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<p class="MsoNormal">Hello All, <o:p></o:p></p>
<p class="MsoNormal">After review of failed processes, we have determined that any subsequent processing will need to wait until your next scheduled job or process window.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FA Support has <u>deleted</u> all of your Errored and No Success instances.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">There is no action required on your part, other than to note that your student data and processes did not run last night.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please take that into consideration while reviewing and working with your students today.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Otherwise, please consider this resolved. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FA Support<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1027" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:-14.55pt;margin-top:-37pt;width:56.75pt;height:106.35pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image005.jpg@01D850D4.C1E7EA80" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="76" height="142" style="width:.7916in;height:1.4791in" src="cid:image005.jpg@01D850D4.C1E7EA80" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Marjorie
Facio<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">1300 Quince Street SE<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="mailto:mfacio@sbctc.edu">mfacio@sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">• o:
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">360-704-1836<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/">sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">•
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Twitter:<span style="color:#003764">
</span><span style="color:#1F497D"><a href="https://twitter.com/SBCTCWashington">@SBCTCWashington</a></span><span style="color:#003764">
</span><span style="color:#1F497D">• </span>Facebook:<span style="color:#1F497D">
<a href="https://www.facebook.com/wasbctc/">@WASBCTC</a></span></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Marjorie Facio <br>
<b>Sent:</b> Friday, April 15, 2022 10:11 AM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu<br>
<b>Cc:</b> Dani Bundy <dbundy@sbctc.edu>; SFSupport <SFSupport@sbctc.edu>; Daniel Hupp <dhupp@sbctc.edu><br>
<b>Subject:</b> RE: Critical Notice! Please Review! Financial Aid Processes Failed overnight 04-14-22<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello Again, <o:p></o:p></p>
<p class="MsoNormal">Attaching a revised list that contains three more processes that began prior to 9 pm but did not fully complete.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">They are also listed below. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<table class="MsoNormalTable" border="0" cellspacing="0" cellpadding="0" width="163" style="width:122.0pt;margin-left:-.15pt;border-collapse:collapse">
<tbody>
<tr style="height:15.0pt">
<td width="163" valign="bottom" style="width:122.0pt;border:solid black 1.0pt;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">130ISIR<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="163" valign="bottom" style="width:122.0pt;border:solid black 1.0pt;border-top:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">063ISIR<o:p></o:p></span></p>
</td>
</tr>
<tr style="height:15.0pt">
<td width="163" valign="bottom" style="width:122.0pt;border:solid black 1.0pt;border-top:none;background:yellow;padding:0in 5.4pt 0in 5.4pt;height:15.0pt">
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">080ISIR<o:p></o:p></span></p>
</td>
</tr>
</tbody>
</table>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Marjorie<o:p></o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> ctcLinkfinaidsupport <<a href="mailto:ctclinkfinaidsupport-bounces@lists.ctc.edu">ctclinkfinaidsupport-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Marjorie Facio via ctcLinkfinaidsupport<br>
<b>Sent:</b> Friday, April 15, 2022 9:18 AM<br>
<b>To:</b> <a href="mailto:ctclinkfinaidsupport@lists.ctc.edu">ctclinkfinaidsupport@lists.ctc.edu</a><br>
<b>Cc:</b> Dani Bundy <<a href="mailto:dbundy@sbctc.edu">dbundy@sbctc.edu</a>>; SFSupport <<a href="mailto:SFSupport@sbctc.edu">SFSupport@sbctc.edu</a>>; Daniel Hupp <<a href="mailto:dhupp@sbctc.edu">dhupp@sbctc.edu</a>><br>
<b>Subject:</b> [ctcLinkfinaidsupport] Critical Notice! Please Review! Financial Aid Processes Failed overnight 04-14-22<br>
<b>Importance:</b> High<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning Financial Aid Processing Staff, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Production Environment Maintenance took place last night at the following time.
