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Thank you, Debbie. I have checked the suspended ISIR's that come up with that error and they have all loaded. I am wondering, should we hand calc EFC as we load? I usually let them all process through the job each evening.</div>
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Thank you.<br>
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<span style="color: rgb(12, 100, 192);"><b>Rena Tinnell </b>| Program Specialist 3</span></div>
<div>Spokane Falls Community College <br>
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<div>Financial Aid, Bldg 17 | MS 3172 </div>
<div>3410 W Whistalks Way | Spokane WA 99224-5288 </div>
<div>509-533-3041 |rena.tinnell@sfcc.spokane.edu</div>
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<span style="font-size: 10.6667px;"><b><i> </i></b></span></div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> ctcLinkfinaidsupport <ctclinkfinaidsupport-bounces@lists.ctc.edu> on behalf of Deborah Englehardt via ctcLinkfinaidsupport <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Sent:</b> Wednesday, October 18, 2023 11:12 AM<br>
<b>To:</b> Financial Aid Directors <dirfinaid@lists.ctc.edu>; ctclinkfinaidsupport@lists.ctc.edu <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Subject:</b> Re: [ctcLinkfinaidsupport] Warning messages that appear when loading some ISIRs from suspense for 2023-2024</font>
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Hello!</div>
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It's me again! Sorry!</div>
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<div class="x_elementToProof"><span style="font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">Yesterday I sent an email out to colleges about
</span><span style="letter-spacing:normal; font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">updates to QCS_FA_MASS_EFC_NOT_CALCD. Considering that ongoing issue with Mass EFC Calc, with
these students getting warning messages, you may want to go ahead and select 'Calc EFC' once you load the ISIR from suspense because for zero EFC students, Primary EFC and Prorated EFC match so nothing appears wrong but they may still have some empty tables.</span></div>
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<div class="x_elementToProof"><span style="letter-spacing:normal; font-family:Aptos,Aptos_EmbeddedFont,Aptos_MSFontService,Calibri,Helvetica,sans-serif; font-size:12pt; color:rgb(0,0,0)">Additionally, we noticed that if the total number of weeks of instruction
on the <i>Maintain Term Budgets </i>page across all terms is not equal to 36, you will also receive these warning messages.</span></div>
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Thank you!</div>
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Debbie</div>
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<div id="x_divRplyFwdMsg" dir="ltr"><span style="font-family:Calibri,sans-serif; font-size:11pt; color:rgb(0,0,0)"><b>From:</b> ctcLinkfinaidsupport <ctclinkfinaidsupport-bounces@lists.ctc.edu> on behalf of Deborah Englehardt via ctcLinkfinaidsupport <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Sent:</b> Wednesday, October 18, 2023 9:27 AM<br>
<b>To:</b> Financial Aid Directors <dirfinaid@lists.ctc.edu>; ctclinkfinaidsupport@lists.ctc.edu <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Subject:</b> [ctcLinkfinaidsupport] Warning messages that appear when loading some ISIRs from suspense for 2023-2024</span>
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<span style="font-family:Aptos; color:black">Good morning FA!!</span></div>
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<span style="font-family:Aptos; font-size:12pt; color:black">Happy Financial Aid Day!!
