<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Helvetica;
        panose-1:2 11 6 4 2 2 2 2 2 4;}
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:"Calibri Light";
        panose-1:2 15 3 2 2 2 4 3 2 4;}
@font-face
        {font-family:"Segoe UI Emoji";
        panose-1:2 11 5 2 4 2 4 2 2 3;}
@font-face
        {font-family:"Franklin Gothic Book";
        panose-1:2 11 5 3 2 1 2 2 2 4;}
@font-face
        {font-family:"Franklin Gothic Medium";
        panose-1:2 11 6 3 2 1 2 2 2 4;}
@font-face
        {font-family:"Open Sans";
        panose-1:2 11 6 6 3 5 4 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri Light",sans-serif;
        color:black;}
span.spelle
        {mso-style-name:spelle;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:58750026;
        mso-list-type:hybrid;
        mso-list-template-ids:747002638 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1
        {mso-list-id:809247904;
        mso-list-type:hybrid;
        mso-list-template-ids:-1660898658 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2
        {mso-list-id:922836930;
        mso-list-template-ids:-1550966050;}
@list l2:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level2
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l2:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l3
        {mso-list-id:1272978879;
        mso-list-type:hybrid;
        mso-list-template-ids:-730594432 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l3:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l4
        {mso-list-id:1333678139;
        mso-list-template-ids:1186491810;}
@list l4:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l4:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l4:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l4:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5
        {mso-list-id:1892421644;
        mso-list-template-ids:1186491810;}
@list l5:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l5:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l5:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l5:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6
        {mso-list-id:2094157266;
        mso-list-template-ids:1186491810;}
@list l6:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Symbol;}
@list l6:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:1.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:"Courier New";
        mso-bidi-font-family:"Times New Roman";}
@list l6:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:1.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level5
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:2.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:3.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level8
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.0in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
@list l6:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:4.5in;
        mso-level-number-position:left;
        text-indent:-.25in;
        mso-ansi-font-size:10.0pt;
        font-family:Wingdings;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1027" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4">Knowing is Half the Battle</span></i><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">HELPFUL REMINDERS AND TIPS:<o:p></o:p></span></b></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></b></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Resurrecting this snippet from the Sept 2022 weeklyish—<o:p></o:p></span></i></b></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">DO NOT MANUALLY OVERRIDE LOAN ORIGINATION:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> It has been discovered that there are
 some occurrences of manually overriding loan origination statuses in the Direct Loan Override page. <u>Please do not do this</u> because manually accepting an origination will not generate again to go out to COD, essentially causing ctcLink and COD to forever
 be <i>out-of-sync.</i> The loan record will need to be maintained manually in both systems for the rest of the aid year, and<u> this is not the accepted business practice.</u></span><u><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<u><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Once you have made an adjustment on the
<i>Override Processing Status</i> page, there are no take-backsies and you will forever be out of sync with COD for the aid year. 
</span></u><u><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></u></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<b><u><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Do not</span></u></b><u><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> make adjustments to force origination from the
<i>Override Processing Status</i> page:</span></u><span style="font-size:13.5pt;font-family:"Helvetica",sans-serif"><o:p></o:p></span></p>
<p class="MsoNormal"><img width="734" height="261" style="width:7.6458in;height:2.7222in" id="Picture_x0020_1454061915" src="cid:image001.jpg@01D9B0D9.F7DFA040" alt="A screenshot of a computer

Description automatically generated"><o:p></o:p></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#515857">Please use the
<i>Validation Error Reports</i> and <i>Loans on Hold Report</i> to work through your loan origination rejects. Once adjustments are made, you can queue the changes up for origination from the
<i>Manage Direct Loan Application</i> page. <o:p></o:p></span></p>
<p class="MsoNormal" align="center" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;text-align:center;background:white">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#515857"><img width="325" height="399" style="width:3.3888in;height:4.1597in" id="Picture_x0020_1" src="cid:image002.png@01D9B0D9.F7DFA040" alt="A group of men in white suits

Description automatically generated"></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#515857"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;background:white">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#515857"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4">Query Corner</span></i><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="color:#4472C4">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">DISBURSING & CENSUS. 
