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Good morning, </div>
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<br>
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Unfortunately, <b style="color: rgb(32, 31, 30); font-family: Calibri, sans-serif; font-size: 11pt; font-style: inherit; font-variant-ligatures: inherit; font-variant-caps: inherit;">Pell and Direct Loan outbound processes are still down. </b></div>
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<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
<b><span style="margin:0px;background-color:yellow">Please</span></b><span style="margin:0px;background-color:yellow"><span style="margin:0px"> </span><b>DO NOT RUN PELLOUT or DLOUT for any aid years.</b></span><span style="margin:0px"> </span>Doing so will
cause the SFA_COD_OUT process to fail and there is risk of losing data.</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
Please inform your responsible DL and Pell processing staff.</p>
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</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
We’re working to resolve the issue as quickly as possible and will let you know when you can resume processing.</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
</p>
<p style="margin:0px;color:rgb(32, 31, 30);background-color:rgb(255, 255, 255);font-size:11pt;font-family:Calibri, sans-serif">
Thank you!</p>
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</p>
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<img width="76" height="142" align="left" alt="Compass" style="margin:0px;animation:0.1s ease-out 0s 1 normal none running ADIae8OJIAQSicd3qKkv;width:0.7916in;height:1.4791in;cursor:pointer;min-height:auto;min-width:auto" data-outlook-trace="F:1|T:1" src="cid:5dc82bf4-6c58-4280-b22b-42a82477cc10"><b><span style="margin:0px;font-size:14pt;font-family:"Calibri Light", sans-serif;color:rgb(68, 84, 106)">Britney
Corbitt</span></b></p>
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<b><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(68, 84, 106)">Functional Analyst, Campus Solutions (Financial Aid)</span></b></p>
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<span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif">Washington State Board for Community and Technical Colleges</span></p>
<p style="margin:0in 0in 0.0001pt;font-size:11pt;font-family:Calibri, sans-serif;color:rgb(32, 31, 30);text-align:start;background-color:rgb(255, 255, 255);line-height:10.55pt">
<span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif">1300 Quince Street SE</span></p>
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<span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif">Olympia, WA 98504-2495</span></p>
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<span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(31, 73, 125)"><span style="margin: 0px; color: rgb(5, 99, 193); text-decoration: underline;"><a href="mailto:bcorbitt@sbctc.edu" title="mailto:bcorbitt@sbctc.edu">bcorbitt@sbctc.edu</a></span></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(0, 53, 97)"><span> </span></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(31, 73, 125)">•
o:<span> </span></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif">360-704-1841</span></p>
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<span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(31, 73, 125)"><a href="https://www.sbctc.edu/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="2" style="margin:0px;color:rgb(5, 99, 193);text-decoration:underline"><span style="margin:0px">sbctc.edu</span></a></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(0, 53, 97)"><span> </span></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif;color:rgb(31, 73, 125)">•<span> </span></span><span style="margin:0px;font-size:10pt;font-family:"Calibri Light", sans-serif">Twitter:<span style="margin:0px;color:rgb(0, 55, 100)"><span> </span></span><span style="margin:0px;color:rgb(31, 73, 125)"><a href="https://twitter.com/SBCTCWashington" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="3" style="margin:0px;color:rgb(5, 99, 193);text-decoration:underline"><span style="margin:0px">@SBCTCWashington</span></a></span><span style="margin:0px;color:rgb(0, 55, 100)"><span> </span></span><span style="margin:0px;color:rgb(31, 73, 125)">•<span> </span></span>Facebook:<span style="margin:0px;color:rgb(31, 73, 125)"><span> </span><a href="https://www.facebook.com/wasbctc/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="4" style="margin:0px;color:rgb(5, 99, 193);text-decoration:underline"><span style="margin:0px">@WASBCTC</span></a></span></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> ctcLinkfinaidsupport <ctclinkfinaidsupport-bounces@lists.ctc.edu> on behalf of Britney Corbitt via ctcLinkfinaidsupport <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Sent:</b> Wednesday, September 28, 2022 4:35 PM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu <ctclinkfinaidsupport@lists.ctc.edu><br>
