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<p class="MsoNormal">Hi Everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">I believe you’re all aware of this but it is Go-Live week. We just welcomed four new colleges to Peoplesoft! The team is currently hosting support webex meetings for the new colleges and guiding them through the first couple of weeks.
This means you will see a noticeable slowdown in the ticket response rate, especially this week.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have a truly critical emergency, please set the priority in your tickets appropriately. This will help us, help you
<span style="font-family:"Segoe UI Emoji",sans-serif">😊</span>. Thanks as always for your patience and Happy Monday!!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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</v:shape><![endif]--><![if !vml]><img width="60" height="113" style="width:.625in;height:1.1736in" src="cid:image003.jpg@01D6FE10.0ED3ED30" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Alan-Michael
Alston</span></b><b><span style="font-size:14.0pt;font-family:"Arial Narrow",sans-serif;color:#003764"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Information Technology<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="mailto:aalston@sbctc.edu"><span style="color:#0563C1">aalston@sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• o: 360-704-4325
</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt;color:#0563C1">sbctc.edu</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Twitter:</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt;color:#0563C1">@SBCTCWashington</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#003764">
</span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D">• Facebook:
</span><span style="font-family:"Arial Narrow",sans-serif;color:#1F497D"><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt;color:#0563C1">@WASBCTC</span></a></span><span style="font-size:10.0pt;font-family:"Arial Narrow",sans-serif;color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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