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<div class="WordSection1">
<p class="MsoNormal"><span style="font-size:12.0pt">Hello,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The Campus Solutions Image 32 and HighPoint Mobile HCX 24.2.1 upgrade will be implemented in production on November 2<sup>nd</sup>. SBCTC has created supporting documents that include the changes the user
will experience once implemented. These documents below contain links to related QRGs, some of which are being updated with changes from this upgrade. We anticipate all QRGs to be updated prior to November 2<sup>nd</sup>. These overview documents are now
available on the SBCTC website and can be reached at the following links:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The <b><a href="https://www.sbctc.edu/resources/documents/colleges-staff/it-support/erp/ctclink-accessibility/ctclink-cs-image-32-overview-2024-11.pdf" target="_blank">Campus Solutions Image 32 Overview</a></b>
document includes functional changes for the following modules:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Core<span style="background:yellow;mso-highlight:yellow"><o:p></o:p></span></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo1"><span style="font-size:12.0pt">Campus Community – Manage Service Indicators Page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1"><span style="font-size:12.0pt">GRADE Service Impact Now Prevents Students from Viewing Grades through Student Homepage<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1"><span style="font-size:12.0pt">Records and Enrollment – Copy Milestone, Transcript Type Error Message, Grade Functions via Block Enroll<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1"><span style="font-size:12.0pt">Self Service Bug fix<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l2 level1 lfo1"><span style="font-size:12.0pt">Set up SACR – New Academic Program Option Checkbox<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Student Financials<span style="background:yellow;mso-highlight:yellow"><o:p></o:p></span></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:12.0pt">Unable to Close Fluid Payment History Modal Window (SSF_PMT_CHGPD_SCF)<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Financial Aid<span style="background:yellow;mso-highlight:yellow"><o:p></o:p></span></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:12.0pt">Bug Fix: Update Need Summary on Maintain Term Budgets<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo2"><span style="font-size:12.0pt">Bug Fix: When Importing the FWS Response File from COD, the Process Runs to Success but Does Not Load the Data to SFA_FWS_STG nor SFA_FWS_DOCUMENT<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:.5in"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The <b><a href="https://www.sbctc.edu/resources/documents/colleges-staff/it-support/erp/ctclink-accessibility/ctclink-cs-image-32-supplemental-accessibility-overview-staff-2024-11.pdf">Campus Solutions Image
32 Accessibility Overview - Staff/Admin</a> </b>document includes functional changes for the following modules:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"> Accessibility <o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Student Services Center<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Service Indicator<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Student Financial Account Charges Due<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Financial Aid Accept/Decline Award<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The <b><a href="https://www.sbctc.edu/resources/documents/colleges-staff/it-support/erp/ctclink-accessibility/ctclink-cs-image-32-accessibility-overview-student-2024-11.pdf">Campus Solutions Image 32 Accessibility
Overview - Student Self-Service</a> </b>document includes functional changes for the following modules:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"> Accessibility – Student Homepage
<o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Tasks and Admissions To-do list<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Student Financial Account<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">View Grades, View my Classes, Manage Classes, Class Enroll<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Payment Plan, Financial Account Tile<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">My Planner<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Application for Graduation<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The <b><a href="https://www.sbctc.edu/resources/documents/colleges-staff/it-support/erp/ctclink-accessibility/highpoint-mobile-hcx-24.2.1-upgrade-overview-2024-11.pdf">HighPoint Mobile HCX 24.2.1 Upgrade Overview</a>
</b>document includes functional changes for the following modules:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Dashboard<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Schedule<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Class Information<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Enrollment<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Academics<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Student Financials<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Financial Aid<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The <b><a href="https://www.sbctc.edu/resources/documents/colleges-staff/it-support/erp/ctclink-accessibility/highpoint-mobile-hcx-24-accessibility-overview-2024-11.pdf">HighPoint Mobile HCX 24.2.1 Accessibility
Overview</a> </b>document includes functional changes for the following modules:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Dashboard<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Navigation<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Calendar – Month View<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:12.0pt">Enrollment – Tab Order and Buttons<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">If you are interested in learning more about these changes, SBCTC will host two Q&A sessions to answer any questions users might have on the following dates:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><br>
<b><u>CS Image 32 and HCX Upgrade Q & A Session 1</u></b><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Wednesday, October 30, 2024 10:00 am | 2 hours | (UTC-07:00) Pacific Time (US & Canada)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="https://sbctc.webex.com/sbctc/j.php?MTID=m28132c326278f4bca91484cdebd511c0">Join Session</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><u><span style="font-size:12.0pt">CS Image 32 and HCX Upgrade Q & A Session 2</span></u></b><span style="font-size:12.0pt"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thursday, October 31, 2024 1:00 pm | 2 hours | (UTC-07:00) Pacific Time (US & Canada)<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><a href="https://sbctc.webex.com/sbctc/j.php?MTID=m060f5a9630b5da2a8f890003f41a83a3">Join Session</a>
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">The Q&A sessions are optional, however we encourage users who are affected by these changes to attend.
<o:p></o:p></span></p>
<p class="MsoListParagraph"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Please feel free to reach out if you have any questions or concerns.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt">Thank you,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image002.png@01DB1B00.9EF6DC90" align="left" hspace="12" alt="Title: SBCTC logo - Description: Compass " v:shapes="_x0000_s1027"><![endif]><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Caitlin Stein (she/her/hers)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Test Coordinator</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif"><a href="mailto:cstein@sbctc.edu"><span style="color:blue">cstein@sbctc.edu</span></a><span style="color:#003561">
</span><span style="color:#003764">• o: 360-704-1036 </span><o:p></o:p></span></p>
<p class="MsoNormal"><a href="https://www.sbctc.edu/"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">sbctc.edu</span></a><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">• Twitter:
</span><a href="https://twitter.com/SBCTCWashington"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">@SBCTCWashington</span></a><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764"> • Facebook:
</span><a href="https://www.facebook.com/wasbctc/"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">@WASBCTC</span></a><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none">Peace be with you,<o:p></o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764"><o:p> </o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass " style='position:absolute;margin-left:0;margin-top:0;width:45.1pt;height:84.5pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image003.png@01DB1B00.9EF6DC90" o:title=" Compass " />
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</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image004.png@01DB1B00.9EF6DC90" align="left" hspace="12" alt="Title: SBCTC logo - Description: Compass " v:shapes="Picture_x0020_1"><![endif]><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Ana
Ybarra, MA<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Associate Director Campus Solutions - Financial Aid</span><span style="font-family:"Franklin Gothic Medium",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">• o: 360-704-1024
</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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