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<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">A Financial Aid Focus</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> <o:p></o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:14.0pt;color:#00B050;mso-ligatures:none">Did You Know . . . ?
</span></i></b><b><i><span style="font-size:14.0pt;color:#00B050;mso-ligatures:none"><o:p></o:p></span></i></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></b></p>
<ul type="disc">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l7 level1 lfo1">
<b><span style="font-size:14.0pt;color:#00B0F0;mso-ligatures:none">Pell COD Files / Message Class</span></b><span style="font-size:12.0pt;color:#00B0F0;mso-ligatures:none">
</span><span style="font-size:12.0pt;color:black;mso-ligatures:none">–</span><span style="font-size:12.0pt"> The Pell files craa and crpg are two different message classes used in ctcLink/COD.  Though both message classes work for the Pell program, there are
 differences in the files:</span><o:p></o:p></li><ul type="circle">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l7 level2 lfo1">
<span style="font-size:12.0pt">The <b>crpg file</b> is a <i>Program Specific, Non-Award Year Specific</i> file.  This means only Pell records will be in this file, and they could contain data from more than one aid year.</span><o:p></o:p></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l7 level2 lfo1">
<span style="font-size:12.0pt">The <b>craa file</b> is a <i>Non-Program Specific, Award Year Specific</i> file. This means that programs other than Pell can be in the file, i.e. Direct Loans, but the data is aid year specific.
</span><o:p></o:p></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l7 level2 lfo1">
<b><span style="font-size:12.0pt">Is there a preferred file to use for the Pell program?</span></b><span style="font-size:12.0pt">  If you can, please use crpg files for Pell outbound/inbound information.  Switching to the usage of crpg files instead of craa
 files helps FA Support when troubleshooting file errors in the file servers.  If you have been using craa files, you can just make the switch to crpg next time you outbound.<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal"><b><i><span style="font-size:14.0pt;color:#00B050;mso-ligatures:none"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><b><i><span style="font-size:14.0pt;color:#00B050;mso-ligatures:none">Reminder . . .  </span></i></b><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></b></p>
<ul type="disc">
<li class="MsoListParagraph" style="color:#00B050;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;mso-list:l7 level1 lfo1">
<b><span style="font-size:14.0pt;color:#00B0F0;mso-ligatures:none">Known Issues QRG</span></b><span style="font-size:12.0pt;color:#00B0F0;mso-ligatures:none">
</span><span style="font-size:12.0pt;color:black;mso-ligatures:none">–</span><span style="font-size:12.0pt;color:windowtext"> A reminder that we are still updating the
<a href="https://ctclinkreferencecenter.ctclink.us/searches?text=known+issues&commit=Search">
FAFSA Simplification 2024-2025 Known Issues in ctcLink QRG</a>. Please check back with this document at least once a week.  New bug findings are being added to it as we find them.  This document contains the issue at hand, potential workarounds, and timelines
 expected to resolve the issues.  </span><b><i><span style="font-size:14.0pt;mso-ligatures:none"><o:p></o:p></span></i></b></li></ul>
<p class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto">
<b><i><span style="font-size:14.0pt;color:#00B050"><img border="0" width="434" height="305" style="width:4.5208in;height:3.1805in" id="Picture_x0020_1" src="cid:image001.jpg@01DB1BDC.B8D937C0"><span style="mso-ligatures:none"><o:p></o:p></span></span></i></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Upcoming Financial Aid Learning Opportunities
</span></i><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal" align="center" style="text-align:center"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">  </span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><b><i><span style="font-size:12.0pt;color:#00B050">Calendar invites with web ex log in information already sent out to the ctcLinkfinaidsupport list serv.
</span></i></b><b><span style="font-size:16.0pt;color:#2F5496"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:16.8pt"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496">Session:  Aid Year Rollover Prep       </span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">When:  </span>
</b><span style="font-size:12.0pt;mso-ligatures:none">Thursday, 10/24/2024, 1:00PM – 3:00PM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Financial Aid staff responsible for preparing for 2025/2026 Aid Year Rollover  <o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Connie Burrow, Senior Functional Analyst (Financial Aid)  </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none">Session Description:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l0 level1 lfo2">
<span style="font-size:12.0pt">Join us in a Fin Aid Work Session on how to prepare for AYRO. 
<u>Your attendance is important as potential decisions or later needed decisions may be required</u>. This work session will include the review docs and checklist processes.
