<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
        {font-family:Wingdings;
        panose-1:5 0 0 0 0 0 0 0 0 0;}
@font-face
        {font-family:"Cambria Math";
        panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
        {font-family:"Calibri Light";
        panose-1:2 15 3 2 2 2 4 3 2 4;}
@font-face
        {font-family:Calibri;
        panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
        {font-family:"Franklin Gothic Book";
        panose-1:2 11 5 3 2 1 2 2 2 4;}
@font-face
        {font-family:"Franklin Gothic Medium";
        panose-1:2 11 6 3 2 1 2 2 2 4;}
@font-face
        {font-family:"Segoe UI Light";
        panose-1:2 11 5 2 4 2 4 2 2 3;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
        {margin:0in;
        margin-bottom:.0001pt;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
h1
        {mso-style-priority:9;
        mso-style-link:"Heading 1 Char";
        margin-top:12.0pt;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:0in;
        margin-bottom:.0001pt;
        page-break-after:avoid;
        font-size:16.0pt;
        font-family:"Calibri Light",sans-serif;
        color:#2F5496;
        font-weight:normal;}
h2
        {mso-style-priority:9;
        mso-style-link:"Heading 2 Char";
        margin-top:12.0pt;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:0in;
        margin-bottom:.0001pt;
        line-height:16.0pt;
        text-autospace:none;
        font-size:12.0pt;
        font-family:"Franklin Gothic Medium",sans-serif;
        color:#0071CE;
        font-weight:normal;}
a:link, span.MsoHyperlink
        {mso-style-priority:99;
        color:#0563C1;
        text-decoration:underline;}
a:visited, span.MsoHyperlinkFollowed
        {mso-style-priority:99;
        color:#954F72;
        text-decoration:underline;}
p.MsoListParagraph, li.MsoListParagraph, div.MsoListParagraph
        {mso-style-priority:34;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:6.0pt;
        margin-left:.5in;
        mso-add-space:auto;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpFirst, li.MsoListParagraphCxSpFirst, div.MsoListParagraphCxSpFirst
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpMiddle, li.MsoListParagraphCxSpMiddle, div.MsoListParagraphCxSpMiddle
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:0in;
        margin-left:.5in;
        margin-bottom:.0001pt;
        mso-add-space:auto;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
p.MsoListParagraphCxSpLast, li.MsoListParagraphCxSpLast, div.MsoListParagraphCxSpLast
        {mso-style-priority:34;
        mso-style-type:export-only;
        margin-top:0in;
        margin-right:0in;
        margin-bottom:6.0pt;
        margin-left:.5in;
        mso-add-space:auto;
        font-size:11.0pt;
        font-family:"Calibri",sans-serif;}
span.EmailStyle17
        {mso-style-type:personal-compose;
        font-family:"Calibri Light",sans-serif;
        color:windowtext;}
span.Heading1Char
        {mso-style-name:"Heading 1 Char";
        mso-style-priority:9;
        mso-style-link:"Heading 1";
        font-family:"Calibri Light",sans-serif;
        color:#2F5496;}
span.Heading2Char
        {mso-style-name:"Heading 2 Char";
        mso-style-priority:9;
        mso-style-link:"Heading 2";
        font-family:"Franklin Gothic Medium",sans-serif;
        color:#0071CE;}
span.BodyChar
        {mso-style-name:"Body Char";
        mso-style-link:Body;
        font-family:"Franklin Gothic Book",sans-serif;}
p.Body, li.Body, div.Body
        {mso-style-name:Body;
        mso-style-link:"Body Char";
        margin-top:3.0pt;
        margin-right:0in;
        margin-bottom:6.0pt;
        margin-left:0in;
        text-autospace:none;
        font-size:11.0pt;
        font-family:"Franklin Gothic Book",sans-serif;}
.MsoChpDefault
        {mso-style-type:export-only;
        font-family:"Calibri",sans-serif;}
@page WordSection1
        {size:8.5in 11.0in;
        margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
        {page:WordSection1;}
/* List Definitions */
@list l0
        {mso-list-id:749817918;
        mso-list-type:hybrid;
        mso-list-template-ids:1453380144 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l0:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l0:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l0:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l0:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1
        {mso-list-id:1036541825;
        mso-list-type:hybrid;
        mso-list-template-ids:1479971408 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l1:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l1:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l1:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l1:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2
        {mso-list-id:1978604399;
        mso-list-type:hybrid;
