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<div class="elementToProof"><span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">Dear CATO co-chairs Michael, Zach, and membership:</span></div>
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<span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">As you may have heard by now, our presidents voted to move forward with an RFP process to identify a system-wide Student
Success/Advising tool that integrates with ctcLink. SBCTC staff will help facilitate this process with leadership from Lauren Hibbs and Monica Wilson. We are committed to ensuring that finding the most accessible option available to us remains a key requirement
throughout this process.</span></div>
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<span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">We are seeking a representative from both CATO and DSSC to participate. Please see Lauren's email below for details and
let me know by Monday December 11<sup>th</sup> if you are interested. We are happy to answer any questions.</span></div>
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<span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">(I apologize for sending this out on a Friday morning with a Monday deadline—I have been out sick this week.)</span></div>
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<span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">Thank you!</span></div>
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<span style="letter-spacing: normal; font-family: "Century Gothic", sans-serif; font-size: 11pt; font-weight: 400; color: rgb(0, 0, 0);">Monica</span></div>
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<span style="color: rgb(32, 31, 30);"><img alt="Title: SBCTC logo - Description: Compass" width="60" height="113" style="width: 60px; height: 113px; max-width: initial; margin-top: 0px; margin-bottom: 0px; float: left;" data-outlook-trace="F:1|T:1" src="cid:8d759c2c-e4a7-49f2-b90b-0d47742a9aa9"></span></p>
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<span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 14pt; color: rgb(0, 32, 96);"><b>Monica M. Olsson (she/her/hers)</b></span></p>
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<span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 12pt; color: rgb(0, 32, 96);">Policy Associate – Accessible IT Coordinator</span></p>
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<span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 12pt; color: rgb(0, 32, 96);">Washington State Board for Community and Technical Colleges</span></p>
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<span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 12pt; font-weight: 400; color: rgb(0, 32, 96); background-color: rgb(255, 255, 255);">•Email:
</span><span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 12pt; color: rgb(5, 99, 193);"><b><a href="mailto:molsson@sbctc.edu" target="_blank" rel="noopener noreferrer" style="margin: 0px;">molsson@sbctc.edu</a></b></span><span style="font-family: "Franklin Gothic Book", sans-serif, serif, EmojiFont; font-size: 12pt; color: rgb(0, 32, 96);"><b> </b>•
Phone: 360-704-3922</span></p>
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<span style="font-size: 12pt;"><b><i>The power of the Web is in its universality.</i></b></span><b><i><br>
</i></b><span style="font-size: 12pt;"><b><i>Access by everyone regardless of disability is an essential aspect.</i></b></span></p>
<p style="text-align: left; margin: 0in; font-family: Calibri, sans-serif; font-size: 11pt; color: rgb(36, 36, 36); background-color: rgb(255, 255, 255);">
Tim Berners-Lee, W3C Director and inventor of the World Wide Web</p>
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<td><span style="font-family: "Century Gothic", sans-serif; font-size: 11pt; color: rgb(12, 100, 192);"><a href="https://outlook.office.com/bookwithme/user/321a279c65664c04a18fa34a96e959ab@sbctc.edu?anonymous&ep=signature" style="text-decoration: none; color: rgb(12, 100, 192);">Book
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> Lauren Hibbs <lhibbs@sbctc.edu><br>
<b>Sent:</b> Monday, December 4, 2023 9:22 AM<br>
<b>To:</b> Christine McMullin <cmcmullin@sbctc.edu>; Yokiko Hayashi-Saguil <yhayashi-saguil@sbctc.edu>; Monica Olsson <molsson@sbctc.edu>; Monica Wilson <mwilson@sbctc.edu><br>
<b>Cc:</b> Robert Cox <robert.cox@centralia.edu>; Mari Acob-Nash <mari.acob-nash@edmonds.edu>; Hayden, Ruby <ruby.hayden@lwtech.edu>; Karl Smith <ksmith@tacomacc.edu>; Taga, Brendon <btaga@olympic.edu><br>
<b>Subject:</b> (Timely Request) Council Representatives for Student Success Tool RFP Task Force</font>
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<p class="x_p1" style="margin:0in"><span class="x_s1"><b>WSSSC & SBCTC Council Liaisons,
</b></span></p>
<p class="x_p1" style="margin:0in"><span class="x_s1"> </span></p>
<p class="x_p1" style="margin:0in"><span class="x_s1">I am reaching out to request your support in providing a short list of
