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<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
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<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Knowing is Half the Battle</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
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<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span></b><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Have you ever heard the phrase, “A stitch in time saves nine”?
<span style="color:black;background:white">The expression means that taking immediate action on a task prevents the need for more work later. The original use of ‘<em><span style="font-family:"Calibri Light",sans-serif">stitch in time’ </span></em>involves
the prompt sewing of small holes or tears in a garment, saving the need to do more stitching later on. (English-grammar-lessons.com, 2022)
</span></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><a href="https://english-grammar-lessons.com/a-stitch-in-time-saves-nine-meaning/">A Stitch in Time Saves Nine – Meaning, Origin and Usage - English-Grammar-Lessons.com</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;background:white">When it comes to Financial Aid, a stitch in time saves nine when reconciliation is done on time! Did you catch the latest Dept of Ed
<i>Dear Colleague Letter</i>? A noteworthy section in the <b>DC-23-05</b> </span>
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><a href="https://fsapartners.ed.gov/knowledge-center/library/electronic-announcements/2023-12-14/william-d-ford-federal-direct-loan-program-reconciliation">William D. Ford Federal Direct
Loan Program Reconciliation | Knowledge Center</a>:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;background:white;mso-ligatures:none"><img border="0" width="849" height="383" style="width:8.8437in;height:3.9895in" id="Picture_x0020_1" src="cid:image001.jpg@01DA3361.BAC1D380" alt="A close-up of a document
Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;background:white"><o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Please read through the entire DCL for more regulatory guidance on Direct Loans.
<o:p></o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif"><o:p> </o:p></span></p>
<p style="margin:0in"><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif"><img border="0" width="411" height="756" style="width:4.2812in;height:7.875in" id="Picture_x0020_4" src="cid:image002.jpg@01DA3361.BAC1D380" alt="A collage of a cartoon of a lion
Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Segoe UI",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Query Corner</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">A CLEAN UP QUERY FOR IDENTIFYING INCORRECT OR MISSING PELL AWARDS:</span></b><span style="color:black">
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">The query
<b>QCS_FA_PELL_AWARD_REVIEW</b> is a query that will pull students who have a discrepancy between the amount of Pell that is awarded and the expected amount per FA Load according to their primary EFC.</span><span style="color:black">
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></i></b></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">The ideal time to run this query is before disbursement, and after census lock. It’s just yet another tool that may help you identify Pell awards
that may be incorrect or missing entirely.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">In the highlighted example, note that the Primary EFC = 0, the FA Load and Calc FA Load is F and the Pell Award for Term (column I) is half the amount
of what it should be. In column J, the expected Pell Amount for the FA Load is displayed.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><img border="0" width="952" height="400" style="width:9.9166in;height:4.1666in" id="Picture_x0020_5" src="cid:image003.jpg@01DA3361.BAC1D380" alt="A screenshot of a computer
Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Financial Aid Learning Opportunities
</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> <o:p></o:p></span></b></p>
<h1><b><i><span style="font-size:12.0pt;color:#00B050">Calendar invites with web ex log in information already sent out</span></i></b><b><o:p></o:p></b></h1>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<h1>Session: Q & A Support Session for the New NSLDS Transfer Monitoring Process Using Term-Based UEMs<o:p></o:p></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Thursday, 12/21/2023 9:00AM – 10:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Staff
responsible for managing NSLDS Transfer Monitoring <span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Kelly Forsberg, FA Functional Trainer
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l0 level1 lfo10">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">In this session, you may bring your specific examples— we can help answer general questions on the process, and work through some examples that are not already in tickets.
