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<span style="font-family: Aptos; color: black;">Good morning, FA!</span></div>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Data Services was able to provide a solution to fix the error preventing CTC_FA_WITHDRAWN_AID_AWARDS from successfully running. We've done some data validation and the solution looks good. The
solution is scheduled to be applied to CTC_FA_WITHDRAWN_AID_AWARDS in production on Friday morning. We'll keep you posted!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">FYI This solution also has an additional benefit on the run time of the query so depending on the college, you may see you no longer need to schedule the query.
</span><span style="font-family: "Segoe UI Emoji", sans-serif; font-size: 12pt; color: black;">☺️</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Debbie</span></p>
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<span style="color: black;"><b>From:</b> Deborah Englehardt<br>
<b>Sent:</b> Tuesday, February 6, 2024 10:09 AM<br>
<b>To:</b> Financial Aid Directors <<a href="mailto:dirfinaid@lists.ctc.edu" id="OWAa5e00023-a18f-7d4e-c266-a6e36efc59ce" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">dirfinaid@lists.ctc.edu</a>>;
<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu" id="OWAd279db0a-85e4-a860-2e2d-64b1f04158ab" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">
ctclinkfinaidsupport@lists.ctc.edu</a> <<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu" id="OWA8231e536-f9a9-6923-889c-5844b7a810ae" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">ctclinkfinaidsupport@lists.ctc.edu</a>><br>
<b>Cc:</b> FASupport <<a href="mailto:FASupport@sbctc.edu" id="OWA2002d8ce-00d3-77f2-0b22-8548570a0c95" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">FASupport@sbctc.edu</a>><br>
<b>Subject:</b> CTC_FA_WITHDRAWN_AID_AWARDS running to error</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Good morning, FA!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Starting from last Friday, there have been multiple reports of CTC_FA_WITHDRAWN_AID_AWARDS not running for Winter 2024. We have reviewed the errors and are working with Data Services to get a
solution into production quickly. </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">We have enough information about this issue at this time so please do not submit additional tickets.</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you for your patience and understanding.</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Debbie</span></p>
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<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="color: black;"><img alt="Compass" id="x_x__x0000_i1028" style="width: 0.625in; height: 1.1666in; min-width: auto; min-height: auto; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:2|T:2" src="cid:b6581d09-71a2-449b-afd1-05bf00552067"></span><span style="font-family: "Candara", sans-serif; font-size: 14pt; color: rgb(31, 73, 125);"><b>Deborah
Englehardt</b></span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><b>Senior Functional Analyst, Campus Solutions (Financial Aid)</b></span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">Washington State Board for Community and Technical Colleges</span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: black;">1300 Quince Street SE</span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: black;">Olympia, WA 98504-2495</span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="mailto:denglehardt@sbctc.edu" id="OWA0682c76e-34e4-559f-4918-2ff0b7fbbf48" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">denglehardt@sbctc.edu</a> •
O: 360-704-3979</span></p>
<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="https://www.sbctc.edu/" id="OWAb6678c7a-f105-caca-e486-dce60e4cfc65" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">sbctc.edu</a></span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 53, 97);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
Twitter:</span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="https://twitter.com/SBCTCWashington" id="OWAe8c5c919-4bc1-d304-b0d5-a9fe960c6572" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">@SBCTCWashington</a></span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
Facebook: <a href="https://www.facebook.com/wasbctc/" id="OWA15d85d36-1d7c-b546-047d-2e245b6b21fb" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">
@WASBCTC</a></span></p>
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<div id="x_divRplyFwdMsg" dir="ltr"><span style="font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(0, 0, 0);"><b>From:</b> Connie Burrow <cburrow@sbctc.edu><br>
<b>Sent:</b> Thursday, February 8, 2024 11:00 AM<br>
<b>To:</b> Britney Corbitt <bcorbitt@sbctc.edu>; Deborah Englehardt <denglehardt@sbctc.edu>; FASupport <FASupport@sbctc.edu><br>
<b>Subject:</b> RE: [Draft] UPDATE on CTC_FA_WITHDRAWN_AID_AWARDS running to error</span>
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I have nothing to add. Looks good!</p>
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Connie</p>
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<b>From:</b> Britney Corbitt <bcorbitt@sbctc.edu><br>