<b>4-5 potential commission and council representatives</b> who may serve on the Student Success Tool RFP Task Force. The shortlist of individuals generated through the commissions input will be submitted to WACTC for their final decision on taskforce membership
(1-2 will be selected), with the taskforce set to commence its activities January 2024. I am requesting the councils reply no later than
<b>Monday, December 11<sup>th</sup> </b>to compile this list<b> </b>from the following areas:<b>
</b></span></p>
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<p class="x_MsoNormal"><span style="color:black">ACC (</span><span style="color:#00B050"><span style="">Christine-Mari</span></span><span style="color:black"><span style="">)</span></span><span style=""></span></p>
<p class="x_MsoNormal"><span style="color:black">ARC (</span><span style="color:#00B050"><span style="">Christine- Ruby</span></span><span style="color:black"><span style="">)</span></span><span style=""></span></p>
<p class="x_MsoNormal"><span style="color:black">FAC (</span><span style="color:#00B050"><span style="">Yokiko – Karl</span></span><span style="color:black"><span style="">)</span></span><span style=""></span></p>
<p class="x_MsoNormal"><span style="color:black">DSSC (</span><span style="color:#00B050"><span style="">Monica O. – Brendon</span></span><span style="color:black"><span style="">) </span></span><span style=""></span></p>
<p class="x_MsoNormal"><span style="color:black">Navigator or Guided Pathways Lead (</span><span style="color:#00B050"><span style="">Monica Wilson-TBD</span></span><span style="color:black"><span style="">)</span></span><span style=""></span></p>
<p class="x_p1" style="margin:0in"> </p>
<p class="x_p1" style="margin:0in"><b><span style="color:black">Student Success Tool Purpose:</span></b><span style="color:black">
</span></p>
<p class="x_p1" style="margin:0in"><span style="color:black">The primary purpose of the student success tool is to enhance and support
<b><i>academic progress, academic planning, and student achievement.</i></b> These tools provide insights into student performance, engagement, and behavior, allowing for interventions and support. Key objectives include improving retention, graduation rates,
and providing a positive e-learning environment. Student success tools, utilizing data analytics, communication tools, and predictive modeling, enable educators and institutions to proactively address challenges, identify opportunities, and contribute to the
well-being and success of students.</span></p>
<p class="x_p1" style="margin:0in"> </p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1"><b>Background:</b></span><b></b></p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1">The responsibilities associated with this role are still being refined, and your insights will be invaluable in ensuring that the selected representatives align
with the evolving requirements of the taskforce. The overarching goal is to have a diverse and skilled group that can effectively communicating with their peers and contribute to the development and implementation of the Student Success Tool RFP. The timeline
for this taskforce is likely to be approximately one year. </span></p>
<p class="x_p1" style="margin:0in"> </p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1"><b>Your Assistance:</b></span><b></b></p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1">Please work with your council leadership to identify
<b><span style="color:#00B050">4-5 individuals within your commission </span></b>who possess the expertise, inclusive and people-centered communication skills, and commitment to make meaningful contributions to this taskforce. Please share the taskforce principals
identified by WSSSC that will guide this work (located at the end of this email) as an initial step of commitment. Once you've identified potential candidates, please provide me with their names, title, institution, and a brief rationale for their suitability
by <b><span style="color:#00B050">Monday, December 11, 2023</span></b>. </span></p>
<p class="x_p1" style="margin:0in"><span class="x_s1"> </span></p>
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<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1"><b>Next Steps:</b></span><b></b></p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1">The compiled council recommendation list will be provided to WACTC on Friday, December 15, for their deliberation. WACTC is anticipated to select 1-2 representatives
from each of these areas (note: additional members from other councils and groups are anticipated as well). Once identified, I will confirm selected commission individuals with each of you. The selected representatives will embark on their responsibilities
starting in January 2024 through virtual participation. </span></p>
<p class="x_p1" style="margin:0in"> </p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1">We greatly appreciate your cooperation and assistance in making sure that the taskforce is comprised of diverse individuals who can actively contribute to the success
of this initiative. Should you have any questions or need further clarification, please feel free to reach out to me!