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Finding students with enrollment-level changes seems like a never-ending query effort until census lock!  From the Census Day Business Processing Guide, you should
 be running this query until census lock:  <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">CTC_FA_LOAD_COMP_BETWEEN_DATE</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">: This query should be run up
<b><i><u>until</u></i></b> census date. The query compares students with different FA Load levels when disbursed to date entered in prompt. This query does not have an item type restriction.  Run this before your refunds are run so as to capture students who
 should not have an award refunded to them if they are not enrolled in the proper enrollment level for the award<o:p></o:p></span></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4">Workshops, Trainings, Q & As, and Work Sessions</span></i><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">UPCOMING TRAININGS/WORKSHOPS FOR THE MONTH OF JULY:</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Session:  Census Processing Refresher
</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">When: 
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Tuesday, 07/11/2023, 9AM – 10:30AM
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  FA staff responsible for processing census in ctcLink
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Presenter:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Kelly Forsberg, FA Functional Trainer</span><o:p></o:p></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Objectives: 
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="color:black;margin-left:0in;mso-list:l0 level1 lfo1;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand the steps on the Census Process<o:p></o:p></span></li></ul>
<ul style="margin-top:0in" type="disc">
<ul style="margin-top:0in" type="circle">
<li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Update the Run Equation with AY and term<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Update the AY and terms on the Build FA Term page Run Controls for Census<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Update the AY and terms on the Census Run Equation<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand how to update the Census JobSet<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l3 level2 lfo2;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand which Census Queries are available<o:p></o:p></span></li></ul>
</ul>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="vertical-align:baseline"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Session:  Disbursement Refresher
</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">When: 
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Tuesday, 07/18/2023, 9AM – 10:00AM
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Staff responsible for running Authorization and Disbursement</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Presenter:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Kelly Forsberg, FA Functional Trainer</span><o:p></o:p></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Objectives: 
<o:p></o:p></span></b></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand how to run batch disbursement and manual disbursement<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand the steps involved to block refunds due to withdrawn students<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand the available queries to help track disbursement
<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-list:l1 level1 lfo3;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand how to review the Customer Account<o:p></o:p></span></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Session:  User Edit Message Fundamentals
</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">When: 
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Tuesday, 07/25/2023, 9AM – 10:30AM
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Staff responsible for running Authorization and Disbursement</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Presenter:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Kelly Forsberg, FA Functional Trainer</span><o:p></o:p></p>
<p class="MsoNormal" style="vertical-align:baseline"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Objectives: 
</span></b><span style="font-size:12.0pt;color:#4D4D4D"><br>
<br>
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l4 level1 lfo4;vertical-align:baseline">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand how and why you would use UEMs versus <i>or</i> in addition to Service Indicators</span><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p></o:p></span></b></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand Assigning a UEM in batch and manually<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Track Financial Aid eligibility changes using UEMS:<o:p></o:p></span></li><ul type="circle">
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level2 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">UEM for Remedial Units Exceeding 45 Units<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level2 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">UEM for Students with Academic Plan Changes within a Term<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level2 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">UEM for Ineligible Coursework<o:p></o:p></span></li></ul>
<li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand to how run and read the Track Student Eligibility Report<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand what Queries/Reports are available<o:p></o:p></span></li><li class="MsoListParagraph" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;margin-left:0in;line-height:16.8pt;mso-list:l4 level1 lfo4">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Understand how to resolve UEMs<o:p></o:p></span></li></ul>
<p class="MsoNormal" style="margin-left:1.25in"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri Light",sans-serif">UPCOMING WORK SESSIONS</span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-family:"Calibri Light",sans-serif"> </span></b><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Session:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">
<b>Expiring FY 2023 Unused Aid in Batch</b></span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">When:
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Thursday, 07/27/23, 1PM – 3PM</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Audience:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">
<span style="color:black">Staff responsible for awarding and cancelling financial aid 
