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<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">From the Desk of Sandy Main, Director of Application Services, SBCTC—<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">----------------<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">Good afternoon,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">We have determined that the Enable Screen Reader Mode option at the
<a href="https://gateway.ctclink.us/">ctcLink login page</a> does not automatically activate throughout the different pillars in ctcLink (Campus Solutions, Financials, and Human Capital Management). We have been working with Oracle, our software vendor, and
it’s been confirmed this is related to our current configuration. We are looking into various options to resolve the issue long-term.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">Until we have a permanent fix in place, faculty, staff and students that use screen readers in ctcLink will need to adjust their individual preferences manually to enable the screen reader
mode. Once they make the change, it will remain active until the user decides to turn the feature off.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif">Instructions are available at the
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/screen-reader-mode.aspx">
Enable Screen Reader Mode</a> web page or through a Screen Reader Mode Quick Reference Guides (QRGs). Direct links to both resources are also available on the
<a href="https://www.sbctc.edu/colleges-staff/it-support/ctclink/ctclink-accessibility.aspx">
ctcLink Accessibility Page</a> under <b>ctcLink User Accessibility Resources</b>:<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif"><a href="http://ctclinkreferencecenter.ctclink.us/m/88853/l/1386703-9-2-enable-screen-reader-mode">Advisor Self-Service: Enable Screen Reader Mode</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif"><a href="http://ctclinkreferencecenter.ctclink.us/m/79746/l/1381083-9-2-enable-screen-reader-mode">Employee Self-Service: Enable Screen Reader Mode</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif"><a href="http://ctclinkreferencecenter.ctclink.us/m/79747/l/1386700-9-2-enable-screen-reader-mode">Faculty Self-Service: Enable Screen Reader Mode</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif"><a href="http://ctclinkreferencecenter.ctclink.us/m/79748/l/1386701-9-2-enable-screen-reader-mode">Manager Self-Service: Enable Screen Reader Mode</a><o:p></o:p></span></p>
<p class="MsoNormal" style="margin-left:.25in;text-indent:-.25in;mso-list:l0 level1 lfo1">
<![if !supportLists]><span style="font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]><span style="font-family:"Calibri Light",sans-serif"><a href="http://ctclinkreferencecenter.ctclink.us/m/79750/l/1386702-9-2-enable-screen-reader-mode">Student Self-Service: Enable Screen Reader Mode</a><o:p></o:p></span></p>
<p class="MsoNormal"><i><span style="font-family:"Calibri Light",sans-serif"><o:p> </o:p></span></i></p>
<p class="MsoNormal"><b>Please share this information broadly with your college staff, and IT/ctcLink help desk. PIOs: Please include your college web team so they can add to relevant student, ctcLink, staff and/or HR resource pages</b>.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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