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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">Hi Kim,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">The session will cover the two different options of Alternative Loan processing in ctcLink. Option 1- using a non-disbursable Item Type and SF receipting
the funds in the SF pages. Option 2- using a disbursable Item Type in FA, and coordinating with SF on how to receive the funds on the SF side. We are revamping a QRG for this process. More than a few colleges are needing help in these areas, so that’s why
we are doing a work session on it. Attendance is not mandatory, especially if your chosen option is working for you already. The session will be recorded, so you can view it at any time after we hold the session.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">Thanks,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-family:"Franklin Gothic Book",sans-serif;color:#1F497D">Kelly Forsberg</span></b><span style="color:#2F5496"><o:p></o:p></span></p>
<p class="MsoNormal"><b><span style="font-family:"Franklin Gothic Book",sans-serif;color:#1F497D">ctcLink Functional Trainer | Financial Aid</span></b><span style="color:#2F5496"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> Geer, Kimberly <Kimberly.Geer@lwtech.edu> <br>
<b>Sent:</b> Thursday, January 26, 2023 4:28 PM<br>
<b>To:</b> Alec Risk <arisk@sbctc.edu>; ctclinkfinaidsupport@lists.ctc.edu; Kelly Forsberg <kforsberg@sbctc.edu><br>
<b>Subject:</b> Re: SF/FA Cross Pillar Work Session: Alternative Loan Processing<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:12.0pt;color:black">Could I please get more information about this session? Perhaps the section of the reference center it will cover? We don't process alternative loans through ctcLink, other than
to award it as a non-disburable item type for cost of attendance purposes, so I'm wondering if this session is applicable to us.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><span style="font-family:"Lucida Calligraphy";color:black">~Kim </span><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:#538135"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="margin-bottom:7.5pt;background:white"><b><span style="font-size:12.0pt;color:black;letter-spacing:.25pt">Kimberly Geer</span></b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black;letter-spacing:.25pt"><br>
</span><span style="font-size:12.0pt;color:black;letter-spacing:.25pt">Director, Financial Aid and Veteran Services</span><span style="font-size:12.0pt;font-family:"Times New Roman",serif;color:black;letter-spacing:.25pt"> </span><span style="color:black"><o:p></o:p></span></p>
<p style="margin-bottom:7.5pt;background:white"><span style="color:black"><a href="https://www.lwtech.edu/" title="LWTech logo"><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:black;letter-spacing:.25pt;text-decoration:none"><img border="0" width="311" height="85" style="width:3.243in;height:.8888in" id="Picture_x0020_1" src="cid:image001.png@01D93226.C2F0B040"></span></b></a></span><b><span style="font-size:10.0pt;font-family:"Arial",sans-serif;color:#1F497D"> </span></b><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><b><span style="color:black;letter-spacing:.25pt">Financial Aid and Veteran Services </span></b><span style="color:black"><o:p></o:p></span></p>
<p style="background:white"><span style="color:black;letter-spacing:.25pt">West Building, Room 209 | 11605 132nd Ave NE | Kirkland, WA 98034<br>
T: (425) 739-8119 | </span><span style="color:black"><a href="mailto:kimberly.geer@lwtech.edu"><span style="font-family:"Arial",sans-serif;color:#0563C1;letter-spacing:.25pt">kimberly.geer@lwtech.edu</span></a></span><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="color:black"><a href="https://www.facebook.com/TheLWTech/" title=""Facebook icon" "><span style="color:blue;letter-spacing:.25pt;text-decoration:none"><img border="0" width="48" height="48" style="width:.5in;height:.5in" id="Picture_x0020_2" src="cid:image002.png@01D93226.C2F0B040"></span></a></span><span style="color:black"><img border="0" width="48" height="48" style="width:.5in;height:.5in" id="Picture_x0020_3" src="cid:image003.png@01D93226.C2F0B040"></span><span style="color:black"><a href="https://twitter.com/thelwtech" title="Twitter icon"><span style="color:fuchsia;letter-spacing:.25pt;text-decoration:none"><img border="0" width="48" height="48" style="width:.5in;height:.5in" id="Picture_x0020_4" src="cid:image004.png@01D93226.C2F0B040"></span></a></span><span style="color:#1F497D"> </span><span style="color:black"><o:p></o:p></span></p>
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<p style="background:white"><span style="color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> Alec Risk<br>
<b>Sent:</b> Thursday, January 26, 2023 11:28 AM<br>
<b>To:</b> Alec Risk <<a href="mailto:arisk@sbctc.edu">arisk@sbctc.edu</a>>; <a href="mailto:ctclinkfinaidsupport@lists.ctc.edu">
ctclinkfinaidsupport@lists.ctc.edu</a> <<a href="mailto:ctclinkfinaidsupport@lists.ctc.edu">ctclinkfinaidsupport@lists.ctc.edu</a>>; Kelly Forsberg <<a href="mailto:kforsberg@sbctc.edu">kforsberg@sbctc.edu</a>><br>
<b>Subject:</b> SF/FA Cross Pillar Work Session: Alternative Loan Processing<br>
<b>When:</b> Friday, February 17, 2023 9:00 AM-11:00 AM.<br>
<b>Where:</b> <a href="https://sbctc.webex.com/sbctc/j.php?MTID=m95fdfd38f6d926e34dea92fef68c932e">
https://sbctc.webex.com/sbctc/j.php?MTID=m95fdfd38f6d926e34dea92fef68c932e</a></span>
<o:p></o:p></p>
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<p class="MsoNormal"> <o:p></o:p></p>
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<h1>SF/FA Cross-Pillar Work Session: Alternative Loan Processing<o:p></o:p></h1>
<p class="xxmsonormal"><span style="font-family:"Calibri Light",sans-serif"> </span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black">Date:</span></b><span style="font-family:"Calibri Light",sans-serif;color:black"> 2/17/2023</span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black">Module/s:</span></b><span style="font-family:"Calibri Light",sans-serif;color:black"> Financial Aid</span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black">Primary Audience:</span></b><span style="font-family:"Calibri Light",sans-serif;color:black"> Student Financials and Financial Aid Alternative Loan Processors
</span><o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-family:"Calibri Light",sans-serif;color:black">Presenter/s:</span></b><span style="font-family:"Calibri Light",sans-serif;color:black"> Alec Risk, SBCTC SF ctcLink Functional Trainer & Kelly Forsberg,
SBCTC ctcLink Functional Trainer </span><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:16.8pt"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#4D4D4D">In this Work Session, we will be going over the configuration and processing steps for Alternative Loans. </span><o:p></o:p></p>
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<p class="xmsonormal"><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#2F5496">------------------------</span><o:p></o:p></p>
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<b><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">Alec Risk (SBCTC) is inviting you to a scheduled Webex meeting.