<b>Sent:</b> Thursday, February 8, 2024 10:56 AM<br>
<b>To:</b> Deborah Englehardt <denglehardt@sbctc.edu>; FASupport <FASupport@sbctc.edu><br>
<b>Subject:</b> Re: [Draft] UPDATE on CTC_FA_WITHDRAWN_AID_AWARDS running to error</p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Short, sweet and to the point. I just have a minor edit (and it's not necessary if you don't like it) see my edits in red</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Good morning, FA!</span></p>
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</p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Data Services was able to provide a solution to fix the error
</span><span style="font-family: Aptos; font-size: 12pt; color: rgb(237, 92, 87);">preventing</span><span style="font-family: Aptos; font-size: 12pt; color: black;"> CTC_FA_WITHDRAWN_AID_AWARDS
</span><span style="font-family: Aptos; font-size: 12pt; color: rgb(237, 92, 87);">from successfully running.</span><span style="font-family: Aptos; font-size: 12pt; color: black;"> We've done some data validation and the solution looks good. The solution is
scheduled to be applied to CTC_FA_WITHDRAWN_AID_AWARDS in production on Friday morning. We'll keep you posted!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">FYI This solution also has an additional benefit on the run time of the query so depending on the college, you may see you no longer need to schedule the query.
</span><span style="font-family: "Segoe UI Emoji", sans-serif; font-size: 12pt; color: black;">☺️</span></p>
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<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="color: rgb(32, 31, 30);"> </span></p>
<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="color: rgb(32, 31, 30);"><img alt="Compass" id="x_x__x0000_i1025" style="width: 0.75in; height: 1.4062in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:2|T:2" src="cid:d08f223f-ee14-45a4-bce7-1d100d8387d6"></span><span style="font-family: "Calibri Light", sans-serif; font-size: 14pt; color: rgb(68, 84, 106);"><b>Britney
Corbitt</b></span></p>
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<span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(68, 84, 106);"><b>Functional Analyst, Campus Solutions (Financial Aid)</b></span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">Washington State Board for Community and Technical Colleges</span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">1300 Quince Street SE</span></p>
<p style="line-height: 10.55pt; background-color: white; margin-top: 0px; margin-bottom: 0px;">
<span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">Olympia, WA 98504-2495</span></p>
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<span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a href="mailto:bcorbitt@sbctc.edu" id="OWA3f37e01c-2b3c-87c6-2b15-ec85f2b30ce8" class="x_OWAAutoLink" title="mailto:bcorbitt@sbctc.edu" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">bcorbitt@sbctc.edu</a></u></span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(0, 53, 97);"> </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
o: </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">360-704-1841</span></p>
<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a href="https://www.sbctc.edu/" id="OWA26037353-3245-cf28-d120-49799071376d" class="x_OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">sbctc.edu</a></u></span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(0, 53, 97);"> </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
</span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">Twitter:</span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a href="https://twitter.com/SBCTCWashington" id="OWA4736e96f-ad24-0ec2-e5aa-21f4826cdf04" class="x_OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">@SBCTCWashington</a></u></span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
</span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(32, 31, 30);">Facebook:</span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"> </span><span style="font-family: "Calibri Light", sans-serif; font-size: 10pt; color: rgb(5, 99, 193);"><u><a href="https://www.facebook.com/wasbctc/" id="OWAda1c2de6-e56b-2b1a-dd1c-b6d978ef9689" class="x_OWAAutoLink" style="color: rgb(5, 99, 193); margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">@WASBCTC</a></u></span></p>
<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="color: rgb(32, 31, 30);"> </span></p>
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<span style="color: black;"><b>From:</b> Deborah Englehardt <<a href="mailto:denglehardt@sbctc.edu" id="OWAdb40a8eb-868d-06f4-687e-850538f46557" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">denglehardt@sbctc.edu</a>><br>
<b>Sent:</b> Thursday, February 8, 2024 11:52 AM<br>
<b>To:</b> FASupport <<a href="mailto:FASupport@sbctc.edu" id="OWAa78abc35-c2e3-61a2-66c2-5c3ea3d606ec" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">FASupport@sbctc.edu</a>><br>
<b>Subject:</b> [Draft] UPDATE on CTC_FA_WITHDRAWN_AID_AWARDS running to error</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Could I please have a few team members check my draft real quick?
