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<span style="margin:0px"><b><span class="x_x_ContentPasted0 x_ContentPasted1 ContentPasted2" style="font-size:14pt;font-family:Arial, sans-serif;margin:0px;color:black">SBCTC-ITD Memorandum </span></b></span><b><span class="x_x_ContentPasted0 x_ContentPasted1 ContentPasted2" style="font-size:14pt;font-family:Arial, sans-serif;margin:0px;color:black"> </span></b><span style="font-size:12pt;font-family:"Times New Roman", serif;margin:0px;color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_ContentPasted1 ContentPasted2" style="font-size:12pt;margin:0px;color:black">Date: March 15, 2023</span></span><span style="font-size:12pt;font-family:"Times New Roman", serif;margin:0px;color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_ContentPasted1 ContentPasted2" style="font-size:12pt;margin:0px;color:black">From: SBCTC-ITD</span></span><span style="font-size:12pt;font-family:"Times New Roman", serif;margin:0px;color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_x_ContentPasted1 x_ContentPasted1 x_ContentPasted2 ContentPasted2" style="font-size:12pt;margin:0px;color:black">Subject: Web Application Outage Continues</span></span></p>
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Sorry, folks, but the earlier all-clear was premature. The server continues to have intermittent issues and HP repair parts will be delivered this afternoon.
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<span style="color:black" class="ContentPasted0">We don’t have an estimated time for repair but will send out a notice when we are certain the server is operational and stable.
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<span style="color:black" class="ContentPasted0">Thank you for your continued patience on this Ides of March,</span></p>
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<span style="font-family:Calibri, sans-serif;font-size:14.6667px;background-color:rgb(255, 255, 255);display:inline !important" class="ContentPasted1">SBCTC IT Division</span><br>
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<span style="margin:0px"><b><span class="x_x_ContentPasted0 x_ContentPasted1" style="font-size:14pt; font-family:Arial,sans-serif; margin:0px; color:black">SBCTC-ITD Memorandum </span></b></span><b><span class="x_x_ContentPasted0 x_ContentPasted1" style="font-size:14pt; font-family:Arial,sans-serif; margin:0px; color:black"> </span></b><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_ContentPasted1" style="font-size:12pt; margin:0px; color:black">Date: March 15, 2023</span></span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_ContentPasted1" style="font-size:12pt; margin:0px; color:black">From: SBCTC-ITD</span></span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_x_ContentPasted1 x_ContentPasted1 x_ContentPasted2" style="font-size:12pt; margin:0px; color:black">Subject: Web Application Service Restored 3/15/2023</span></span></p>
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The server is again operational, and websites are back online. <br>
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We will continue to monitor the server to make sure the issue does not recur. </p>
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Thank you for your patience. </p>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black"><span class="x_ContentPasted3" style="margin:0px">SBCTC IT Division</span><br class="x_ContentPasted3">
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<div id="x_divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" class="x_elementToProof" style="font-size:11pt"><b>From:</b> SBCTC-IT Mail<br>
<b>Sent:</b> Wednesday, March 15, 2023 8:43 AM<br>
<b>Subject:</b> SYSTEMWIDE MESSAGE: Web Application Outage Notification 3/15/2023</font>
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<span style="margin:0px"><span class="x_x_ContentPasted0" style="font-size:14pt; font-family:Arial,sans-serif; margin:0px; color:black">SBCTC-ITD Memorandum </span></span><span class="x_x_ContentPasted0" style="font-size:14pt; font-family:Arial,sans-serif; margin:0px; color:black"> </span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0" style="font-size:12pt; margin:0px; color:black">Date: March 15, 2023</span></span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0" style="font-size:12pt; margin:0px; color:black">From: SBCTC-ITD</span></span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span style="margin:0px"><span class="x_x_ContentPasted0 x_x_ContentPasted1" style="font-size:12pt; margin:0px; color:black">Subject: Web Application Outage Notification 3/15/2023</span></span></p>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black">There has been a hardware failure in a SQL server that provides data for most of our websites other than ctcLink. </span><span style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"></span></p>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black">The SBCTC Network Services team is working on it, but this may be an extended outage. The following web-based applications are affected:</span><span class="x_x_ContentPasted0" style="font-size:12pt; font-family:"Times New Roman",serif; margin:0px; color:black"> </span></p>
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<span class="x_x_ContentPasted0" style="font-size:12pt; margin:0px">CapTrack </span></li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
Common Course Numbering </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
SERS </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
MetaLink </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
QARS </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
IBest Programs </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
OBIS </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
OGMS </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
ProCert </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
Smarter </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
SUE </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
Unpaid Leave </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
WABERS </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
WIPHE </li><li class="x_x_ContentPasted0" style="color:black; font-size:11pt; font-family:Calibri,sans-serif; background-color:white; margin:0px">
Data-driven sections of sbctc.edu such as staff directory and job postings. </li></ul>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black">We will send out a notice when the server is operational. </span></p>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black">Thank you for your patience.</span></p>
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<span class="x_x_ContentPasted0" style="margin:0px; color:black"><span style="color:black">SBCTC IT Division</span><br>
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