<html xmlns:v="urn:schemas-microsoft-com:vml" xmlns:o="urn:schemas-microsoft-com:office:office" xmlns:w="urn:schemas-microsoft-com:office:word" xmlns:m="http://schemas.microsoft.com/office/2004/12/omml" xmlns="http://www.w3.org/TR/REC-html40">
<head>
<meta http-equiv="Content-Type" content="text/html; charset=us-ascii">
<meta name="Generator" content="Microsoft Word 15 (filtered medium)">
<!--[if !mso]><style>v\:* {behavior:url(#default#VML);}
o\:* {behavior:url(#default#VML);}
w\:* {behavior:url(#default#VML);}
.shape {behavior:url(#default#VML);}
</style><![endif]--><style><!--
/* Font Definitions */
@font-face
{font-family:"Cambria Math";
panose-1:2 4 5 3 5 4 6 3 2 4;}
@font-face
{font-family:Calibri;
panose-1:2 15 5 2 2 2 4 3 2 4;}
@font-face
{font-family:Aptos;
panose-1:2 11 0 4 2 2 2 2 2 4;}
/* Style Definitions */
p.MsoNormal, li.MsoNormal, div.MsoNormal
{margin:0in;
font-size:12.0pt;
font-family:"Aptos",sans-serif;
mso-ligatures:standardcontextual;}
span.EmailStyle17
{mso-style-type:personal-compose;
font-family:"Aptos",sans-serif;
color:windowtext;}
.MsoChpDefault
{mso-style-type:export-only;}
@page WordSection1
{size:8.5in 11.0in;
margin:1.0in 1.0in 1.0in 1.0in;}
div.WordSection1
{page:WordSection1;}
--></style>
</head>
<body lang="EN-US" link="#467886" vlink="#96607D" style="word-wrap:break-word">
<div class="WordSection1">
<p class="MsoNormal">Good Morning Everyone!<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Attached is the DOC IT Service Level Targets document, which we have been collaborating on with DOC IT. The effective date of this document is March 1<sup>st</sup>, 2025. There are still a couple of signatures that need to be added. Once
that has been done I will upload this document to our Teams space. <o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This has been a long time coming and I would like to say thanks to everyone that helped put this document together.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you have any questions, please let me know.<o:p></o:p></p>
<div>
<div>
<p class="MsoNormal" style="mso-margin-top-alt:auto;mso-margin-bottom-alt:auto"><span style="font-family:"Calibri",sans-serif;color:black;mso-ligatures:none">Andy Duckworth (he|him)<br>
Technology Innovation Officer<br>
w (360) 704-4311 c (253) 318-7586<o:p></o:p></span></p>
<table class="MsoNormalTable" border="0" cellpadding="0">
<tbody>
<tr style="height:19.5pt">
<td width="22" style="width:16.5pt;padding:.75pt .75pt .75pt .75pt;height:19.5pt">
<p class="MsoNormal"><a href="https://outlook.office.com/bookwithme/user/a19387ebdf9440c3a7d1ee06ca22cc62@sbctc.edu?anonymous&ep=signature"><span style="color:blue;text-decoration:none"><img border="0" width="20" height="20" style="width:.2083in;height:.2083in" id="Picture_x0020_1" src="cid:image001.png@01DB8E74.B4364E50" alt="signature_471414182"></span></a><span style="mso-ligatures:none"><o:p></o:p></span></p>
</td>
<td width="2" style="width:1.5pt;padding:.75pt .75pt .75pt .75pt;height:19.5pt"></td>
<td width="194" style="width:145.45pt;padding:.75pt .75pt .75pt .75pt;height:19.5pt">
<p class="MsoNormal"><span style="color:#0078D4;mso-ligatures:none"><a href="https://outlook.office.com/bookwithme/user/a19387ebdf9440c3a7d1ee06ca22cc62@sbctc.edu?anonymous&ep=signature"><span style="color:#0078D4;text-decoration:none">Book time to meet with
me</span></a></span><span style="mso-ligatures:none"><o:p></o:p></span></p>
</td>
<td width="2" style="width:1.5pt;padding:.75pt .75pt .75pt .75pt;height:19.5pt"></td>
</tr>
</tbody>
</table>
</div>
</div>
<p class="MsoNormal"><o:p> </o:p></p>
</div>
</body>
</html>