</span><span style="font-family: "Segoe UI Emoji", sans-serif; font-size: 12pt; color: black;">😊</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">------</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Good morning, FA!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;"> </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Data Services was able to provide a solution to fix the error going on with CTC_FA_WITHDRAWN_AID_AWARDS. We've done some data validation and the solution looks good. The solution is scheduled
to be applied to CTC_FA_WITHDRAWN_AID_AWARDS in production on Friday morning. We'll keep you posted!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">FYI This solution also has an additional benefit on the run time of the query so depending on the college, you may see you no longer need to schedule the query.
</span><span style="font-family: "Segoe UI Emoji", sans-serif; font-size: 12pt; color: black;">☺️</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Debbie</span></p>
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<span style="color: black;"><b>From:</b> Deborah Englehardt<br>
<b>Sent:</b> Tuesday, February 6, 2024 10:09 AM<br>
<b>To:</b> Financial Aid Directors <<a href="mailto:dirfinaid@lists.ctc.edu" id="OWAf44d8f45-f749-8c5b-0da7-ed8f01fe9012" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">dirfinaid@lists.ctc.edu</a>>;
<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu" id="OWA13b70039-512c-c6b3-bf93-59481fad6666" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">
ctclinkfinaidsupport@lists.ctc.edu</a> <<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu" id="OWA887c7464-006c-25db-5f35-4659ad7d9c8e" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">ctclinkfinaidsupport@lists.ctc.edu</a>><br>
<b>Cc:</b> FASupport <<a href="mailto:FASupport@sbctc.edu" id="OWAa6db1096-40ce-42a0-1c57-af7539c670c1" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">FASupport@sbctc.edu</a>><br>
<b>Subject:</b> CTC_FA_WITHDRAWN_AID_AWARDS running to error</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Good morning, FA!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Starting from last Friday, there have been multiple reports of CTC_FA_WITHDRAWN_AID_AWARDS not running for Winter 2024. We have reviewed the errors and are working with Data Services to get a
solution into production quickly. </span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">We have enough information about this issue at this time so please do not submit additional tickets.</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you for your patience and understanding.</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Thank you!</span></p>
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<span style="font-family: Aptos; font-size: 12pt; color: black;">Debbie</span></p>
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<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="color: black;"><img alt="Compass" id="x_x__x0000_i1028" style="width: 0.625in; height: 1.1666in; margin-top: 0px; margin-bottom: 0px;" data-outlook-trace="F:2|T:2" src="cid:65ce1e0a-655b-45c1-957f-3d8965a7ed03"></span><span style="font-family: "Candara", sans-serif; font-size: 14pt; color: rgb(31, 73, 125);"><b>Deborah
Englehardt</b></span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><b>Senior Functional Analyst, Campus Solutions (Financial Aid)</b></span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">Washington State Board for Community and Technical Colleges</span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: black;">1300 Quince Street SE</span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: black;">Olympia, WA 98504-2495</span></p>
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<span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="mailto:denglehardt@sbctc.edu" id="OWA3927e061-f105-4cca-b563-efe331314abc" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly">denglehardt@sbctc.edu</a> •
O: 360-704-3979</span></p>
<p style="background-color: white; margin-top: 0px; margin-bottom: 0px;"><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="https://www.sbctc.edu/" id="OWA6631e829-17ec-e7c6-113f-db19197ee02d" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">sbctc.edu</a></span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 53, 97);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
Twitter:</span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);"><a href="https://twitter.com/SBCTCWashington" id="OWAb976a508-1eaa-f131-96ea-76f79b44af35" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">@SBCTCWashington</a></span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(0, 55, 100);"> </span><span style="font-family: "Candara", sans-serif; font-size: 10pt; color: rgb(31, 73, 125);">•
Facebook: <a href="https://www.facebook.com/wasbctc/" id="OWAcbab6567-a417-ebc4-6844-cd1fc8fd5d91" class="x_OWAAutoLink" style="margin-top: 0px; margin-bottom: 0px;" data-loopstyle="linkonly" data-auth="NotApplicable">
@WASBCTC</a></span></p>
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