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Thanks, Doug.</div>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" style="font-size:11pt" color="#000000"><b>From:</b> ATcoord <atcoord-bounces@lists.ctc.edu> on behalf of Hayman, Douglass via ATcoord <atcoord@lists.ctc.edu><br>
<b>Sent:</b> Friday, July 30, 2021 10:23:19 AM<br>
<b>To:</b> IT Accessibility Coordinators <atcoord@lists.ctc.edu><br>
<b>Cc:</b> Hayman, Douglass <dhayman@olympic.edu><br>
<b>Subject:</b> Re: [ATcoord] [EXTERNAL] - Re: What do you now about Otter.ai captioning and transcription service?</font>
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<p class="x_MsoNormal">Hmm, hadnt heard of them before. They are out of India and here is a link to that VPAT service they do:</p>
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<p class="x_MsoNormal"><a href="https://www.barrierbreak.com/vpat-creation/">https://www.barrierbreak.com/vpat-creation/</a></p>
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<p class="x_MsoNormal">Now I want to go look that VPAT over to see if it looks accurate or has too glowing a perspective like Supports in every box.</p>
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<p class="x_MsoNormal">Doug Hayman</p>
<p class="x_MsoNormal">IT Accessibility Coordinator</p>
<p class="x_MsoNormal">Information Technology</p>
<p class="x_MsoNormal">Olympic College</p>
<p class="x_MsoNormal"><a href="mailto:dhayman@olympic.edu"><span style="color:#0563C1">dhayman@olympic.edu</span></a></p>
<p class="x_MsoNormal">(360) 475-7632 (currently working remotely and dont have access to this phone)</p>
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<p class="x_MsoNormal"><b>From:</b> ATcoord <atcoord-bounces@lists.ctc.edu> <b>On Behalf Of
</b>Monica Olsson via ATcoord<br>
<b>Sent:</b> Friday, July 30, 2021 10:19 AM<br>
<b>To:</b> atcoord@lists.ctc.edu; Monica Olsson <molsson@sbctc.edu><br>
<b>Cc:</b> Monica Olsson <molsson@sbctc.edu><br>
<b>Subject:</b> [EXTERNAL] - Re: [ATcoord] What do you now about Otter.ai captioning and transcription service?</p>
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<p class="x_MsoNormal" style="background:#FFCC66"><span style="font-size:12.0pt; font-family:"Arial",sans-serif; color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Hi again,</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">I located this
<a href="https://collab.its.virginia.edu/access/content/user/mjb5hd/VPAT2.4%20February2020%20Otter%20Voice%20Meeting%20Notes%20_Otter.ai__iOS.pdf" title="https://collab.its.virginia.edu/access/content/user/mjb5hd/VPAT2.4%20February2020%20Otter%20Voice%20Meeting%20Notes%20_Otter.ai__iOS.pdf">
<b>VPAT from Otter</b></a> ai from 2020 that was completed by a company named BarrierBreak.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Has anyone heard of BarrierBreak before? I have not.</span></p>
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<p style="background:white"><img width="90" height="169" src="cid:image001.png@01D7852C.E91F8050" align="left" alt="Title: SBCTC logo - Description: Compass" style="width:.9333in; height:1.7583in"><b><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Monica
M. Olsson (she/her/hers)</span></b><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Policy Associate Accessible IT Coordinator</span><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Washington State Board for Community and Technical Colleges</span><span style="color:#201F1E"></span></p>
<p style="background:white"><u><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#0563C1"><a href="mailto:molsson@sbctc.edu" target="_blank">molsson@sbctc.edu</a></span></u><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">
o: 360-704-3922 c: 206-914-7187</span><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060"><a href="https://www.sbctc.edu/" target="_blank">sbctc.edu</a> Twitter: <a href="https://twitter.com/SBCTCWashington" target="_blank">@SBCTCWashington</a>
Facebook: <a href="https://www.facebook.com/wasbctc/" target="_blank">@WASBCTC</a></span><span style="color:#201F1E"></span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> ATcoord <<a href="mailto:atcoord-bounces@lists.ctc.edu">atcoord-bounces@lists.ctc.edu</a>> on behalf of Monica Olsson via ATcoord <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Sent:</b> Friday, July 30, 2021 9:09 AM<br>
<b>To:</b> <a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a> <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [ATcoord] What do you now about Otter.ai captioning and transcription service?</span>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">Hi Ward,</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">I can speak to this program a little bit. At the beginning of COVID, when I was still at TCC Access Services, we found ourselves in the position of needing to quickly find an alternative to
the classroom note-taker accommodation, since assigning a student as note-taker to share their work wasn't going to work in the remote environment. TCC purchased a subscription for 40 student seats of the Otter ai program and our Tech Specialist helped students