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#666666">Friday, February 17, 2023
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#666666">9:00 AM | (UTC-08:00) Pacific Time (US & Canada) | 2 hrs
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="https://sbctc.webex.com/sbctc/j.php?MTID=m95fdfd38f6d926e34dea92fef68c932e"><span style="font-size:15.0pt;color:white;text-decoration:none">Join meeting</span></a></span><o:p></o:p></p>
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<b><span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">More ways to join:</span></b><o:p></o:p></p>
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<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Join from the meeting link</span></b><o:p></o:p></p>
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<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="https://sbctc.webex.com/sbctc/j.php?MTID=m95fdfd38f6d926e34dea92fef68c932e" target="_blank"><span style="color:#005E7D;text-decoration:none">https://sbctc.webex.com/sbctc/j.php?MTID=m95fdfd38f6d926e34dea92fef68c932e</span></a></span><o:p></o:p></p>
</td>
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</tbody>
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<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
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<p class="xmsonormal" style="line-height:15.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
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<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" width="0" style="width:auto!important">
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<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Join by meeting number
</span></b><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:16.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Meeting number (access code): 2593 133 4074
</span><o:p></o:p></p>
</td>
</tr>
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<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:16.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Meeting password: jWF7jVTkM73</span><o:p></o:p></p>
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</tbody>
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<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
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<td style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="xmsonormal" style="line-height:15.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
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<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Tap to join from a mobile device (attendees only)</span></b><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="tel:%2B1-415-655-0002,,*01*25931334074%23%23*01*"><span style="color:#005E7D;text-decoration:none">+1-415-655-0002,,25931334074##</span></a> US Toll</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="tel:%2B1-206-207-1700,,*01*25931334074%23%23*01*"><span style="color:#005E7D;text-decoration:none">+1-206-207-1700,,25931334074##</span></a> United States Toll (Seattle)</span><o:p></o:p></p>
</td>
</tr>
<tr style="height:.25in">
<td style="padding:0in 0in 0in 0in;height:.25in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Join by phone</span></b><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">+1-415-655-0002 US Toll</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">+1-206-207-1700 United States Toll (Seattle)</span><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"><a href="https://sbctc.webex.com/sbctc/globalcallin.php?MTID=m4714aa90be350cb4da88edaa685e78d0"><span style="color:#005E7D;text-decoration:none">Global call-in numbers</span></a></span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
<tr style="height:15.0pt">
<td style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="xmsonormal" style="line-height:15.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<b><span style="font-size:9.0pt;font-family:"Arial",sans-serif;color:black">Join from a video system or application</span></b><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">Dial <span class="MsoHyperlink">
<span style="color:#005E7D;text-decoration:none">25931334074@sbctc.webex.com</span></span></span><o:p></o:p></p>
</td>
</tr>
<tr>
<td style="padding:0in 0in 0in 0in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333">You can also dial 173.243.2.68 and enter your meeting number.</span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0">
<tbody>
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<td style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="xmsonormal" style="line-height:15.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
<table class="MsoNormalTable" border="0" cellspacing="3" cellpadding="0" align="left" width="100%" style="width:100.0%">
<tbody>
<tr style="height:15.0pt">
<td style="padding:0in 0in 0in 0in;height:15.0pt">
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
<tr style="height:.25in">
<td style="padding:0in 0in 0in 0in;height:.25in">
<p class="xmsonormal" style="line-height:18.0pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:black">Need help? Go to
<a href="https://help.webex.com"><span style="color:#005E7D;text-decoration:none">https://help.webex.com</span></a>
</span><o:p></o:p></p>
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</tr>
<tr style="height:33.0pt">
<td style="padding:0in 0in 0in 0in;height:33.0pt">
<p class="xmsonormal" style="line-height:13.5pt;mso-element:frame;mso-element-frame-hspace:2.25pt;mso-element-wrap:around;mso-element-anchor-vertical:paragraph;mso-element-anchor-horizontal:column;mso-height-rule:exactly">
<span style="font-size:10.5pt;font-family:"Arial",sans-serif;color:#333333"> </span><o:p></o:p></p>
</td>
</tr>
</tbody>
</table>
</td>
</tr>
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<p class="xmsonormal"><span style="font-size:10.0pt"> </span><o:p></o:p></p>
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