<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496">Session:  Advanced Fin Aid Training:  Pell & Loan Message Log Review       </span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">When:  </span>
</b><span style="font-size:12.0pt;mso-ligatures:none">Tuesday, 11/05/2024, 9:00AM – 10:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Financial Aid staff responsible for Pell & Direct Loan processing and troubleshooting
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Kelly Forsberg, FA Functional Trainer  </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none">Objectives:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo3">
<span style="font-size:12.0pt;mso-ligatures:none">Understand how to download the Message Log detail<b><o:p></o:p></b></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo3">
<span style="font-size:12.0pt;mso-ligatures:none">Understand how to search in the Message Log detail<b><o:p></o:p></b></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo3">
<span style="font-size:12.0pt;mso-ligatures:none">Understand how to determine what needs further review in the MDLA and Manage Pell Payment pages<b><o:p></o:p></b></span></li></ul>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496">Session:  Intermediate Fin Aid Training:  Multiple Record Report (MRR) Process Refresher        </span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">When:  </span>
</b><span style="font-size:12.0pt;mso-ligatures:none">Tuesday, 11/19/2024, 9:00AM – 10:30AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  New Financial Aid Staff (and current staff needing a refresher) who are responsible for managing Pell payment<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Kelly Forsberg, FA Functional Trainer  <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none">Objectives:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l5 level1 lfo4;vertical-align:baseline"><span style="font-size:12.0pt">Understand and work the steps in the Pell MRR Process<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l5 level2 lfo4;vertical-align:baseline"><span style="font-size:12.0pt">Upload/Download Files<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level2 lfo4;vertical-align:baseline"><span style="font-size:12.0pt">Import Federal Data Files <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level2 lfo4;vertical-align:baseline"><span style="font-size:12.0pt">Import Pell Phase-In Data <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l5 level2 lfo4;vertical-align:baseline"><span style="font-size:12.0pt">Run Pell MRR Batch Report<o:p></o:p></span></li></ul>
</ul>
<p style="margin:0in;vertical-align:baseline"><b><span style="color:red">Action Required:</span></b><span style="color:red"> 
</span><span style="color:black">Prior to the session, please ensure you are receiving the PGMR message class file in your SAIG mailbox (EdConnect).  You may have to contact COD to request this file type if you do not already see this file in your inbox.  You
 should be getting these files in your SAIG mailbox as POP (Pell Over-Payment) students are identified in your Pell Processing.<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496">Session:  PLUS Loan Processing Refresher        </span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">When:  </span>
</b><span style="font-size:12.0pt;mso-ligatures:none">Tuesday, 12/3/2024, 9:00AM – 10:30AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  New Financial Aid Staff (and current staff needing a refresher) who are responsible for processing PLUS loans in
 ctcLink</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Kelly Forsberg, FA Functional Trainer  <o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none">Objectives:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level1 lfo5">
<span style="font-size:12.0pt;color:black">Understand awarding the PLUS Loan</span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li><ul style="margin-top:0in" type="circle">
<li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level2 lfo5">
<span style="font-size:12.0pt;color:black">performing a credit check</span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level2 lfo5">
<span style="font-size:12.0pt;color:black">brief discussion about using loan request form vs. PLUS Loan application on studentaid.gov </span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li></ul>
<li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level1 lfo5">
<span style="font-size:12.0pt;color:black">Understand how to establish the Parent Record in ctcLink</span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level1 lfo5">
<span style="font-size:12.0pt;color:black">Understand how to establish a student parent relationship</span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level1 lfo5">
<span style="font-size:12.0pt;color:black">Understand how to link the parent record to the PLUS Loan record </span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l1 level1 lfo5">
<span style="font-size:12.0pt;color:black">Understand how to work with PLUS-denied students by awarding addt'l unsub </span><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p></o:p></span></b></li></ul>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="margin-top:12.0pt;page-break-after:avoid"><span style="font-size:16.0pt;color:#2F5496">Session:  Advanced Fin Aid Training:  Processing Negative Disbursement Files       </span><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">When:  </span>
</b><span style="font-size:12.0pt;mso-ligatures:none">Tuesday, 12/10/2024, 9:00AM – 10:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;mso-ligatures:none">  Financial Aid staff responsible for Pell<span style="color:red">
</span>processing and troubleshooting <b>Presenters:</b>  Kelly Forsberg, FA Functional Trainer  </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none">Objectives:<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l3 level1 lfo6">
<span style="font-size:12.0pt;font-family:"Aptos Display",sans-serif;mso-ligatures:none">Understand what crnd Negative Disbursement files are<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l3 level1 lfo6">
<span style="font-size:12.0pt;font-family:"Aptos Display",sans-serif;mso-ligatures:none">Understand
<i>why</i> these files appear in your EdConnect queue<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l3 level1 lfo6">
<span style="font-size:12.0pt;font-family:"Aptos Display",sans-serif;mso-ligatures:none">Understand how to reduce the occurrence of these files from appearing in your EdConnect queue<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l3 level1 lfo6">
<span style="font-size:12.0pt;font-family:"Aptos Display",sans-serif;mso-ligatures:none">Understand how to review and read the Manage Pell Payment page when these files are loaded
<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;line-height:16.8pt;mso-list:l3 level1 lfo6">
<span style="font-size:12.0pt;font-family:"Aptos Display",sans-serif;mso-ligatures:none">Understand how to process Negative Disbursement (crnd) files in ctcLink<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="line-height:16.8pt"><b><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="line-height:16.8pt"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><i><span style="font-size:12.0pt;color:#00B050;mso-ligatures:none">Didn’t receive the calendar invite and you want to be included on these email updates/calendar invites?  Subscribe to</span></i></b><i><span style="font-size:12.0pt;color:#00B050;mso-ligatures:none">
<b>the</b></span></i><i><span style="font-size:12.0pt;mso-ligatures:none"> </span>
</i><i><span style="font-size:14.0pt;mso-ligatures:none"><a href="https://lists.ctc.edu/mailman/listinfo/ctclinkfinaidsupport_lists.ctc.edu">ctcLinkfinaidsupport list serv</a></span></i><i><span style="font-size:12.0pt;mso-ligatures:none">.