</span></span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Presenter(s): 
</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Alan-Michael, FA Support Functional Analyst 
</span><o:p></o:p></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Topics:</span></b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">  Join us in a Fin Aid Work Session on how to cancel unused aid in batch. This
 work session will review this process at an advanced level.</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4">Training Team Updates</span></i><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">The QRGs and BPGs are currently undergoing a continual overhaul to accommodate the upcoming
<span class="spelle">PeopleTools</span> 8.59 system upgrade.  Keep your eyes peeled for a new look and feel of the QRGs in the coming months as we work through 4,000 QRGs and guides in the ctcLink Reference Center! </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal"><b><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">MOST RECENTLY UPDATED 8.59 QRGs/BPGs:</span></i></b><o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l2 level1 lfo5"><a href="https://ctclinkreferencecenter.ctclink.us/m/92436/l/798572-loan-processing-business-process-guide"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Loan Business Processing
 Guide</span></a><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> – make sure you bookmark the most recent version of this Business Processing Guide, as of 06/16/2023</span><o:p></o:p></li><li class="MsoNormal" style="mso-list:l2 level1 lfo5"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Pell Processing Business Processing Guide –
<b><i><span style="color:#00B050">IN PROGRESS</span></i></b><o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><i><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></i></div>
<p class="MsoNormal"><i><span style="font-size:14.0pt;color:#4472C4">Just for Fun!</span></i><span style="font-size:14.0pt;color:#4472C4">
</span><o:p></o:p></p>
<div class="MsoNormal" align="center" style="text-align:center"><span style="font-size:14.0pt;color:#4472C4">
<hr size="1" width="100%" noshade="" style="color:#0070C0" align="center">
</span></div>
<p style="margin:0in;background:white"><span style="font-size:13.5pt;font-family:"Open Sans",sans-serif;color:#636363"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">Hey, you—yeah you!  Have you had enough water today?  It’s hot out, summertime is here, make sure you stay hydrated at work!  From Healthline.com, a few tips on the benefits
 of drinking enough water:  <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">It aids in cognitive function! –Keeps you alert, focused, and improves short-term memory<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">It helps boost energy! –Activates your metabolism and improves your metabolic rate, so that means you’re more
 efficiently burning calories, even at your desk!<o:p></o:p></span></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo6"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">It helps fight off illness! –helps you better absorb vitamins, nutrients from food, and increases your chances
 of staying healthy<o:p></o:p></span></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><b><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">How much water should we drink?<o:p></o:p></span></b></p>
<p style="mso-margin-top-alt:18.75pt;margin-right:0in;margin-bottom:18.75pt;margin-left:0in;line-height:19.5pt">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#231F20">According to the </span><a href="http://www8.nationalacademies.org/onpinews/newsitem.aspx?RecordID=10925" target="_blank"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#02838D">National
 Academies of Sciences, Engineering, and Medicine</span></a><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#231F20">, general water intake (from all beverages and foods) that meet most people’s needs are:<o:p></o:p></span></p>
<ul type="disc">
<li class="MsoNormal" style="color:#231F20;mso-margin-top-alt:auto;margin-bottom:6.0pt;line-height:19.5pt;mso-list:l6 level1 lfo7">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">about 15.5 cups of water (125 ounces) each day for men<o:p></o:p></span></li><li class="MsoNormal" style="color:#231F20;mso-margin-top-alt:auto;margin-bottom:6.0pt;line-height:19.5pt;mso-list:l6 level1 lfo7">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">about 11.5 cups (91 ounces) daily for women<o:p></o:p></span></li></ul>
<p style="mso-margin-top-alt:18.75pt;margin-right:0in;margin-bottom:18.75pt;margin-left:0in;line-height:19.5pt">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#231F20">People get about 20% of their daily water intake from food. The rest is dependent on drinking water and water-based beverages. So, ideally men would consume about 100 ounces
 (3.0 liters) of water from beverages, and women, about 73 ounces (2.12 liters) from beverages.<o:p></o:p></span></p>
<p style="mso-margin-top-alt:18.75pt;margin-right:0in;margin-bottom:18.75pt;margin-left:0in;line-height:19.5pt">
<span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#231F20">You’ll have to increase your water intake if you’re exercising or living in a hotter region to avoid dehydration.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:12.0pt;background:white"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black">Source:</span><span style="color:black"> 
<a href="https://www.healthline.com/health/food-nutrition/why-is-water-important#dehydration">
16 Reasons Why Water Is Important to Human Health (healthline.com)</a></span><o:p></o:p></p>
<p class="MsoNormal" style="line-height:12.0pt;background:white"><span style="font-size:12.0pt;font-family:"Segoe UI Emoji",sans-serif;color:black"> </span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif">TGIF,
</span><o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:6pt;mso-wrap-distance-top:0;mso-wrap-distance-right:6pt;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f">
<v:imagedata src="cid:image003.jpg@01D9B0D9.F7DFA040" o:title="Compass" />
<w:wrap type="square" anchory="line"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="112" style="width:.625in;height:1.1666in" src="cid:image003.jpg@01D9B0D9.F7DFA040" align="left" hspace="8" alt="Compass" v:shapes="Picture_x0020_2"><![endif]><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">Kelly
 Forsberg </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764">ctcLink Functional Trainer | Financial Aid</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:black">o: 360-704-1066</span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue"> </span><span style="color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>