</span></p>
<p class="x_p1" style="margin:0in"> </p>
<p class="x_p1" style="margin:0in; font-size-adjust:none; font-kerning:auto"><span class="x_s1">Thank you.
</span></p>
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<p class="x_MsoNormal"><b><span style="font-size:14.0pt; color:#0070C0">Student Success Tool RFP Process Guiding Principles:</span></b><span style="font-size:14.0pt; color:#0070C0"></span></p>
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<li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">Understanding the Need for Change</span></b><span style="">: Recognizing the necessity for change and acknowledging existing pain points and limitations is the first crucial
step in initiating this transformative process.</span></li><li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">Clear Definition of Objectives</span></b><span style="">: After identifying the need for change, the focus shifts to defining clear objectives, outcomes, and revised business
processes.</span></li><li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">Thorough System Selection</span></b><span style="">: The selection of the right system is a pivotal decision. It involves extensive research, consultation, and at times,
trial and error. The chosen system should align with the defined objectives, be user-friendly, and possess the capacity to adapt to evolving needs.</span></li><li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">People-Centric Approach</span></b><span style="">: System adoption is not merely about technology; it centers around people. Creating a supportive environment and fostering
open communication are vital aspects of this journey.</span></li><li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">Anticipating Disruption and Flexibility</span></b><span style="">: Expecting some level of disruption and being prepared to address it is paramount. The process of testing
and adjusting should be normalized.</span></li><li class="x_MsoNormal" style="color:black; vertical-align:baseline"><b><span style="">Patience and Long-Term Focus</span></b><span style="">: Patience is, perhaps, the most critical element during the post-adoption phase. Reinforcing a long-term focus is essential
for all stakeholders, fostering a culture of continuous improvement.</span></li></ul>
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<p class="x_MsoNormal" style="text-autospace:none"><span style="font-size:14.0pt; font-family:"Franklin Gothic Medium",sans-serif; color:#003764">Lauren Hibbs, Ed.D</span></p>
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<p class="x_MsoNormal" style="line-height:10.55pt; text-autospace:none"><span style="font-size:10.0pt; font-family:"Franklin Gothic Medium",sans-serif; color:#003764">Director, Student Services</span></p>
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<p class="x_MsoNormal" style="line-height:10.55pt; text-autospace:none"><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#003764">Washington State Board for Community and Technical Colleges</span></p>
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<p class="x_MsoNormal" style="line-height:10.55pt; text-autospace:none"><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#003764">lhibbs@sbctc.edu• o: 360-704-4334 •
</span><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#1F497D"></span></p>
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<p class="x_MsoNormal"><span style=""><a href="https://www.sbctc.edu/"><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:blue">sbctc.edu</span></a></span><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#003561">
</span><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#003764">• Twitter:
</span><span style=""><a href="https://twitter.com/SBCTCWashington"><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:blue">@SBCTCWashington</span></a></span><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#003764">
• Facebook: </span><span style=""><a href="https://www.facebook.com/wasbctc/"><span style="font-size:10.0pt; font-family:"Franklin Gothic Book",sans-serif; color:blue">@WASBCTC</span></a></span><span style=""></span></p>
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<p class="x_MsoNormal"><i><span style="color:#1F3864">SBCTC Vision:</span></i></p>
<p class="x_MsoNormal"><i><span style="color:#1F3864"> </span></i></p>
<p class="x_MsoNormal"><i><span style="color:#1F3864">“Leading with racial equity, our colleges maximize student potential and transform lives within a culture of belonging that advances racial, social, and economic justice in service to our diverse communities.” </span></i></p>
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