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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Please see below for important information. Although this Saturday’s Image update is for the HCM pillar, please note that there is planned server maintenance scheduled for the first hour (5:00 am to 6:00 am) which
<b>will also impact</b> the availability of Campus Solutions, Portal, OAAP, HCX (Mobile), and CampusCE during this time. Canvas
<b>will</b> <b>not</b> be impacted. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Sincerely,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Kyrsten<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<div>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><b><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#003764">Kyrsten Catlin, M.Ed.<o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Associate Director | Campus Solutions (CS Core)<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><u><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue"><a href="mailto:kcatlin@sbctc.edu">kcatlin@sbctc.edu</a></span></u><span style="font-family:"Franklin Gothic Book",sans-serif;color:blue">
</span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">• (360)704-4393</span><span style="font-family:"Franklin Gothic Book",sans-serif"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<div style="border:none;border-top:solid #E1E1E1 1.0pt;padding:3.0pt 0in 0in 0in">
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoTitle" style="margin:0in"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;letter-spacing:-.5pt;background:yellow;mso-highlight:yellow">ctcLink Production Environment – Server Maintenance, HCM Image 46 Update</span><o:p></o:p></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This reminder is for all users of the ctcLink production environment.<o:p></o:p></p>
<h1>Date<o:p></o:p></h1>
<p class="MsoNormal">Saturday, August 26, 2023, 5:00 am – 1:00 pm<o:p></o:p></p>
<h1>Issue<o:p></o:p></h1>
<p class="MsoNormal">SBCTC will be performing maintenance on ctcLink to deploy server updates and HCM Image 46<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>ctcLink will be unavailable for the first hour of the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Human Capital Management (HCM) pillar will be unavailable during the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>The Portal, Campus Solutions (CS), and Finance pillars will be unavailable during the first hour of the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Admissions (OAAP) and HighPoint HCX mobile pages will be unavailable during the first hour of the maintenance period.
<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Integration between CampusCE and ctcLink will be unavailable during the first hour of the maintenance period.<o:p></o:p></p>
<p class="MsoListParagraph" style="text-indent:-.25in;mso-list:l0 level1 lfo2"><![if !supportLists]><span style="font-size:10.0pt;font-family:Symbol"><span style="mso-list:Ignore">·<span style="font:7.0pt "Times New Roman"">
</span></span></span><![endif]>Canvas will not be impacted.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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