If a ticket is necessary, we can guide on that in this session.<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:1.0in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<h1>Session: Intermediate Loan Processing - Loan Troubleshooting<span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Tuesday, 1/30/2024, 9:00AM – 11:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Staff
responsible for awarding/managing the Direct loan program<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Kelly Forsberg, FA Functional Trainer
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to work varying examples from the following reports:<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Loans on Hold Report<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Origination Hold<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Origination Changes Hold<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Rejected Originations Report<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Disbursement Errors Report<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level1 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand which ctcLink pages to navigate and how to read and update them when troubleshooting loan reject and loans
on hold messages:<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View Loan Processing Actions page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View COD Data page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Hold/Suspend Change Data page <o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Override Loan Data page<o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l3 level2 lfo3"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Override Processing Status page<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<h1>Session: Intermediate Pell Processing - Pell Troubleshooting <span style="font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Tuesday, 2/13/2024, 9:00AM – 11:00AM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Staff
responsible for managing Pell payment<span style="color:black"><o:p></o:p></span></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Kelly Forsberg, FA Functional Trainer
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level1 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to read and work examples in the Pell Reports<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Records by Transaction Status<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Records by Status<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Origination Validation Report<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Disbursement Validation Report<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Pell Disbursement Status Report<o:p></o:p></span></li></ul>
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level1 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Understand how to perform Pell troubleshooting using various pages in ctcLink<o:p></o:p></span></li><ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">View COD Data page<o:p></o:p></span></li><li class="MsoNormal" style="color:#4D4D4D;mso-list:l5 level2 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Manage Pell Payment page<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<h1>Session: The Adventures of the R2T4 Worksheet – Session 1 <span style="font-size:11.0pt;font-family:"Calibri",sans-serif"><o:p></o:p></span></h1>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Thursday, 1/25/2024, 1:00PM – 3:00PM
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">
<span style="color:black">Staff responsible for processing R2T4 calculations </span>
<o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Presenters:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"> Molly Groyer, FA Support Functional
Analyst </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-bottom:12.0pt;vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Objectives:
<o:p></o:p></span></b></p>
<ul type="disc">
<li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Identify students to be reviewed for R2T4 by Mass Assigning F03 Service Indicator
<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Find a student’s institutional determination date & withdrawal date in ctcLink<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Find a student’s institutional charges<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Create & complete an R2T4 worksheet & understand the functionality of key fields on the Worksheet<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Adjust federal aid & undisburse/re-disburse<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Add an F05 Service Indicator<o:p></o:p></span></li><li class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l6 level1 lfo9">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Review available R2T4 queries<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Training Team Updates</span></i><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none"> </span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">The QRGs and BPGs are<i> still</i> currently undergoing a continual overhaul to accommodate the upcoming PeopleTools 8.59 system upgrade. We expect
these updates to continue until the end of the year and into the next year through Aid Year Rollover. If you have guides or QRGs printed out, please continue to check the ctcLink Reference Center for the most current version.</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="mso-ligatures:none"><o:p> </o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">
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<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">Just for Fun!</span></i><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
</span><span style="mso-ligatures:none"><o:p></o:p></span></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;color:#4472C4;mso-ligatures:none">
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none">Which Christmas cookie matches your personality? I’m a sugar cookie!
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;mso-ligatures:none"><o:p> </o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt;background:white"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><a href="https://www.buzzfeed.com/bentleya025/what-christmas-cookie-matches-your-personality-4ojfxpiueq">Which
Christmas Cookie Matches Your Personality Quiz (buzzfeed.com)</a></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:12.0pt;background:white"><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black;mso-ligatures:none"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Happiest of holidays to you all,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:6pt;mso-wrap-distance-top:0;mso-wrap-distance-right:6pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f">
<v:imagedata src="cid:image004.jpg@01DA3361.BAC1D380" o:title="Compass" />
<w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="112" style="width:.625in;height:1.1666in" src="cid:image004.jpg@01DA3361.BAC1D380" align="left" hspace="8" alt="Compass" v:shapes="Picture_x0020_2"><![endif]><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">Kelly
Forsberg </span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">ctcLink Functional Trainer | Financial Aid</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764;mso-ligatures:none">Washington State Board for Community and Technical Colleges</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:black;mso-ligatures:none">o: 360-704-1066</span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue;mso-ligatures:none"> </span><span style="color:black;mso-ligatures:none"><o:p></o:p></span></p>
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