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Hi Ward,</div>
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I can speak to this program a little bit. At the beginning of COVID, when I was still at TCC Access Services, we found ourselves in the position of needing to quickly find an alternative to the classroom note-taker accommodation, since assigning a student as
note-taker to share their work wasn't going to work in the remote environment. TCC purchased a subscription for 40 student seats of the Otter ai program and our Tech Specialist helped students use their accounts when logged into a live Zoom classroom.</div>
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The program is not perfect, and I would never recommend it for CART access, but some benefits of the tool (in my opinion) are these:</div>
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<li>The program transcribes what it hears in real-time and the file is saved inside a student's personal account. Accuracy is much better than Verbit, but still produces errors.</li><li>Students and instructors have the option to upload a Vocab Library to help the program recognize difficult words.</li><li>Students can edit and manipulate the recorded transcript inside their Otter ai accounts, which was a feature i liked. They can correct misspelled words, add their own notes, perform a keyword search, and highlight sections.</li></ol>
<div>I recall pricing being affordable, and they offered to pro-rate student accounts for us, if we needed to add a seat 4 months into our 12-month subscription, for example.</div>
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<div>I do have to admit that our office struggled to find support in testing it for WCAG compliance, so lacking that information to share. I'd be happy to help contact them with a VPAT request.</div>
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<img class="EmojiInsert" align="left" alt="Title: SBCTC logo - Description: Compass" style="margin:0px; width:45pt; height:84.49pt" data-outlook-trace="F:1|T:1" src="cid:7fb90643-b354-47cc-93a1-8278e697452f"><span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)"></span></p>
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<b><span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)">Monica M. Olsson (she/her/hers)</span></b></p>
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<span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)">Policy Associate – Accessible IT Coordinator</span></p>
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<span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)">Washington State Board for Community and Technical Colleges</span></p>
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<u><span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(5,99,193)"><a href="mailto:molsson@sbctc.edu" target="_blank" rel="noopener noreferrer" style="margin:0px"><span style="margin:0px">molsson@sbctc.edu</span></a></span></u><span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)"><span> </span>•
o: 360-704-3922 • c: 206-914-7187</span></p>
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<span style="margin:0px; font-size:12pt; font-family:"Franklin Gothic Book",sans-serif,serif,EmojiFont; color:rgb(0,32,96)"><a href="https://www.sbctc.edu/" target="_blank" rel="noopener noreferrer" style="margin:0px">sbctc.edu</a><span> </span>• Twitter:<span> </span><a href="https://twitter.com/SBCTCWashington" target="_blank" rel="noopener noreferrer" style="margin:0px">@SBCTCWashington</a><span> </span>•
Facebook:<span> </span><a href="https://www.facebook.com/wasbctc/" target="_blank" rel="noopener noreferrer" style="margin:0px">@WASBCTC</a></span></p>
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<div id="divRplyFwdMsg" dir="ltr"><font face="Calibri, sans-serif" color="#000000" style="font-size:11pt"><b>From:</b> ATcoord <atcoord-bounces@lists.ctc.edu> on behalf of Ward Naf via ATcoord <atcoord@lists.ctc.edu><br>
<b>Sent:</b> Thursday, December 17, 2020 12:29 PM<br>
<b>To:</b> Ward Naf <wnaf@whatcom.edu><br>
<b>Subject:</b> [ATcoord] What do you now about Otter.ai captioning and transcription service?</font>
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I have been asked what the accessibility folks in the state know about Otter.ai <a href="https://otter.ai/">
https://otter.ai/</a> Does anyone use it, or have they done any research into it. It looks like it does live or after recording transcriptions; and live captioning. It integrates into Zoom, Teams, WebEx, etc. They also offer mobile app for transcribing speech.
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Anyone using it?</p>
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Anyone look into it and decide not to for some reason?</p>
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Does it work well?</p>
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Are there any known issues with it?</p>
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Anyone know if its WCAG 2.1 AA?</p>
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Anyone already have a VPAT?</p>
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Know what education pricing is like?</p>
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<b><span style="font-size:12.0pt; color:#1F497D">Ward Naf</span></b></p>
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<span style="color:#1F497D">IT Director</span></p>
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<span style="color:#1F497D">IT Accessibility Coordinator</span></p>
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<span style="color:#1F497D"><a href="https://www.whatcom.edu/">Whatcom Community College</a></span></p>
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<span style="color:#1F497D">(360) 383-3430</span></p>
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