<o:p></o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">Thursday, April 14, 2022, 9:00 pm – Friday, April 15, 2022, 5:00 am.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Unfortunately, a separate notice from FA Support did not go out to ask you to pause any scheduled jobs or processes.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Impact<o:p></o:p></b></p>
<p class="MsoNormal">This means that if you did not see this and pause your overnight jobs and scheduled processes before 9 pm yesterday, they may have Errored or run to No Success.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Next Steps<o:p></o:p></b></p>
<p class="MsoNormal">We have attached a list of the currently known failed Jobsets and Scheduled Processes. Please review this list so that you are aware if your office’s processes were impacted.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Overall FA Jobs and Processes<o:p></o:p></b></p>
<p class="MsoNormal">We will be working this morning on the following: <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l4 level1 lfo3">Cleaning up the Process Monitor/Schedule for Failed Instances<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l4 level1 lfo3">Identifying any impact to your processing and data<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l4 level1 lfo3">Identifying next steps to get your processes ready for their next run<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">The total number that did not complete successfully is relatively high, so please afford us the time to review next steps to get your processes ready.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><b>Dual Processing<o:p></o:p></b></p>
<p class="MsoNormal">For colleges in Dual Processing, some Rollover Track Code to PS Checklist Processes did not Run to Success.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">The following colleges have files waiting to be processed:<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black;background:yellow;mso-highlight:yellow"><br>
WA040<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black;background:yellow;mso-highlight:yellow">WA050<br>
WA070<br>
WA080<br>
WA100<o:p></o:p></span></p>
<p class="MsoNormal" style="background:white"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;color:black;background:yellow;mso-highlight:yellow">WA180<br>
WA210<br>
WA250<br>
WA260<br>
WA270<o:p></o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="background:yellow;mso-highlight:yellow">We will need you to do the following:</span>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Please go to Navigator > Financial Aid > CTC Custom > CTC Interfaces > FAM > FAM .<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Look up your Track Code run control that is used to process your Rollover Track Code file and convert them to Checklists. Click 'Run.'
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">Screenshots are below.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black">You may then ask your SF SME to run their
<a href="https://ctclinkreferencecenter.ctclink.us/m/92558/l/797525-9-2-bankmobile-student-data">
Bank Mobile Student Data Process</a> to capture students from your overnight batch.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="590" height="313" style="width:6.1458in;height:3.2604in" id="Picture_x0020_1" src="cid:image006.jpg@01D850D4.C1E7EA80"><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;color:black"><o:p> </o:p></span></p>
<p class="MsoNormal"><img border="0" width="619" height="262" style="width:6.4479in;height:2.7291in" id="Picture_x0020_2" src="cid:image007.jpg@01D850D4.C1E7EA80"><span style="font-size:10.0pt;color:black"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><img border="0" width="815" height="395" style="width:8.4895in;height:4.1145in" id="Picture_x0020_3" src="cid:image008.jpg@01D850D4.C1E7EA80"><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you and we apologize for this inconvenience. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Formal announcements will follow for upcoming similar planned maintenance.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l5 level1 lfo6">FA Support<o:p></o:p></li></ul>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif;color:#44546A"><o:p> </o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shape id="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:-14.55pt;margin-top:-37pt;width:56.75pt;height:106.35pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image005.jpg@01D850D4.C1E7EA80" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="76" height="142" style="width:.7916in;height:1.4791in" src="cid:image005.jpg@01D850D4.C1E7EA80" align="left" hspace="12" alt="Compass" v:shapes="_x0000_s1026"><![endif]><b><span style="font-size:14.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Marjorie
Facio<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">1300 Quince Street SE<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="mailto:mfacio@sbctc.edu">mfacio@sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">• o:
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">360-704-1836<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/">sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">•
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Twitter:<span style="color:#003764">
</span><span style="color:#1F497D"><a href="https://twitter.com/SBCTCWashington">@SBCTCWashington</a></span><span style="color:#003764">
</span><span style="color:#1F497D">• </span>Facebook:<span style="color:#1F497D">
<a href="https://www.facebook.com/wasbctc/">@WASBCTC</a></span></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> CtclinkAlerts <<a href="mailto:ctclinkalerts-bounces@lists.ctc.edu">ctclinkalerts-bounces@lists.ctc.edu</a>>
<b>On Behalf Of </b>Daniel Hupp via CtclinkAlerts<br>
<b>Sent:</b> Friday, April 15, 2022 3:24 AM<br>
<b>To:</b> <a href="mailto:ctclinkalerts@lists.ctc.edu">ctclinkalerts@lists.ctc.edu</a><br>
<b>Subject:</b> [CtclinkAlerts] Completed - Maintenance - Production - CS/HCM - Immunization Attestation Conversions<o:p></o:p></p>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;letter-spacing:-.5pt;background:lime;mso-highlight:lime">ctcLink Production Environment – Immunization Attestation Conversions</span>
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<h1>Update<o:p></o:p></h1>
<p class="MsoNormal">This maintenance has been completed and all systems are back online.<o:p></o:p></p>
<h1>Dates<o:p></o:p></h1>
<h2>Immunization Attestation Conversions<o:p></o:p></h2>
<p class="MsoNormal">Thursday, April 14, 2022, 9:00 pm – Friday, April 15, 2022, 5:00 am – Immunization Attestation Conversion 1<o:p></o:p></p>
<h1>Issue<o:p></o:p></h1>
<p class="MsoNormal">SBCTC will be performing immunization attestation data conversion for remaining DG5 and DG6A colleges.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo9">The Campus Solutions and Human Capital Management pillars will be unavailable during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo9">The Portal and Finance pillars will remain online during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo9">Admissions (OAAP) and HighPoint Mobile HCX pages will be unavailable during the maintenance period.
<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo9">Integration between Campus CE and ctcLink will be unavailable during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo9">Canvas will not be impacted.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
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