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<p class="MsoTitle" style="margin:0in"><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;color:black;letter-spacing:-.5pt;background:yellow">ctcLink Production Environment – DG6B Conversions</span><span style="font-size:28.0pt;font-family:"Calibri Light",sans-serif;letter-spacing:-.5pt"><o:p></o:p></span></p>
<p class="MsoNormal"> <o:p></o:p></p>
<p class="MsoNormal">This reminder is for all users of the ctcLink production environment.<o:p></o:p></p>
<h1>Dates<o:p></o:p></h1>
<h2>Bio-Demo Conversion<o:p></o:p></h2>
<p class="MsoNormal">Thursday, April 21, 2022, 9:00 pm – Friday, April 22, 2022, 5:00 am<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<h2>Weekend Conversion<o:p></o:p></h2>
<p class="MsoNormal">Friday, April 22, 2022, 3:00 pm – Monday, April 25, 2022, 7:00 am<o:p></o:p></p>
<h1>Issues<o:p></o:p></h1>
<h2>Bio-Demo Conversion<o:p></o:p></h2>
<p class="MsoNormal">SBCTC will be performing bio-demo conversion in support of the DG6B weekend conversion.<o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo3">The Campus Solutions and Human Capital Management pillars will be unavailable during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo3">The Portal and Finance pillars will remain online during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo3">Admissions (OAAP) and HighPoint Mobile HCX pages will be unavailable during the maintenance period.
<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo3">Integration between Campus CE and ctcLink will be unavailable during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l0 level1 lfo3">Canvas will not be impacted.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
<h2>Weekend Conversion<o:p></o:p></h2>
<p class="MsoNormal">SBCTC will be performing weekend conversion activities. <o:p></o:p></p>
<ul style="margin-top:0in" type="disc">
<li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6">The entire ctcLink environment will remain offline during the Weekend Conversion dates noted above.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6">A portal message will be added the week of the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6"><span style="color:black;background:white">Users who attempt to login will be redirected to an outage page during the maintenance period.</span><o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6">Admissions (OAAP) and HighPoint Mobile HCX pages will be unavailable during the maintenance period.
<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6">Integration between Campus CE and ctcLink will be unavailable during the maintenance period.<o:p></o:p></li><li class="MsoNormal" style="margin-left:-.25in;mso-list:l1 level1 lfo6">Canvas will not be impacted.<o:p></o:p></li></ul>
<p class="MsoNormal"><o:p> </o:p></p>
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