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<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
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<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">A Financial Aid Focus</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span></b><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Happy New Year!
<o:p></o:p></span></p>
<p style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:12.0pt;margin-left:0in">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Following up from the FA-SF Reconciliation Refresher Training held on 12/05/23, the change to the Security Role ZD SF View Customer Accounts to include the
<b><i>View Payments</i></b> screen is now in PRD.<o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">FA users that have access to View Customer Accounts can now also see the View Payments page. Before the security role update, Financial Aid staff did not have access
to this SF page. The change went into PRD 1/3/24. <o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">As a reminder, this page was demo'd during the FA Recon session as a helpful tool on what CPL was used to pay off a charge at a moment in time.
<o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">You can use the View Payments page to do additional drill-down into charges seen in the View Customer Accounts page to include viewing Item Types that paid charges,
their Charge Priority List, and their Payment Priority. You can select the grid (highlighted in purple) to download the data into an excel doc to filter and sort to your heart’s content.
<o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">A</span><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif">
<b><span style="color:#00B0F0">big thanks</span></b><span style="color:#00B0F0"> </span>
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">to our SBCTC SF Team and Security Team to moving this page into view for FA staff with the View Customer Accounts security role!
<o:p></o:p></span></p>
<p style="margin:0in"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></b></p>
<p style="margin:0in"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Nav: Student Financials > Charges & Payments > View Payments<o:p></o:p></span></b></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><img width="1116" height="392" style="width:11.625in;height:4.0833in" id="Picture_x0020_1" src="cid:image001.jpg@01DA3FB5.FA7BF8B0" alt="A screenshot of a computer
Description automatically generated"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><img width="467" height="311" style="width:4.868in;height:3.243in" id="_x0000_i1037" src="cid:image004.png@01DA3FB7.79B39BF0" alt="A person holding a glass of wine
Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
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</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Query Corner</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
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</span></i></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black;mso-ligatures:none">✨
</span></b><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">Shining the light on this helpful query!
</span></b><b><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black;mso-ligatures:none">✨</span></b><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">A QUERY TO CHECK FOR MISSING CBS AWARDS:</span></b><span style="color:black">
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">The query
<b>CTC_FA_CBS_ELIG_NOTPKGD</b> is a query that will pull students that have Financial Aid awards who are eligible for College Bound Scholarship (CBS) funding and do not have a CBS award.
</span><span style="color:black"> </span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">The ideal time to run this query is during periods of awarding.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">In the highlighted example, note that there is a column for
<i>OK to Pay Last Updated</i> and the <i>Award Last Updated</i>. It shows the amount of WCG award, and the MFI percentage.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">You can do a quick sweep with this query to find students who need CBS awards added to their aid package.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><img width="1199" height="520" style="width:12.493in;height:5.4166in" id="Picture_x0020_3" src="cid:image002.jpg@01DA3FB5.FA7BF8B0" alt="A screenshot of a computer
Description automatically generated"><span style="mso-ligatures:none"><o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Financial Aid Learning Opportunities
</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> <o:p></o:p></span></b></p>
<h1><b><i><span style="font-size:12.0pt;color:#00B050">Calendar invites with web ex log in information already sent out</span></i></b><b><o:p></o:p></b></h1>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<h1>Session: Intermediate Loan Processing - Loan Troubleshooting<span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Tuesday, 1/30/2024, 9:00AM – 11:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Staff
responsible for awarding/managing the Direct loan program<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Kelly Forsberg, FA Functional Trainer
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to work varying examples from the following reports:<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Loans on Hold Report<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Origination Hold<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Origination Changes Hold<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Rejected Originations Report<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Disbursement Errors Report<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level1 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand which ctcLink pages to navigate and how to read and update them when troubleshooting loan reject and loans
on hold messages:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View Loan Processing Actions page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View COD Data page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Hold/Suspend Change Data page <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Override Loan Data page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l0 level2 lfo1"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Override Processing Status page<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<h1>Session: Intermediate Pell Processing - Pell Troubleshooting <span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Tuesday, 2/13/2024, 9:00AM – 11:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Staff
responsible for managing Pell payment<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Kelly Forsberg, FA Functional Trainer
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to read and work examples in the Pell Reports<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Records by Transaction Status<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Records by Status<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Origination Validation Report<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Disbursement Validation Report<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Disbursement Status Report<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level1 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to perform Pell troubleshooting using various pages in ctcLink<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View COD Data page<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l2 level2 lfo2"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Manage Pell Payment page<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<h1>Session: The Adventures of the R2T4 Worksheet – Session 1 <span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Thursday, 1/25/2024, 1:00PM – 3:00PM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">
<span style="color:black">Staff responsible for processing R2T4 calculations </span>
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Molly Groyer, FA Support Functional
Analyst </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Identify students to be reviewed for R2T4 by Mass Assigning F03 Service Indicator </span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Find a student’s withdrawal information in ctcLink</span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Find a student’s institutional charges</span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Create & complete an R2T4 worksheet & understand the functionality of key fields
on the Worksheet</span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Adjust federal aid & </span></span><span class="spellingerror"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">undisburse</span></span><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">/re-disburse</span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Add an F05 Service Indicator</span></span><span class="eop"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"></span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;text-indent:0in;mso-list:l1 level1 lfo4;vertical-align:baseline;user-select: text;-webkit-user-drag: none;-webkit-tap-highlight-color: transparent;touch-action: pan-x pan-y;overflow-wrap: break-word">
<![if !supportLists]><span class="normaltextrun"><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span></span><![endif]><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;position:relative;top:-.5pt;mso-text-raise:.5pt">Review available R2T4 queries</span></span><span class="normaltextrun"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></span></p>
<p class="paragraph" style="mso-margin-top-alt:0in;margin-right:0in;margin-bottom:0in;margin-left:47.0pt;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Team Updates</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<h2>FA Support Team<o:p></o:p></h2>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">It’s Aid Year Rollover season! Aid Year Rollover calendar invites have made their way to their intended recipients in the FA offices. Beginning near
the end of January, and into March, the Functional Analysts will be working with your college FA team to roll tables and review items for the 2024/2025 Award Year.<o:p></o:p></span></p>
<h2><o:p> </o:p></h2>
<h2>Training Team<o:p></o:p></h2>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">The QRGs and BPGs are<i> still</i> currently undergoing a continual overhaul to accommodate the upcoming PeopleTools 8.59 system upgrade. We expect
these updates to continue through Aid Year Rollover season. If you have guides or QRGs printed out, please continue to check the ctcLink Reference Center for the most current version.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Just for Fun!</span></i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">What’s your work style?
<a href="https://www.idealist.org/en/careers/quiz-your-work-style">https://www.idealist.org/en/careers/quiz-your-work-style</a><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Wising you good tidings for the New Year & TGIF,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
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Forsberg </span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">ctcLink Functional Trainer | Financial Aid</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764;mso-ligatures:none">Washington State Board for Community and Technical Colleges</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">o: 360-704-1066</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
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