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<p class="MsoNormal">Hi Everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The PELLOUT and DLOUT processes have been cleared and you are now able to resume Pell and Loan Outbound processing.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>If you have a PELLOUT or DLOUT process that failed this afternoon between 2:25pm and 2:50pm</b>, we have deleted your No Success instances from Process Monitor and confirmed that your COD files generated successfully. You can pick up
your files, per your normal business process, from Upload/Download Files.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#201F1E;background:white">As a reminder, please always be careful with your file paths in the Generate Pell Data and Generate Direct Loan Data process Run Controls. The file path is case sensitive, so typos such as PELL2023
vs Pell2023 can cause the process to fail and block Pell and Loan processing for all colleges. </span><span style="font-size:12.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal">Thank you,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1027" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:-14.55pt;margin-top:-37pt;width:56.75pt;height:106.35pt;z-index:251661312;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image002.jpg@01D94866.1B9899B0" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="76" height="142" style="width:.7916in;height:1.4791in" src="cid:image002.jpg@01D94866.1B9899B0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:13.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Amanda
Hoover<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-family:"Calibri Light",sans-serif;color:#44546A">Senior Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">1300 Quince Street SE<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="mailto:ahoover@sbctc.edu">ahoover@sbctc.edu</a></span><span style="font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">• o: </span>
<span style="font-family:"Calibri Light",sans-serif">360-704-1042<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/">sbctc.edu</a></span><span style="font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">• </span>
<span style="font-family:"Calibri Light",sans-serif">Twitter:<span style="color:#003764">
</span><span style="color:#1F497D"><a href="https://twitter.com/SBCTCWashington">@SBCTCWashington</a></span><span style="color:#003764">
</span><span style="color:#1F497D">• </span>Facebook:<span style="color:#1F497D">
<a href="https://www.facebook.com/wasbctc/">@WASBCTC</a></span></span><o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Amanda Hoover <br>
<b>Sent:</b> Friday, February 24, 2023 2:37 PM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu<br>
<b>Subject:</b> CRITICAL ISSUE - PELL and LOAN OUTBOUND PROCESSES ARE DOWN - DO NOT RUN 2/24/2023<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Peoplesoft FA Users,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Pell and Direct Loan outbound processes are currently down.
<o:p></o:p></b></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b><span style="background:yellow;mso-highlight:yellow">Please</span></b><span style="background:yellow;mso-highlight:yellow">
<b>DO NOT RUN PELLOUT or DLOUT for any aid years.</b></span> Doing so will cause the SFA_COD_OUT process to fail and there is risk of losing data.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please inform your responsible DL and Pell processing staff.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We’re working to resolve the issue as quickly as possible and will let you know when you can resume processing.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shape id="Picture_x0020_2" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:-14.55pt;margin-top:-37pt;width:56.75pt;height:106.35pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image002.jpg@01D94866.1B9899B0" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="76" height="142" style="width:.7916in;height:1.4791in" src="cid:image002.jpg@01D94866.1B9899B0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_2"><![endif]><b><span style="font-size:13.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Amanda
Hoover<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-family:"Calibri Light",sans-serif;color:#44546A">Senior Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">1300 Quince Street SE<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="mailto:ahoover@sbctc.edu">ahoover@sbctc.edu</a></span><span style="font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">• o: </span>
<span style="font-family:"Calibri Light",sans-serif">360-704-1042<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/">sbctc.edu</a></span><span style="font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-family:"Calibri Light",sans-serif;color:#1F497D">• </span>
<span style="font-family:"Calibri Light",sans-serif">Twitter:<span style="color:#003764">
</span><span style="color:#1F497D"><a href="https://twitter.com/SBCTCWashington">@SBCTCWashington</a></span><span style="color:#003764">
</span><span style="color:#1F497D">• </span>Facebook:<span style="color:#1F497D">
<a href="https://www.facebook.com/wasbctc/">@WASBCTC</a></span></span><o:p></o:p></p>
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