        mso-list-template-ids:1396708282 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l2:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l2:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l2:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l2:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3
        {mso-list-id:2073382123;
        mso-list-type:hybrid;
        mso-list-template-ids:425770664 67698689 67698691 67698693 67698689 67698691 67698693 67698689 67698691 67698693;}
@list l3:level1
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level2
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level3
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level4
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level5
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level6
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
@list l3:level7
        {mso-level-number-format:bullet;
        mso-level-text:\F0B7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Symbol;}
@list l3:level8
        {mso-level-number-format:bullet;
        mso-level-text:o;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:"Courier New";}
@list l3:level9
        {mso-level-number-format:bullet;
        mso-level-text:\F0A7;
        mso-level-tab-stop:none;
        mso-level-number-position:left;
        text-indent:-.25in;
        font-family:Wingdings;}
ol
        {margin-bottom:0in;}
ul
        {margin-bottom:0in;}
--></style><!--[if gte mso 9]><xml>
<o:shapedefaults v:ext="edit" spidmax="1029" />
</xml><![endif]--><!--[if gte mso 9]><xml>
<o:shapelayout v:ext="edit">
<o:idmap v:ext="edit" data="1" />
</o:shapelayout></xml><![endif]-->
</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72">
<div class="WordSection1">
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">From the Desk of Dani Bundy—<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">------------------------------------------------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">FYI, just a reminder about tomorrow and Okta login changes. See below
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
<v:stroke joinstyle="miter" />
<v:formulas>
<v:f eqn="if lineDrawn pixelLineWidth 0" />
<v:f eqn="sum @0 1 0" />
<v:f eqn="sum 0 0 @1" />
<v:f eqn="prod @2 1 2" />
<v:f eqn="prod @3 21600 pixelWidth" />
<v:f eqn="prod @3 21600 pixelHeight" />
<v:f eqn="sum @0 0 1" />
<v:f eqn="prod @6 1 2" />
<v:f eqn="prod @7 21600 pixelWidth" />
<v:f eqn="sum @8 21600 0" />
<v:f eqn="prod @7 21600 pixelHeight" />
<v:f eqn="sum @10 21600 0" />
</v:formulas>
<v:path o:extrusionok="f" gradientshapeok="t" o:connecttype="rect" />
<o:lock v:ext="edit" aspectratio="t" />
</v:shapetype><v:shape id="Picture_x0020_4" o:spid="_x0000_s1028" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84.3pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image001.jpg@01D7B5E1.C13712C0" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image002.jpg@01D7B5E1.C13712C0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_4"><![endif]><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Dani
 Bundy <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Director of ctcLink PeopleSoft Customer Support</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>From:</b> Dani Bundy <br>
<b>Sent:</b> Tuesday, September 21, 2021 10:35 AM<br>
<b>To:</b> <a href="mailto:ctclink_poc@lists.ctc.edu">ctclink_poc@lists.ctc.edu</a><br>
<b>Subject:</b> ctcLink Login portal and Okta Information <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">Good Afternoon ctcLink College Points of Contact,
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">We wanted to provide a reminder, that on or after Oct. 1, 2021, any current ctcLink users who have not already done so will be prompted to enter their
 password recovery options (e.g. email, text, or voice call) when signing into ctcLink. 
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">Up until Oct 1<sup>st</sup>, current users can still go to
</span><b><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif"><a href="https://myaccount.ctclink.us/">https://myaccount.ctclink.us/</a></span></b><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif">
<span style="color:#1F497D">to set the password recovery options. The new account activation process will not change.
<o:p></o:p></span></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<h1>Okta-related Quick Reference Guides (QRGs) in the ctcLink Reference Center:<o:p></o:p></h1>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpFirst" style="margin-bottom:6.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1">
<a href="http://ctclinkreferencecenter.ctclink.us/m/79750/l/1430139-okta-additional-security-process-video">Okta - Additional Security Process Video</a><o:p></o:p></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:6.0pt;mso-add-space:auto;mso-list:l0 level1 lfo1">
<a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1463851-okta-setting-up-your-password-recovery-options-use-after-oct-1-2021">Okta - Setting up your Password Recovery Options</a>
<o:p></o:p></li></ul>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">Please let me know if you have any questions.
