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<p class="MsoNormal">Hmm, hadn’t heard of them before. They are out of India and here is a link to that VPAT service they do:<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><a href="https://www.barrierbreak.com/vpat-creation/">https://www.barrierbreak.com/vpat-creation/</a><o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal">Now I want to go look that VPAT over to see if it looks accurate or has too glowing a perspective like Supports in every box.<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal">Doug Hayman<o:p></o:p></p>
<p class="MsoNormal">IT Accessibility Coordinator<o:p></o:p></p>
<p class="MsoNormal">Information Technology<o:p></o:p></p>
<p class="MsoNormal">Olympic College<o:p></o:p></p>
<p class="MsoNormal"><a href="mailto:dhayman@olympic.edu"><span style="color:#0563C1">dhayman@olympic.edu</span></a><o:p></o:p></p>
<p class="MsoNormal">(360) 475-7632 (currently working remotely and don’t have access to this phone)<o:p></o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal"><b>From:</b> ATcoord <atcoord-bounces@lists.ctc.edu> <b>On Behalf Of
</b>Monica Olsson via ATcoord<br>
<b>Sent:</b> Friday, July 30, 2021 10:19 AM<br>
<b>To:</b> atcoord@lists.ctc.edu; Monica Olsson <molsson@sbctc.edu><br>
<b>Cc:</b> Monica Olsson <molsson@sbctc.edu><br>
<b>Subject:</b> [EXTERNAL] - Re: [ATcoord] What do you now about Otter.ai captioning and transcription service?<o:p></o:p></p>
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<p class="MsoNormal"><o:p> </o:p></p>
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<p class="MsoNormal" style="mso-line-height-alt:10.0pt;background:#FFCC66"><span style="font-size:12.0pt;font-family:"Arial",sans-serif;color:black">CAUTION: This email came from a non-OC system or external source. Beware of phishing and social engineering!<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi again,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I located this <a href="https://collab.its.virginia.edu/access/content/user/mjb5hd/VPAT2.4%20February2020%20Otter%20Voice%20Meeting%20Notes%20_Otter.ai__iOS.pdf" title="https://collab.its.virginia.edu/access/content/user/mjb5hd/VPAT2.4%20February2020%20Otter%20Voice%20Meeting%20Notes%20_Otter.ai__iOS.pdf">
<b>VPAT from Otter</b></a> ai from 2020 that was completed by a company named BarrierBreak.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Has anyone heard of BarrierBreak before? I have not.<o:p></o:p></span></p>
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</v:shapetype><v:shape id="Picture_x0020_2" o:spid="_x0000_s1027" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass" style='position:absolute;margin-left:0;margin-top:0;width:67.5pt;height:126.75pt;z-index:251658240;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f">
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M. Olsson (she/her/hers)</span></b><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060">Policy Associate – Accessible IT Coordinator</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060">Washington State Board for Community and Technical Colleges</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><u><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#0563C1"><a href="mailto:molsson@sbctc.edu" target="_blank">molsson@sbctc.edu</a></span></u><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060"> •
o: 360-704-3922 • c: 206-914-7187</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060"><a href="https://www.sbctc.edu/" target="_blank">sbctc.edu</a> • Twitter: <a href="https://twitter.com/SBCTCWashington" target="_blank">@SBCTCWashington</a> •
Facebook: <a href="https://www.facebook.com/wasbctc/" target="_blank">@WASBCTC</a></span><span style="color:#201F1E"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> ATcoord <<a href="mailto:atcoord-bounces@lists.ctc.edu">atcoord-bounces@lists.ctc.edu</a>> on behalf of Monica Olsson via ATcoord <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Sent:</b> Friday, July 30, 2021 9:09 AM<br>
<b>To:</b> <a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a> <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Subject:</b> Re: [ATcoord] What do you now about Otter.ai captioning and transcription service?</span>
<o:p></o:p></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">Hi Ward,<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I can speak to this program a little bit. At the beginning of COVID, when I was still at TCC Access Services, we found ourselves in the position of needing to quickly find an alternative to the
classroom note-taker accommodation, since assigning a student as note-taker to share their work wasn't going to work in the remote environment. TCC purchased a subscription for 40 student seats of the Otter ai program and our Tech Specialist helped students
use their accounts when logged into a live Zoom classroom.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">The program is not perfect, and I would never recommend it for CART access, but some benefits of the tool (in my opinion) are these:<o:p></o:p></span></p>