<o:p></o:p></span></i></p>
<p class="MsoNormal" style="line-height:16.8pt"><b><i><span style="font-size:12.0pt;color:#00B050;mso-ligatures:none">Also, as a reminder, you can go to the</span></i></b><span style="font-size:12.0pt;color:#00B050;mso-ligatures:none">
</span><span style="font-size:12.0pt;mso-ligatures:none"><a href="https://www.sbctc.edu/calendar">SBCTC Calendar</a>
<b><i><span style="color:#00B050">(filter by Calendar ctcLink Learning Opportunities > Financial Aid) to get the information and block out your own calendar for this time.</span></i></b><i><o:p></o:p></i></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Team Updates</span></i><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:2.0pt;page-break-after:avoid"><span style="font-size:13.0pt;color:#2F5496">FA Support Team</span><span style="font-size:13.0pt;color:#2F5496"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l6 level1 lfo7"><span style="font-size:12.0pt;mso-ligatures:none">The FA Support Team is currently preparing for the Aid Year Rollover Prep Work Session, working tickets and planning/testing for the next PUM image.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-top:2.0pt;page-break-after:avoid"><span style="font-size:13.0pt;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-top:2.0pt;page-break-after:avoid"><span style="font-size:13.0pt;color:#2F5496">Training Team<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo8"><span style="font-size:12.0pt;mso-ligatures:none">Updates to Canvas Training courses and QRGs are ongoing and will be worked up to include screen updates from the 24/25 FAFSA Simplification.  Announcements
 will be made in Canvas when as the courses are completed.  This work is expected through December.  Updates to Business Processing Guides will be made as time and resources allows. 
<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Guide Updates</span></i><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-top:2.0pt;page-break-after:avoid"><span style="font-size:13.0pt;color:#2F5496">Pell Processing Business Processing Guide</span><span style="font-size:13.0pt;color:#2F5496"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo8"><span style="font-size:12.0pt;mso-ligatures:none">Updates to the
<a href="https://ctclinkreferencecenter.ctclink.us/m/92436/l/798577-pell-processing-business-process-guide">
Pell Processing Business Processing Guide</a> have been made to include a process for Pell Negative Disbursements.  An overview and the steps are on or around pg. 40 – 45.  There is a training on this new process in December.  See the above Learning Opportunities
 section for more information. <o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
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<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Just ‘Cuz</span></i><span style="font-family:"Calibri",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:12.0pt;mso-ligatures:none"> <o:p></o:p></span></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none">Next week we celebrate
</span><b><span style="font-size:14.0pt;mso-ligatures:none">Financial Aid Day</span></b><span style="font-size:12.0pt;mso-ligatures:none">! 
<b><span style="color:#00B0F0">October 16, 2024</span></b><span style="color:#00B0F0">
</span>(Wednesday), we celebrate everyone’s contributions to the Financial Aid profession!  All the thanks to you, in our Financial Aid community, for all your hard work, dedication and just all-around AMAZINGNESS for helping Washington’s Community College
 students attain their college and career goals! <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><img border="0" width="362" height="362" style="width:3.7708in;height:3.7708in" id="Picture_x0020_2" src="cid:image002.jpg@01DB1BDC.B8D937C0"><span style="mso-ligatures:none"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">TGIF, <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black">FA Support & Training
<o:p></o:p></span></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Kelly Forsberg<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">ctcLink Functional Trainer | Financial Aid</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:black"><a href="mailto:kforsberg@sbctc.edu"><span style="color:blue">kforsberg@sbctc.edu</span></a></span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-1066</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><a href="https://www.sbctc.edu/"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">sbctc.edu</span></a></span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• Twitter:
</span><span style="font-size:12.0pt;color:black"><a href="https://twitter.com/SBCTCWashington"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">@SBCTCWashington</span></a></span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">
 • Facebook: </span><span style="font-size:12.0pt;color:black"><a href="https://www.facebook.com/wasbctc/"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">@WASBCTC</span></a></span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue;mso-ligatures:none"> </span><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none"><o:p></o:p></span></p>
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