</span><span style="font-family:"Segoe UI Emoji",sans-serif; font-size:12pt; color:black">😆</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">I’m reaching out to you today about a few warning messages that have been popping up for colleges when loading ISIRs from suspense for 2023-2024.</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">The following are examples of the warning messages that pop-up.</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black"><img alt="cid:2fb61a3e-3cd6-486d-8201-b6aa7537bd31" id="x_x_x_x_imageSelected0" style="width:6.4375in; height:1.493in; margin-top:0px; margin-bottom:0px" data-outlook-trace="F:3|T:3" src="cid:image005.png@01DA01A2.6306A300"></span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black"><img alt="cid:9631d8f8-07ce-454d-b65f-736681a14580" id="x_x_x_x_imageSelected1" style="width:5.7986in; height:0.8611in; margin-top:0px; margin-bottom:0px" data-outlook-trace="F:3|T:3" src="cid:image006.png@01DA01A2.6306A300"></span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black"><img alt="cid:47092125-c5ce-4290-9da4-abd129a5aae4" id="x_x_x_x_imageSelected2" style="width:6.1458in; height:1.8958in; margin-top:0px; margin-bottom:0px" data-outlook-trace="F:3|T:3" src="cid:image007.png@01DA01A2.6306A300"></span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">We’ve received a few tickets from colleges and we’ve confirmed from test cases that the ISIRs do load successfully and they are just warning messages.</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">Warning messages are surprising and can cause worry so we’re listing two situations we’ve seen so far where these warning messages appear:</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">The student has four quarters of FA Term built. This makes sense because then yes, if the base week is 36 and the budgeted weeks is 36 + 8 or 36 + 7, that is not the same number.
</span><span style="font-family:"Segoe UI Emoji",sans-serif; font-size:12pt; color:black">😁</span><span style="font-family:Aptos; font-size:12pt; color:black"> The message may also come up for some colleges on the
<i>Correct 20xx-20xx ISIR records</i> page when selecting 'Calc EFC'</span></li><li style="margin:0in 0in 0.0001pt; font-family:Aptos; font-size:12pt; color:black">
<div style="direction:ltr"><span style="font-family:Aptos; font-size:12pt; color:black">The student already has FA Term built when the ISIR is loaded. In the ISIR Jobset there is a process that updates the Weeks of Instruction to 12 in FA Term for Pell purposes.
😊</span></div>
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<span style="font-family:"Calibri",sans-serif; font-size:11pt"><img id="x_x_x_Picture_x0020_1" style="width:5.2152in; height:1.7638in" data-outlook-trace="F:3|T:3" src="cid:image008.jpg@01DA01A2.6306A300"></span></div>
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The warning messages seem to be talking about that mismatch. We tested the theory by removing the 12 and loading the ISIR and there were no error messages.</div>
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<span style="font-family:Aptos; font-size:12pt; color:black">Should you come across a scenario where you get the warning messages and the ISIR does not load, please submit a ticket so we can look into it and update the FA community with our findings.</span></p>
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<span style="font-family:Aptos; font-size:12pt; color:black">Thank you!</span></p>
<div id="x_x_x_x_Signature">
<p style="margin-top:0px; margin-bottom:0px; background-color:white"><span style="color:black"><img alt="Compass" id="x_x_x_x_Picture_x0020_4" style="width:0.625in; height:1.1666in; margin-top:0px; margin-bottom:0px" data-outlook-trace="F:3|T:3" src="cid:image010.png@01DA01A2.6306A300"></span><span style="font-family:"Candara",sans-serif; font-size:14pt; color:rgb(31,73,125)"><b>Deborah
Englehardt</b></span></p>
<p style="line-height:10.55pt; margin-top:0px; margin-bottom:0px; background-color:white">
<span style="font-family:"Candara",sans-serif; font-size:10pt; color:rgb(31,73,125)"><b>Senior Functional Analyst, Campus Solutions (Financial Aid)</b></span></p>
<p style="line-height:10.55pt; margin-top:0px; margin-bottom:0px; background-color:white">
<span style="font-family:"Candara",sans-serif; font-size:10pt; color:rgb(31,73,125)">Washington State Board for Community and Technical Colleges</span></p>
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<span style="font-family:"Candara",sans-serif; font-size:10pt; color:black">1300 Quince Street SE</span></p>
<p style="line-height:10.55pt; margin-top:0px; margin-bottom:0px; background-color:white">
<span style="font-family:"Candara",sans-serif; font-size:10pt; color:black">Olympia, WA 98504-2495</span></p>
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O: 360-704-3979</span></p>
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