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<span style="font-size:12.0pt">The program transcribes what it hears in real-time and the file is saved inside a student's personal account. Accuracy is much better than Verbit, but still produces errors.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Students and instructors have the option to upload a Vocab Library to help the program recognize difficult words.<o:p></o:p></span></li><li class="MsoNormal" style="color:black;mso-margin-top-alt:auto;mso-margin-bottom-alt:auto;mso-list:l0 level1 lfo1">
<span style="font-size:12.0pt">Students can edit and manipulate the recorded transcript inside their Otter ai accounts, which was a feature i liked. They can correct misspelled words, add their own notes, perform a keyword search, and highlight sections.<o:p></o:p></span></li></ol>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I recall pricing being affordable, and they offered to pro-rate student accounts for us, if we needed to add a seat 4 months into our 12-month subscription, for example.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black">I do have to admit that our office struggled to find support in testing it for WCAG compliance, so lacking that information to share. I'd be happy to help contact them with a VPAT request.<o:p></o:p></span></p>
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<p class="MsoNormal"><span style="font-size:12.0pt;color:black"><o:p> </o:p></span></p>
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<p style="background:white"><!--[if gte vml 1]><v:shape id="Picture_x0020_3" o:spid="_x0000_s1026" type="#_x0000_t75" alt="Title: SBCTC logo - Description: Compass" style='position:absolute;margin-left:0;margin-top:0;width:67.5pt;height:126.75pt;z-index:251659264;visibility:visible;mso-wrap-style:square;mso-width-percent:0;mso-height-percent:0;mso-wrap-distance-left:0;mso-wrap-distance-top:0;mso-wrap-distance-right:0;mso-wrap-distance-bottom:0;mso-position-horizontal:left;mso-position-horizontal-relative:text;mso-position-vertical:absolute;mso-position-vertical-relative:line;mso-width-percent:0;mso-height-percent:0;mso-width-relative:page;mso-height-relative:page' o:allowoverlap="f">
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M. Olsson (she/her/hers)</span></b><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060">Policy Associate – Accessible IT Coordinator</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060">Washington State Board for Community and Technical Colleges</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><u><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#0563C1"><a href="mailto:molsson@sbctc.edu" target="_blank">molsson@sbctc.edu</a></span></u><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060"> •
o: 360-704-3922 • c: 206-914-7187</span><span style="color:#201F1E"><o:p></o:p></span></p>
<p style="background:white"><span style="font-size:12.0pt;font-family:"Franklin Gothic Book",sans-serif;color:#002060"><a href="https://www.sbctc.edu/" target="_blank">sbctc.edu</a> • Twitter: <a href="https://twitter.com/SBCTCWashington" target="_blank">@SBCTCWashington</a> •
Facebook: <a href="https://www.facebook.com/wasbctc/" target="_blank">@WASBCTC</a></span><span style="color:#201F1E"><o:p></o:p></span></p>
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<p class="MsoNormal"><b><span style="color:black">From:</span></b><span style="color:black"> ATcoord <<a href="mailto:atcoord-bounces@lists.ctc.edu">atcoord-bounces@lists.ctc.edu</a>> on behalf of Ward Naf via ATcoord <<a href="mailto:atcoord@lists.ctc.edu">atcoord@lists.ctc.edu</a>><br>
<b>Sent:</b> Thursday, December 17, 2020 12:29 PM<br>
<b>To:</b> Ward Naf <<a href="mailto:wnaf@whatcom.edu">wnaf@whatcom.edu</a>><br>
<b>Subject:</b> [ATcoord] What do you now about Otter.ai captioning and transcription service?</span>
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<p class="xxmsonormal">I have been asked what the accessibility folks in the state know about Otter.ai
<a href="https://otter.ai/">https://otter.ai/</a> Does anyone use it, or have they done any research into it. It looks like it does live or after recording transcriptions; and live captioning. It integrates into Zoom, Teams, WebEx, etc. They also offer mobile
app for transcribing speech. <o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<p class="xxmsonormal">Anyone using it?<o:p></o:p></p>
<p class="xxmsonormal">Anyone look into it and decide not to for some reason?<o:p></o:p></p>
<p class="xxmsonormal">Does it work well?<o:p></o:p></p>
<p class="xxmsonormal">Are there any known issues with it?<o:p></o:p></p>
<p class="xxmsonormal">Anyone know if its WCAG 2.1 AA?<o:p></o:p></p>
<p class="xxmsonormal">Anyone already have a VPAT?<o:p></o:p></p>
<p class="xxmsonormal">Know what education pricing is like?<o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<p class="xxmsonormal"> <o:p></o:p></p>
<p class="xxmsonormal"><b><span style="font-size:12.0pt;color:#1F497D">Ward Naf</span></b><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D">IT Director</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D">IT Accessibility Coordinator</span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D"><a href="https://www.whatcom.edu/">Whatcom Community College</a></span><o:p></o:p></p>
<p class="xxmsonormal"><span style="color:#1F497D">(360) 383-3430</span><o:p></o:p></p>
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