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</head>
<body lang="EN-US" link="#0563C1" vlink="#954F72" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Hello everyone,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please see below. The entire ctcLink production environment will be offline
<b>on Saturday, December 9<sup>th</sup> from 8:00 am to 10:30 am</b>. In addition to the information outlined below, please note:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">OAAP and HCX (Mobile) will be unavailable during the maintenance window.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l2 level1 lfo3">The integration between CampusCE and ctcLink will be unavailable during the maintenance window. Following completion of the maintenance period, colleges will need to resubmit any unprocessed
orders during the down time. <o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kyrsten<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Kyrsten Catlin, M.Ed.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Associate Director | Campus Solutions (CS Core)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><a href="mailto:kcatlin@sbctc.edu"><span style="font-family:"Franklin Gothic Book",sans-serif">kcatlin@sbctc.edu</span></a><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">
</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">• (360)704-4393</span><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p></o:p></span></p>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</div>
<div>
<p class="MsoTitle" style="margin:0in"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;color:#1F4E79;letter-spacing:-.5pt;background:yellow;mso-highlight:yellow">ctcLink Production Environment – Server Maintenance</span><span style="color:#1F4E79"><o:p></o:p></span></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This notice is for all users of the ctcLink production environment.<o:p></o:p></p>
<h1>Date<o:p></o:p></h1>
<p class="MsoNormal">Saturday, December 9, 2023, 8:00 am – 10:30 am<o:p></o:p></p>
<h1>Issue<o:p></o:p></h1>
<p class="MsoNormal">SBCTC will be installing Oracle patches during this maintenance window.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo6">The entire ctcLink production environment will remain offline during the maintenance window.
<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo6">Users logging into ctcLink will be directed to an offline notice with links to college Canvas sites.<o:p></o:p></li><li class="MsoListParagraph" style="margin-left:0in;mso-list:l0 level1 lfo6">Canvas will not be impacted.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
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