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<b>Subject:</b> [CtclinkAlerts] Reminder - Maintenance - Production - ctcLink / CS - Server Maintenance, Campus Solutions Image 29 & HCX<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div style="border:solid #C00000 1.5pt;padding:2.0pt 2.0pt 2.0pt 2.0pt" id="footer">
<p class="MsoNormal" align="center" style="text-align:center;background:white"><b><span style="color:#C00000">[Sent from outside SBCTC]
</span></b><span style="color:#C00000"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoTitle" style="margin:0in;margin-bottom:.0001pt"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;letter-spacing:-.5pt;background:yellow;mso-highlight:yellow">ctcLink Production Environment – Server Maintenance, Campus Solutions
Image 29 & HCX Update</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This reminder is for all users of the ctcLink production environment.<o:p></o:p></p>
<h1>Date<o:p></o:p></h1>
<p class="MsoNormal">Saturday, August 12, 2023, 5:00 am – 1:00 pm<o:p></o:p></p>
<h1>Issue<o:p></o:p></h1>
<p class="MsoNormal">SBCTC will be performing maintenance on ctcLink to deploy server updates, deploy CS Image 29 and apply an update for HighPoint HCX.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>ctcLink will be unavailable for the first hour of the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Campus Solutions pillar will be unavailable during the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Admissions (OAAP) and HighPoint HCX mobile pages will be unavailable during the maintenance period.
<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Integration between CampusCE and ctcLink will be unavailable during the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>After the first hour of maintenance the Portal, HCM, and Finance pillars will remain online for the remainder of the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Canvas will not be impacted.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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