use their accounts when logged into a live Zoom classroom.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">The program is not perfect, and I would never recommend it for CART access, but some benefits of the tool (in my opinion) are these:</span></p>
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<li class="x_MsoNormal" style="color:black"><span style="font-size:12.0pt">The program transcribes what it hears in real-time and the file is saved inside a student's personal account. Accuracy is much better than Verbit, but still produces errors.</span></li><li class="x_MsoNormal" style="color:black"><span style="font-size:12.0pt">Students and instructors have the option to upload a Vocab Library to help the program recognize difficult words.</span></li><li class="x_MsoNormal" style="color:black"><span style="font-size:12.0pt">Students can edit and manipulate the recorded transcript inside their Otter ai accounts, which was a feature i liked. They can correct misspelled words, add their own notes, perform
a keyword search, and highlight sections.</span></li></ol>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">I recall pricing being affordable, and they offered to pro-rate student accounts for us, if we needed to add a seat 4 months into our 12-month subscription, for example.</span></p>
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<p class="x_MsoNormal"><span style="font-size:12.0pt; color:black">I do have to admit that our office struggled to find support in testing it for WCAG compliance, so lacking that information to share. I'd be happy to help contact them with a VPAT request.</span></p>
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<p style="background:white"><span style="color:#201F1E"> </span></p>
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<p style="background:white"><img width="90" height="169" src="cid:image001.png@01D7852C.E91F8050" align="left" alt="Title: SBCTC logo - Description: Compass" style="width:.9333in; height:1.7583in"><b><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Monica
M. Olsson (she/her/hers)</span></b><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Policy Associate Accessible IT Coordinator</span><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">Washington State Board for Community and Technical Colleges</span><span style="color:#201F1E"></span></p>
<p style="background:white"><u><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#0563C1"><a href="mailto:molsson@sbctc.edu" target="_blank">molsson@sbctc.edu</a></span></u><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060">
o: 360-704-3922 c: 206-914-7187</span><span style="color:#201F1E"></span></p>
<p style="background:white"><span style="font-size:12.0pt; font-family:"Franklin Gothic Book",sans-serif; color:#002060"><a href="https://www.sbctc.edu/" target="_blank">sbctc.edu</a> Twitter: <a href="https://twitter.com/SBCTCWashington" target="_blank">@SBCTCWashington</a>
Facebook: <a href="https://www.facebook.com/wasbctc/" target="_blank">@WASBCTC</a></span><span style="color:#201F1E"></span></p>
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<p class="x_MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> ATcoord <<a href="mailto:atcoord-bounces@lists.ctc.edu">atcoord-bounces@lists.ctc.edu</a>> on behalf of Ward Naf via ATcoord <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Sent:</b> Thursday, December 17, 2020 12:29 PM<br>
<b>To:</b> Ward Naf <<a href="mailto:wnaf@whatcom.edu">wnaf@whatcom.edu</a>><br>
<b>Subject:</b> [ATcoord] What do you now about Otter.ai captioning and transcription service?</span>
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<p class="x_xxmsonormal">I have been asked what the accessibility folks in the state know about Otter.ai
<a href="https://otter.ai/">https://otter.ai/</a> Does anyone use it, or have they done any research into it. It looks like it does live or after recording transcriptions; and live captioning. It integrates into Zoom, Teams, WebEx, etc. They also offer mobile
app for transcribing speech. </p>
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<p class="x_xxmsonormal">Anyone using it?</p>
<p class="x_xxmsonormal">Anyone look into it and decide not to for some reason?</p>
<p class="x_xxmsonormal">Does it work well?</p>
<p class="x_xxmsonormal">Are there any known issues with it?</p>
<p class="x_xxmsonormal">Anyone know if its WCAG 2.1 AA?</p>
<p class="x_xxmsonormal">Anyone already have a VPAT?</p>
<p class="x_xxmsonormal">Know what education pricing is like?</p>
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<p class="x_xxmsonormal"><b><span style="font-size:12.0pt; color:#1F497D">Ward Naf</span></b></p>
<p class="x_xxmsonormal"><span style="color:#1F497D">IT Director</span></p>
<p class="x_xxmsonormal"><span style="color:#1F497D">IT Accessibility Coordinator</span></p>
<p class="x_xxmsonormal"><span style="color:#1F497D"><a href="https://www.whatcom.edu/">Whatcom Community College</a></span></p>
<p class="x_xxmsonormal"><span style="color:#1F497D">(360) 383-3430</span></p>
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