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<p class="MsoNormal"><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">It was just a matter of time . . . thanks for letting us know!<o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif">From:</span></b><span style="font-size:11.0pt;font-family:"Calibri",sans-serif"> Cato [mailto:cato-bounces@lists.ctc.edu]
<b>On Behalf Of </b>Jess Thompson<br>
<b>Sent:</b> Thursday, October 12, 2017 3:04 PM<br>
<b>To:</b> cato@lists.ctc.edu<br>
<b>Subject:</b> [External] [Cato] OCR complaint and resolution!<o:p></o:p></span></p>
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<p><span style="font-family:"Calibri",sans-serif;color:black">Guess what y'all! Just got this message from someone at Community Colleges of Spokane (they were contacting me about training):<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-size:11.0pt;font-family:"Calibri",sans-serif;color:#1F497D">CCS has received a complaint regarding the accessibility compliance of two of our websites and we are working with the Department of Education Office of Civil Rights on a voluntary
resolution agreement. This proposed agreement includes: Updates to some policies, future website audits after improvements are completed and website accessibility training for all content contributors.</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Yay!! <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">I just wanted to share because as you go to council and commission meetings, or talk about anything accessibility, we can now let folks know that one of our colleges is in the process of addressing
a complaint. I wouldn't say which one, unless someone from the college volunteers that info, but I think it is good for colleges in our system to know that one of their counterparts (?) has been hit with a violation, so it's not unlikely the same happens to
them. <o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">(I also asked the person at Spokane if I can collaborate with them on the training so that I could learn a bit more about the resolution process in order to help ensure SBCTC/CATO can best support
them and our system. -- Will keep you updated on what I hear.)<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Sady, this makes me so happy... Maybe someone else will get a complaint next week! </span><span style="font-family:"Segoe UI Symbol",sans-serif;color:black">😜</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black">Jess<o:p></o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
<p><span style="font-family:"Calibri",sans-serif;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal" style="background:white"><strong><span style="font-size:11.0pt;font-family:"Century Gothic",sans-serif;color:#404040">Jess Thompson</span></strong><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#404040">Program Administrator, Accessible Technology Initiatives</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#404040">Washington State Board for Community & Technical Colleges</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-size:10.0pt;font-family:"Century Gothic",sans-serif;color:#404040">p: 360.704.4327 | c: 253.229.8591</span><span style="font-family:"Calibri",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal" style="background:white"><span style="font-family:"Calibri",sans-serif;color:black"><a href="https://docs.google.com/document/d/1KXjxctpTAa2R06iRksMrjaeiCkphAJzqkwX-awvJh9g/edit?usp=sharing" id="LPNoLP"><span style="font-family:"Century Gothic",sans-serif">Current
Projects</span></a><o:p></o:p></span></p>
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