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<p class="MsoNormal"><span style="color:black">Good afternoon, FA, <o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you to all who participated in the <b><span style="color:#00B0F0">Pell MRR Refresher Training Session</span></b><span style="color:#00B0F0">
</span>held on Tuesday 11/19/2024.<span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The <b>session recording</b> and <b>slide deck</b> (attached) has been posted to the
<i>FA104 Processing Pell Payment & Direct Loans</i> Canvas Course. <o:p></o:p></p>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#0563C1;mso-list:l0 level1 lfo1"><u><span style="font-size:14.0pt"><a href="https://sbctc.instructure.com/courses/1664990/pages/current-training-videos-slash-recordings?module_item_id=74025309">Pell MRR Refresher Training
Session Recording</a><o:p></o:p></span></u></li></ul>
<p class="MsoNormal"><span style="color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none">If you have not registered for the Canvas Training course, you will receive an ‘access denied’ message when selecting the above link. You may register for the course(s) at the
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-training-registration.aspx">
ctcLink Training Registration</a> page. To access the module, if you have not completed the training course before, you must progress through all modules and their quizzes to view the recording. <o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="mso-ligatures:none">As a reminder, this above training and previous training recordings can also be found on the ctcLink Reference Center at the</span></b><span style="mso-ligatures:none">
<a href="https://ctclinkreferencecenter.ctclink.us/m/intro_to_ctclink/l/1710531-financial-aid-learning-opportunities-recordings">
Financial Aid Learning Opportunities Recordings QRG</a>.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="color:black;background:white">The captions provided with these recordings were auto generated. If additional assistance is needed to receive an increased level of access, please contact</span><span style="font-family:"Aptos Light",sans-serif;color:black;background:white"> </span><a href="mailto:kforsberg@sbctc.edu" target="_blank"><span style="background:white">kforsberg@sbctc.edu</span></a><span style="color:#2D3B45;background:white">.</span><span style="font-family:"Aptos Light",sans-serif;color:#2D3B45;background:white"> <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Aptos Light",sans-serif;color:#2D3B45;background:white"><o:p> </o:p></span></p>
<h1><span style="background:white">Additional Follow-up Questions from the Session:
</span><span style="color:windowtext;background:white"><o:p></o:p></span></h1>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Q. Why is that once I resolve the POP or MRR, the record is still appearing on subsequent reports? Once I resolve it, isn’t it supposed to fall off the report?<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>A.</b> Yes, once you resolve it to confirm the award is correct, cancel it or adjust it down, etc., the record should fall off the MRR report. However, when requesting the PGMR report from COD, if you request the report using a certain
request code, you may continue to receive a comprehensive report of past and current POPs/MRRs that may have already been worked.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">From the EDExpress for Windows 2024-2025 Release 2.0 Desk Reference, here is how request types may come through in the PGMR file:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="727" height="529" style="width:7.5763in;height:5.5138in" id="Picture_x0020_1" src="cid:image008.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal"><img border="0" width="617" height="269" style="width:6.4305in;height:2.8055in" id="Picture_x0020_3" src="cid:image010.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal">When the Pell DPA requests the PGMR in COD, the file may have been requested in a way that requests the same data already resolved, showing who COD disbursed to and who has disbursements from other schools.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Essentially, if there is a MRR or POP, COD automatically sends the file to the Pell DPAs SAIG Mailbox/EdConnect. If there are none, and the file is requested by hand each month, this is why more data than is needed appears on the report.
<o:p></o:p></p>
<p class="MsoNormal"><u><o:p><span style="text-decoration:none"> </span></o:p></u></p>
<p class="MsoNormal">Please contact COD Customer Service if you need assistance adjusting how your PGMR Request Type PGMR is delivered to your Pell DPA’s SAIG Mailbox so you are not working additional records you have already worked.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><u>The main takeaway is to ensure that any staff person responsible for the Pell Grant program
<i>IS RECEIVING</i> these PGMR files to work as part of reconciliation. <o:p></o:p></u></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<h2><span style="background:white">Deciphering Raw PGMR Files and the Codes Therein:
</span><span style="color:windowtext;background:white"><o:p></o:p></span></h2>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Additionally, here is an example of a raw PGMR file with codes that need to be worked. Note they begin with
<b>PR</b>, <b>PB</b>, or <b>CE</b> (<i>Concurrent Enrollment</i>):<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="787" height="179" style="width:8.2013in;height:1.868in" id="Picture_x0020_8" src="cid:image011.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal">…Versus a raw data file that was requested containing comprehensive data of items that may have already been worked. Note they all begin with
<b>RD</b> (<i>Disbursed Institution</i>) and the <b>School Code</b> (<i>Requesting school</i>) follows the
<b>RD</b>:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="787" height="487" style="width:8.2013in;height:5.0763in" id="Picture_x0020_9" src="cid:image012.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Q. Why is the Pell MRR Status flag blank on the Manage Pell Payment page?<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>A.</b> This status is typically updated when the PGMR file is loaded. Due to the Oracle Bug where the COD Tech Ref removed the SSN and bio/demo identifiers from the Batch Report for the 24/25 AY, this flag will remain blank for 24/25
AY until Oracle resolves the bug.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here’s a screen shot from the 23/24 AY of what it would <i>normally
</i>look like when functioning optimally before the SSN and Bio/Demo fields were removed from the Batch Report.
<o:p></o:p></p>
<p class="MsoNormal">The <b>CE</b> code = <i>Concurrent Enrollment</i>, meaning the student shows enrollment and Pell records at both institutions.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="833" height="399" style="width:8.6805in;height:4.1597in" id="Picture_x0020_4" src="cid:image013.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal">From PeopleBooks, here is a comprehensive description of the options displayed in the
<b>Pell MRR Status </b>drop down field on the <b>Manage Pell Payment</b> page:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="687" height="575" style="width:7.1597in;height:5.993in" id="Picture_x0020_5" src="cid:image014.jpg@01DB3B65.62AC5B40"><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">Please let us know if there any additional questions we can answer or help in any way as you work these processes.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you so much, <o:p></o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Kelly Forsberg<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764">ctcLink Functional Trainer | Financial Aid</span><span style="font-family:"Franklin Gothic Medium",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges</span><span style="font-size:11.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:black"><a href="mailto:kforsberg@sbctc.edu"><span style="color:blue">kforsberg@sbctc.edu</span></a></span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-1066</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:black"><o:p></o:p></span></p>
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