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<p class="MsoNormal">Hi everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">A small request from your FA ERP team: <u>please, please, please do not email specific ERP staff if there’s a proverbial fire</u>. If the urgency requires an email, please send it to
<a href="mailto:fasupport@sbctc.edu">fasupport@sbctc.edu</a>. This ensures that it goes to the entire team and allows us to triage emergencies a lot more effectively. It also prevents one tech from owning a big problem, potentially a problem they don’t have
the bandwidth to solve because they need to be in other places too.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">We all have our go-to techs for certain issues (yes WE do too) and it can be tempting to flag them down when emergencies come up. The downside is that they really want to help you (like always), meaning their plate can get too full, too
quickly. After all, there are a lot more of you than there are of us!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Using <a href="mailto:fasupport@sbctc.edu">fasupport@sbctc.edu</a> will prevent some of our techs from being pulled into too many directions at once. They’ll still be involved, but they (and you) will get a lot more support from the beginning.
And that is something we all want!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image003.jpg@01D8863E.2975A5E0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Alan-Michael
Alston</span></b><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#003764"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Information Technology<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="mailto:aalston@sbctc.edu"><span style="color:#0563C1">aalston@sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• o: 360-704-4325
</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt;color:#0563C1">sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Twitter:</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt;color:#0563C1">@SBCTCWashington</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Facebook:
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt;color:#0563C1">@WASBCTC</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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