<b>Subject:</b> [ctcLinkfinaidsupport] CRITICAL ISSUE - PELL and LOAN OUTBOUND PROCESSES ARE DOWN 9/28/2022</font>
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<p style="color:rgb(32,31,30); background-color:rgb(255,255,255); font-size:11pt; font-family:Calibri,sans-serif; margin:0px">
Good evening PeopleSoft FA Users,</p>
<div style="font-size:15px; margin:0px; color:rgb(32,31,30); background-color:rgb(255,255,255)">
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<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"> </p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"><b>Pell and Direct Loan outbound processes are currently down. </b></p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"> </p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"><b><span style="margin:0px; background-color:yellow">Please</span></b><span style="margin:0px; background-color:yellow"><span> </span><b>DO NOT RUN PELLOUT or DLOUT for any aid years.</b></span><span> </span>Doing
so will cause the SFA_COD_OUT process to fail and there is risk of losing data.</p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"> </p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px">Please inform your responsible DL and Pell processing staff.</p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"> </p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px">We’re working to resolve the issue as quickly as possible and will let you know when you can resume processing.</p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px"> </p>
<p style="font-size:11pt; font-family:Calibri,sans-serif; margin:0px">Thank you!</p>
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</p>
<p style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255)">
<img width="76" height="142" align="left" alt="Compass" style="margin:0px; width:0.7916in; height:1.4791in; min-height:auto; min-width:auto" data-outlook-trace="F:2|T:2" src="cid:3fc938ec-c422-4f4f-8ac1-93895b1d4517"><b><span style="margin:0px; font-size:14pt; font-family:"Calibri Light",sans-serif; color:rgb(68,84,106)">Britney
Corbitt</span></b></p>
<p style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255); line-height:10.55pt">
<b><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(68,84,106)">Functional Analyst, Campus Solutions (Financial Aid)</span></b></p>
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<span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges</span></p>
<p style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255); line-height:10.55pt">
<span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif">1300 Quince Street SE</span></p>
<p style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255); line-height:10.55pt">
<span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495</span></p>
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<span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(31,73,125)"><span style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><a href="mailto:bcorbitt@sbctc.edu" title="mailto:bcorbitt@sbctc.edu">bcorbitt@sbctc.edu</a></span></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(0,53,97)"><span> </span></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(31,73,125)">•
o:<span> </span></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif">360-704-1841</span></p>
<p style="margin:0in 0in 0.0001pt; font-size:11pt; font-family:Calibri,sans-serif; color:rgb(32,31,30); text-align:start; background-color:rgb(255,255,255)">
<span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(31,73,125)"><a href="https://www.sbctc.edu/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="2" style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><span style="margin:0px">sbctc.edu</span></a></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(0,53,97)"><span> </span></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif; color:rgb(31,73,125)">•<span> </span></span><span style="margin:0px; font-size:10pt; font-family:"Calibri Light",sans-serif">Twitter:<span style="margin:0px; color:rgb(0,55,100)"><span> </span></span><span style="margin:0px; color:rgb(31,73,125)"><a href="https://twitter.com/SBCTCWashington" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="3" style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><span style="margin:0px">@SBCTCWashington</span></a></span><span style="margin:0px; color:rgb(0,55,100)"><span> </span></span><span style="margin:0px; color:rgb(31,73,125)">•<span> </span></span>Facebook:<span style="margin:0px; color:rgb(31,73,125)"><span> </span><a href="https://www.facebook.com/wasbctc/" target="_blank" rel="noopener noreferrer" data-auth="NotApplicable" data-linkindex="4" style="margin:0px; color:rgb(5,99,193); text-decoration:underline"><span style="margin:0px">@WASBCTC</span></a></span></span></p>
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