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<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Good afternoon, </span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black"> </span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">We are getting ready for our Campus Solutions Image 29 and HCX 23.2 upgrade, on
<b>August 12. </b>SBCTC will be performing maintenance on ctcLink to deploy server updates, deploy CS Image 29 and apply an update for HighPoint HCX (Mobile) on Saturday, August 12, 2023 5:00 am – 1:00pm. After the first hour of maintenance the Portal, HCM,
and Finance pillars will remain online for the remainder of the maintenance period. Campus Solutions will remain offline until upgrade activities are completed. As part of this upgrade, Campus Solutions users will need to have all recurring jobs and processes
canceled in advance of the system take down. Therefore, this is our reminder that production will be down Saturday August 12, where Campus Solutions will be taken down and users will not have access to the system until Saturday evening.
<br>
</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Here is a breakdown of how this will impact and items that need to be done in Student Financials, Financial Aid, and Campus Solutions Core
on Friday thru Saturday for the full Campus Solutions system take down. </span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">In addition, we will need to have folks go through the steps to cancel scheduled job sets and any recurring processes. See the
</span><a href="http://ctclinkreferencecenter.ctclink.us/m/81602/l/1468473-process-take-down-instructions"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:#4472C4">Process Take-Down Instructions QRG</span></a><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:#4472C4">,
</span><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">to assist with the steps involved. If you have a significant number of processes scheduled, you may want to run this query before you start canceling: QCS_PT_PROCESS_IN_STATUS_MAX.
This will give you a reference for the-Monday-after as you begin to reschedule. .</span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black"> </span><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Financial Aid: </span></b><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo1;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">Cancel all recurring or prescheduled processes and jobs that you have scheduled by
<b>Friday, August 11th, no later than 3:00pm.</b> </span><o:p></o:p></li><li class="MsoNormal" style="color:black;mso-list:l2 level1 lfo1;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">Financial Aid users will receive an email on the FA listserv with specific instructions</span><o:p></o:p></li></ul>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black"> </span></b><o:p></o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Campus Solutions Core: </span></b><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo2;vertical-align:baseline">
<b><span style="font-size:12.0pt;font-family:"Quattrocento Sans"">By noon Friday, August 11</span></b><span style="font-size:12.0pt;font-family:"Quattrocento Sans"">, cancel any recurring or prescheduled processes and jobs that are set to run between 5:00 pm
Friday, August 11 through 12:00 am Sunday, August 13<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">OAAP and HCX (Mobile) will all be offline during the upgrade on Saturday, August 12<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">Integration between CampusCE and ctcLink will be unavailable during the upgrade on Saturday, August 12<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level1 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">Canvas will not be impacted by this upgrade, but users will need to access Canvas directly rather than through ctcLink <o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Student Financials:</span></b><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3;vertical-align:baseline">
<b><span style="font-size:12.0pt;font-family:"Quattrocento Sans"">On Friday, August 11,</span></b><span style="font-size:12.0pt;font-family:"Quattrocento Sans""> cancel any recurring or scheduled processes/jobs set to run between 5:00 pm Friday, August 11 through
12:00 am Sunday, August 13. <o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">No changes to your Cashiering operating procedures are necessary for this image update.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l0 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Quattrocento Sans"">On Monday (8/14) please review your scheduled jobs to ensure they are once again active.<o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p style="margin:0in;margin-bottom:.0001pt"><b><span style="font-size:12.0pt;font-family:"Quattrocento Sans";color:black">Portal, Finance, and HCM pillars:</span></b><o:p></o:p></p>
<ul style="margin-top:0in;padding-inline-start:48px" type="disc">
<li class="MsoNormal" style="color:black;margin-bottom:12.0pt;mso-list:l1 level1 lfo4;vertical-align:baseline">
<span style="font-size:7.0pt;font-family:"Times New Roman",serif"> </span><span style="font-size:12.0pt;font-family:"Quattrocento Sans"">After the first hour of maintenance on Saturday, August 12 the Portal, HCM, and Finance pillars will remain online for the
remainder of the maintenance period.</span><o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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