<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">Thank you,
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><!--[if gte vml 1]><v:shape id="Picture_x0020_3" o:spid="_x0000_s1027" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84.3pt;z-index:251662336;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image001.jpg@01D7B5E1.C13712C0" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image003.jpg@01D7B5E1.C13712C0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_3"><![endif]><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Dani
 Bundy <o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Director of ctcLink PeopleSoft Customer Support</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><o:p> </o:p></span></p>
<p class="MsoNormal"><b>From:</b> Dani Bundy <br>
<b>Sent:</b> Thursday, July 15, 2021 1:42 PM<br>
<b>To:</b> <a href="mailto:ctclink_poc@lists.ctc.edu">ctclink_poc@lists.ctc.edu</a><br>
<b>Subject:</b> ctcLink Login portal and Okta upgrade documentation <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Dear ctcLink College and SBCTC Points of Contact:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">As you know, the ctcLink Login process will be upgraded on Saturday, July 31, 2021 to provide better security and user-friendly self-service password-reset options. The
<a href="https://gateway.ctclink.us/">ctcLink portal link address</a> and basic functionality won’t change, but the new ctcLink PeopleSoft login portal will change the way passwords are currently reset.<o:p></o:p></p>
<p class="MsoNormal">The attached document<a name="_Toc77237899"></a><a name="_Toc77235883"><span style="mso-bookmark:_Toc77237899">, designed to help colleges and the SBCTC agency get ready</span></a>, includes:<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormalCxSpMiddle" style="margin-bottom:6.0pt;mso-add-space:auto;mso-list:l2 level1 lfo2">
a description of what is changing<o:p></o:p></li><li class="MsoNormalCxSpMiddle" style="margin-bottom:6.0pt;mso-add-space:auto;mso-list:l2 level1 lfo2">
a variety of resources, including related QRGs and announcements/web content you can modify to communicate with your college or agency specific to students, staff and faculty audiences<o:p></o:p></li><li class="MsoNormalCxSpLast" style="margin-bottom:6.0pt;mso-add-space:auto;mso-list:l2 level1 lfo2">
information for college support/PeopleSoft security administrators<o:p></o:p></li></ul>
<h1>Okta-related Quick Reference Guides (QRGs) in the ctcLink Reference Center:<o:p></o:p></h1>
<h2><a name="_Toc77170967">For College Students, Faculty, and Staff </a><o:p></o:p></h2>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt"><a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1432241-okta-additional-security-process-video">Okta - Additional Security Process Video</a><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt"><a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1429758-okta-activating-your-ctclink-account">Okta - Activating Your ctcLink Account</a><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt"><a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1429759-okta-resetting-your-ctclink-password-unlock-account">Okta - Resetting Your ctcLink Password/Unlock Account</a><o:p></o:p></span></li><li class="MsoNormal" style="mso-list:l1 level1 lfo3"><span style="font-size:10.0pt"><a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1429760-okta-account-password-recovery-options-update">Okta - Account (Password) Recovery Options Update</a><o:p></o:p></span></li></ul>
<h2><a name="_Toc77170968">For PeopleSoft Security Administrators or Designated Staff</a>
<o:p></o:p></h2>
<p class="Body" style="margin-left:.5in;text-indent:-.25in;mso-list:l3 level1 lfo4">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">      
</span></span></span><![endif]><a href="http://ctclinkreferencecenter.ctclink.us/m/56084/l/1421129-okta-reset-peoplesoft-user-account">Okta - Reset PeopleSoft User Account</a> (Security Roles/Users)<o:p></o:p></p>
<p class="MsoListParagraph"><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal">Please let me know if you have questions or concerns.<o:p></o:p></p>
<p class="MsoNormal"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><!--[if gte vml 1]><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Compass" style='position:absolute;margin-left:0;margin-top:0;width:45pt;height:84.3pt;z-index:251661312;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
<v:imagedata src="cid:image001.jpg@01D7B5E1.C13712C0" o:title="Compass" />
<w:wrap type="square"/>
</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image004.jpg@01D7B5E1.C13712C0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Dani
 Bundy <o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F3864">Director of ctcLink PeopleSoft Customer Support
<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D"><a href="mailto:dbundy@sbctc.edu"><span style="color:blue">dbundy@sbctc.edu</span></a>
</span><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#003764">• c: 360-619-8960 o: 360-704-1028 •</span><span style="font-size:12.0pt;font-family:"Segoe UI Light",sans-serif;color:#1F497D">
<a href="https://www.sbctc.edu/"><span style="color:blue">sbctc.edu</span></a></span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:12.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>