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<p class="MsoNormal">Good afternoon, <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Based on feedback from users, it will be helpful to ensure speed-keys have been set up for your users prior to sending communications.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Otherwise, you may need to stop before Step 2 and assign speed-keys before users can perform Step 2.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Here’s how to set up communication Speed Keys for your staff:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://ctclinkreferencecenter.ctclink.us/m/79552/l/941799-9-2-communication-speed-keys-set-up">http://ctclinkreferencecenter.ctclink.us/m/79552/l/941799-9-2-communication-speed-keys-set-up</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thanks for the feedback!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FA SUPPORT<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><b>From:</b> Marjorie Facio <br>
<b>Sent:</b> Friday, December 11, 2020 5:08 PM<br>
<b>To:</b> ctclinkfinaidsupport@lists.ctc.edu<br>
<b>Cc:</b> FASupport <FASupport@sbctc.edu><br>
<b>Subject:</b> Financial Aid How-To: Sending a communication to a single student<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Hello ctcLink FA Users: <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Below please find some helpful information to send a letter out to a student, one at a time, as necessary.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Steps to Assign A Single Communication: <o:p></o:p></p>
<ol style="margin-top:0in" start="1" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">Add it to an individual student Communication Management page.<o:p></o:p></li></ol>
<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;background:white"><a href="http://ctclinkreferencecenter.ctclink.us/m/79552/l/1032345-9-2-communications-adding-a-communication">http://ctclinkreferencecenter.ctclink.us/m/79552/l/1032345-9-2-communications-adding-a-communication</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ol style="margin-top:0in" start="2" type="1">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">After adding the individual communication, send it out using the Communication Generation process. There is an option to send to one individual student.<o:p></o:p></li></ol>
<p class="MsoNormal" style="text-indent:.5in"><span style="font-size:10.5pt;font-family:"Segoe UI",sans-serif;background:white"><a href="http://ctclinkreferencecenter.ctclink.us/m/79545/l/1016263-9-2-communications-running-the-communication-generation-process">http://ctclinkreferencecenter.ctclink.us/m/79545/l/1016263-9-2-communications-running-the-communication-generation-process</a></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">After running the Comm Gen process, you can return to the indidual student’s communication management page to view the outcome of the communication and to view the communication that went out.
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Lastly, here’s how to set up communication Speed Keys for your staff:<o:p></o:p></p>
<p class="MsoNormal"><a href="http://ctclinkreferencecenter.ctclink.us/m/79552/l/941799-9-2-communication-speed-keys-set-up">http://ctclinkreferencecenter.ctclink.us/m/79552/l/941799-9-2-communication-speed-keys-set-up</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Have a great weekend!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">FA SUPPORT<o:p></o:p></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><!--[if gte vml 1]><v:shapetype id="_x0000_t75" coordsize="21600,21600" o:spt="75" o:preferrelative="t" path="m@4@5l@4@11@9@11@9@5xe" filled="f" stroked="f">
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Facio<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><b><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#44546A">Functional Analyst, Campus Solutions (Financial Aid)<o:p></o:p></span></b></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">1300 Quince Street SE<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Olympia, WA 98504-2495<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:10.55pt;text-autospace:none"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="mailto:mfacio@sbctc.edu">mfacio@sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">• o:
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">360-704-1836<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D"><a href="https://www.sbctc.edu/">sbctc.edu</a></span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#003561">
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif;color:#1F497D">•
</span><span style="font-size:10.0pt;font-family:"Calibri Light",sans-serif">Twitter:<span style="color:#003764">
</span><span style="color:#1F497D"><a href="https://twitter.com/SBCTCWashington">@SBCTCWashington</a></span><span style="color:#003764">
</span><span style="color:#1F497D">• </span>Facebook:<span style="color:#1F497D">
<a href="https://www.facebook.com/wasbctc/">@WASBCTC</a></span></span><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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