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<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Good afternoon, everyone,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">I’m trying to collect some information. Can you please let me know how many tickets you have open, their ticket numbers, the date they were opened, what the ticket
was for, and if it is OSN or not OSN related? I’m collecting some information for a meeting with Kristen and actual data would be helpful to have.<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">Thank you and let me know if you have any questions,<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764">John Michel<o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764"><o:p> </o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_1" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass " style='position:absolute;margin-left:0;margin-top:3.4pt;width:45.1pt;height:84.5pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:9pt;mso-wrap-distance-top:0;mso-wrap-distance-right:9pt;mso-wrap-distance-bottom:0;mso-position-horizontal:absolute;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:text;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page'>
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<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">John Michel<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none">Senior Support Engineer / Corrections Education</span><span style="font-size:12.0pt;font-family:"Franklin Gothic Medium",sans-serif;color:#003764;mso-ligatures:none"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764;mso-ligatures:none">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764;mso-ligatures:none"><a href="mailto:jmichel@sbctc.edu">jmichel@sbctc.edu</a> • c: 253-549-1974<o:p></o:p></span></p>
<p class="MsoNormal" style="line-height:normal"><span style="color:#003764;mso-ligatures:none"><a href="https://www.sbctc.edu/"><span style="font-family:"Franklin Gothic Book",sans-serif">sbctc.edu</span></a></span><span style="font-family:"Franklin Gothic Book",sans-serif;color:#003764;mso-ligatures:none"><o:p></o:p></span></p>
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