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<p class="MsoNormal">Hello,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">This issue has been resolved. Please contact the eJAS Help Desk if you still can’t log in.<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">DSHS - eJAS Questions</span></b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">360-664-4560, press 2<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="mailto:jashelp@dshs.wa.gov"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif">jashelp@dshs.wa.gov</span></a><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal">Thank you,<br>
Linh<o:p></o:p></p>
<p class="MsoNormal"><span style="color:#1F497D"><o:p> </o:p></span></p>
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<p class="MsoNormal"><b>From:</b> LinhPhung Huynh <br>
<b>Sent:</b> Tuesday, November 13, 2018 11:57 AM<br>
<b>To:</b> 'bfet@lists.ctc.edu' <bfet@lists.ctc.edu><br>
<b>Cc:</b> LinhPhung Huynh <lhuynh@sbctc.edu>; Kimberly Wheeler <kwheeler@sbctc.edu><br>
<b>Subject:</b> eJAS Login Issues<br>
<b>Importance:</b> High<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Good morning BFET team,<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Are you having trouble logging into eJAS today? If you are able to get through the Secure Access Washington (SAW) login screen, but you get stuck on the eJAS login screen, you might be experiencing a system-wide issue. I have contacted
the eJAS Help Desk and they say this is related to Washington Technology Solutions (WA Tech) being down. I will send you status updates as soon as I receive them.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you are experiencing an unrelated problem in eJAS, please reach out to the eJAS Help Desk:<o:p></o:p></p>
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<p class="MsoNormal"><b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">DSHS - eJAS Questions</span></b><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black">360-664-4560, press 2<o:p></o:p></span></p>
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<p class="MsoNormal"><a href="mailto:jashelp@dshs.wa.gov"><span style="font-size:8.0pt;font-family:"Verdana",sans-serif">jashelp@dshs.wa.gov</span></a><span style="font-size:8.0pt;font-family:"Verdana",sans-serif;color:black"><o:p></o:p></span></p>
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<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">If you need a password reset, please contact Kim Wheeler (<a href="mailto:kwheeler@sbctc.edu">kwheeler@sbctc.edu</a>).
<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Thank you for your patience.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Best,<o:p></o:p></p>
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</v:shape><![endif]--><![if !vml]><img width="60" height="112" style="width:.625in;height:1.1666in" src="cid:image003.jpg@01D47B4B.BAE2B3D0" align="left" hspace="12" alt="Compass" v:shapes="Picture_x0020_1"><![endif]><b><span style="font-size:13.0pt;color:#002060">LinhPhung
Huynh</span></b><b><span style="font-size:12.0pt;color:#002060"> </span></b><b><span style="font-size:10.0pt;color:#002060"> </span></b><span style="font-size:10.0pt;color:#002060">(she/her)</span><b><span style="font-size:12.0pt;color:#002060"><o:p></o:p></span></b></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="color:#003764">Program Administrator</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="color:#003764">Washington State Board for Community and Technical Colleges<o:p></o:p></span></p>
<p class="MsoNormal" style="mso-line-height-alt:10.55pt;text-autospace:none"><span style="color:#1F497D"><a href="mailto:lhuynh@sbctc.edu">lhuynh@sbctc.edu</a>
</span><span style="color:#003561"> </span><span style="color:#003764">| 360.704.4341</span><span style="color:#1F497D"><o:p></o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#44546A"><o:p> </o:p></span></p>
<p class="MsoNormal"><span style="font-size:8.0pt;font-family:"Arial",sans-serif;color:#44546A">Electronic Privacy Notice: This e-mail, and any attachments, contains information that is, or may be, covered by electronic communications privacy laws, and is
also confidential and proprietary in nature. If you are not the intended recipient, please be advised that you are legally prohibited from retaining, using, copying, distributing, or otherwise disclosing this information in any manner. Instead, please reply
to the sender that you have received this communication in error, and then immediately delete it. Thank you in advance for your cooperation.<o:p></o:p></span></p>
<p class="MsoNormal"><o:p> </o:p></p>
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