circle">
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">No, not exactly but we’ll explain during the webex.<u></u><u></u></span></li></ul>
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">Will FA Support be available to walk me through the shell setup?<u></u><u></u></span></li><ul style="margin-top:0in" type="circle">
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">Absolutely, see webex ‘Save the Date’ mentioned above. We’ll be working with you all on the steps to getting these setup during these sessions
</span><span style="font-family:"Segoe UI Emoji",sans-serif">😉</span><span style="font-family:Arial,sans-serif">
<u></u><u></u></span></li></ul>
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">Should I file a ticket now if I want an SA?<u></u><u></u></span></li><ul style="margin-top:0in" type="circle">
<li class="m_-2950401885345044933MsoListParagraph" style="margin-left:0in"><span style="font-family:Arial,sans-serif">Nope, FA Support will file a ticket for each college after we confirm which colleges will be requesting SA’s.<u></u><u></u></span></li></ul>
</ul>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Again, if you are a college who would like to have an SA, OR would
<u>NOT</u> like to start an SA at this time, <u>please respond to this email thread by Friday, March 21^st , so we can plan accordingly</u>.<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Happy St. Patrick Day everyone!
<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif">Regards,<u></u><u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(0,55,100)"><u></u> <u></u></span></p>
<p class="MsoNormal"><span style="font-family:Arial,sans-serif;color:rgb(0,55,100)"><u></u> <u></u></span></p>
<p class="MsoNormal"><u></u><img width="60" height="113" style="width: 0.625in; height: 1.1736in;" src="cid:ii_195aa236353692e331" align="left" hspace="12" alt="Title: SBCTC logo - Description: Compass"><u></u><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(0,55,100)">Ana
 Ybarra, MA<u></u><u></u></span></b></p>
<p class="MsoNormal"><b><span style="font-family:Arial,sans-serif;color:rgb(0,55,100)">Associate Director Campus Solutions - Financial Aid
</span></b><b><span style="font-family:Arial,sans-serif"><u></u><u></u></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,55,100)">Washington State Board for Community and Technical Colleges<u></u><u></u></span></p>
<p class="MsoNormal" style="line-height:10.55pt"><span style="font-size:10pt;font-family:Arial,sans-serif;color:rgb(0,55,100)">• o: 360-704-1024
</span><span style="font-size:12pt;font-family:Arial,sans-serif"><u></u><u></u></span></p>
<p class="MsoNormal"><b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(0,55,100)">(</span></b><span style="font-size:12pt;font-family:Arial,sans-serif;color:rgb(0,55,100)">She/Her<b>)</b></span><u></u><u></u></p>
<p class="MsoNormal"><u></u> <u></u></p>
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</div></blockquote></div><div><br clear="all"></div><div><br></div><span class="gmail_signature_prefix">-- </span><br><div dir="ltr" class="gmail_signature"><div dir="ltr"><div style="color:rgb(34,34,34);font-family:Arial;font-size:1.2em"><span style="font-size:1.2em">Justin Sandoval</span><br></div><span style="color:rgb(34,34,34);font-family:Arial;font-size:0.9em;font-weight:bold">Executive Director of Financial Aid & Veteran Services<br></span><span style="color:rgb(34,34,34);font-family:Arial;font-size:0.9em">Everett Community College</span></div></div>